Stairhopper Movers

Moving Companies, Storage, Piano Movers

About us

Stairhopper Movers is proud to be Boston full service moving and storage company the of choice for many discerning customers, both residential and commercial. We are fully licensed, bonded, and insured so you'll have no worries about safety and reliability. (MDPU # 31321, DOT # 1696867, MC # 623045). Stairhopper Movers is a valued member of the Better Business Bureau (BBB) with an A + rating!! We also have been awarded Best of Boston in 2006 - 2007 and in 2010, Talk Of The Town awarded us "Excellence in Customer Satisfaction"- 5 star rating. We are specialized in: Local and Long Distance Moves, Residential and Commercial Moves, House / Apartments moves, Assisted Living Relocation, Corporate, Office Moves, Short and Long Term Storage in our Secure and Climate Controlled Storage Facility, Professional Packing and Unpacking Services, Loading and Unloading Services, Free Estimates, Packing Materials Delivery. We know that a successful move starts with one simple call. We take upon the responsibility of moving your goods so you can concentrate on more important things in life. We offer highly competitive rates and a variety of professional moving services. Every single member of our team will take pride in moving you to a new company location or residential property and every relocation we do gets unique attention and the highest quality customer service.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Moving & Storage, Local & Long Distance Movers, Full Packing & Unpacking, Loading & Unloading.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,031 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 576-600 of 1031 reviews

Lorna H.
03/2016
5.0
moving companies
  + -1 more
I was so impressed with Stairhoppers, they exceed all my expectations for moving. They were gentle and courteous with my bedroom furniture. The 3 movers who did the job arrived on time and ready to drive in, starting out wrapping and packing the largest furniture and moving on to wardrobe boxes, boxes and everything else. They were truly a pleasure to deal with. And all this was cheaper then most of the other quotes I received. Stairhopper Movers completely de-stressed my moving experience and made it not as horrible as usual. I would use them again.
Description of Work: Local move with the best movers!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Elizabeth D.
02/2016
5.0
moving companies
  + -1 more
We were very pleased with Stairhoppers - the three guys who came had an excellent attitude and were very friendly. They were punctual and efficient and patient. The people I talked to in the office were also very professional. They helped make the day much less stressful than it could have been.
Description of Work: moved everything out of our condo to our new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Tom B.
02/2016
5.0
moving companies
  + -1 more
Very professional, very fast. Moving team of three showed up a little early, finished two hours earlier than expected - making it less expensive than we were quoted. Everything arrived in great shape. The team performed the whole move while it was 5F outside. Office is very responsive to email, making the whole process very easy. Highly recommend, will use again if the need arises.
Description of Work: Moved from an apartment in Melrose to a house in Stoneham

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Judith G.
02/2016
5.0
moving companies
  + -1 more
The three-man crew of Mike, Andrew and Christian were in a word - Excellent. They worked extremely hard and were extremely careful when handling our furniture. I had to beg them to take a coffee break. This was a long day as included in the loading and unloading was a three-hour drive. We were downsizing so we went from a three-bedroom home to a two bedroom apartment. All in all, we may have kept a tad too much for our new place so it was more like moving a two and one half room apartment. Some of you may be scared off from the price but it was very reasonable. Much of the cost was in travel. We paid for their time traveling to our home, from the home to the new location and then their travel back to their location. We liked that Stairhopper charges a flat hourly rate and does not hit you with lots of extras. We did have to pay a small amount for materials on items we had failed to wrap, but these prices were no more than we would have paid at a retail store. Years ago when we moved into what is now our former home, the company came out, looked things over and gave an estimate. When all was said and done, we were almost double the estimate. Not this time. We estimated the load-in time, unload time and travel time and it came to just what we figured. I can't recommend this company highly enough.
Description of Work: Moved us from our home in Nashua NH to New Haven CT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Michelle M.
01/2016
5.0
moving companies
  + -1 more
We purcased the 3 movers and a 24 foot truck for 3 hours for $315. All 3 movers were professional, thoughtful, courteous, STRONG and they worked every minute they were there. Crew chief was on top of everything. If he had any questions he sought me out. I didn't have to stand over them which wad great because I still had things to do. They were magicians when packing the truck and storage facility. It was a little complicated because we had to keep our things separate from our son's. I kept things separate by using blue tape on my son's things and in a different room. But there were other things I hadn't gotten to and they ran everything by me. We quickly established a code for blue items and they carried around a roll of blue tape to mark everything. They packed the truck so when we got to storage unit his things would be in front since he' ll need them sooner than us. They were so careful and helpful keeping things organized for us. I really appreciated their positive attitudes even when we were a bit flustered. Diane in the office was also very helpful and professional. We had to change our moving date and it was no problem. She explained the deal, their fees and services and their policies. I had no surprises. I am going to hire them to move our son "blue" into his apartment and the rest of our things to our NH house.
Description of Work: Moved large furniture, exercise equipment, musical instruments, boxes and loose items from 2 story home and basement to storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

mario V.
01/2016
5.0
moving companies
  + -1 more
I've only lived in apartments the past 15 years and i've moved several times. My most recent move was the first time I used Stairhoppers and now I'll use them every time. Customer service from Mona through phone and email was exceptional. Jason and Will handled the move itself, getting me moved from Boston to Cambridge inside of 7 hours. They were remarkably efficient and helpful. All furniture was wrapped carefully as if they were their own. Not a single item broken or damaged, the first time that's been managed in all my moves! I'm very satisfied with their service and I'm certain I'll be using them again.
Description of Work: LOCAL MOVE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Edward H.
01/2016
4.0
moving companies
  + -1 more
We took advantage of a deal: $299 for a 24 Foot Moving Truck and a 3 Person Crew for 3 Hours. The booker made sure to mention that the crew would stay as long as requested at further charge. The crew worked hard for all nine hours. It would have been helpful if they had said "your job is significantly larger than a three hour job," but they company did honor the particulars of the deal, and based on other Angie's List reviews I felt I had fair warning.
Description of Work: moving day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$900

Clair C.
01/2016
5.0
moving companies
  + -1 more
They showed up on time and worked very hard. A very good experience. We would recommend them.
Description of Work: Moved my family from our apartment to our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kolleen G.
01/2016
5.0
moving companies
  + -1 more
Very happy. The crew was on time, the job was done exactly as estimated. The guys were very pleasant.
Description of Work: Local move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

milika S.
01/2016
5.0
moving companies
  + -1 more
Very, very pleased, like extremely pleased. Fast , through, and very safe with our stuff. These kids worked their hardest on a very cold day to move my father into a third story apartment (with an elevator, so that part was easier for them) and were courteous and understood what a big deal it was for him to move. They asked where to place items, were patient listening to his instructions, and just a pleasure to deal with. Their overall demeanor was really what defused a lot of stress out of this move, much appreciated. Thank you for the great experience.
Description of Work: Very pleased with their service.!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Mark B.
01/2016
5.0
moving companies
  + -1 more
They did an amazing job. They came on time, packed EVERYTHING, and moved it to my new home. I must also say that the weather was very uncooperative, but they were very pleasant anyway. I would highly recommend this service.
Description of Work: Moved me out of an apartment (including packing) and moved me into a house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Wayne H. J.
01/2016
4.0
moving companies
  + -1 more
They did a great job. I purchased a Big Deal with Angie's List for a three person crew for three hours. They had three guys do the job and they were fast. I was satisfied with what they did. I would definitely recommend this company to anyone. The only thing is that I felt misled about the deal I purchased and didn't realize that the three hours of moving service started right when they left their own building to my house and I feel this should've been specified a bit more beforehand.
Description of Work: They moved furniture from my house into a storage unit which was about 15 minutes away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James P.
01/2016
5.0
moving companies
  + -1 more
The movers were fast and efficient. They wrapped furniture items to protect them from damage. They had to move stuff from a third floor apartment to a new third floor apartment. They also had to lift a large sofa up over the outside porches to the third floor since it wouldn't fit in the stairway. Everything was moved and set up without damage. Price was very reasonable for the effort.
Description of Work: Moved a bedroom set and boxes from one location, pick up a living room set at another location and moved furniture around and then delivered it all to a third location

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Andrew B.
12/2015
5.0
moving companies
  + -1 more
Stairhopper Movers did a terrific job. Their team showed up early and got right to work. They helped us get everything effectively loaded out, and in some cases helped us improve on our mediocre furniture-wrapping work to make sure everything would be transported safely. Our belongings were transported safely to our new home and the freshly-refinished floors were protected by mats they put down. Essentially everything wound up in the right place and the job was done on time and well. Customer service was great throughout via email and phone, the team was friendly and helpful, and we had a pleasant moving experience.
Description of Work: We hired Stairhopper Movers to move us from a 1,200 square foot apartment to a two-story (plus basement) house approximately 30 miles away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

James R.
12/2015
5.0
moving companies
  + -1 more
The scheduler, Diana, was very prompt in contacting us in order to schedule the move date. She was very accommodating and helpful. She also sends a confirmation email which is gives you an overview on what your move covers and itinerary details. Our 3 movers showed up right on time and got to work right away. They were able to pack our entire 2 bedroom plus basement apartment, including many heavy items: pull out couch, treadmill, etc. The movers had it all packed in under 2 hours. They were just as efficient with the drop off, taking approximately 2 hours to unload everything.
Description of Work: We purchased the 3 movers for three hours with a 24 foot truck. The movers showed up on time, packed our entire 2 bedroom apartment plus basement in less than 2 hours. They were very efficient and careful with fragile items.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy D.
12/2015
5.0
moving companies
  + -1 more
Showed up on time and worked hard. Overall satisfaction. Great job!
Description of Work: Move from Watertown to Billerica, MA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Aimee F.
12/2015
5.0
moving companies
  + -1 more
They were professional and excellent at making things fit into a pod. They worked efficiently and fast. Very cooperative with our requests. I would hire them again and tell my family and friends about this company.
Description of Work: Moved stuff from a 1200 square foot home into a POD.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Barbara D.
12/2015
3.0
moving companies
  + -1 more
My experience with them went okay. The travel time was a big factor, which cities they had to travel from and to. There is only one way to get there, on one road, and I'm sure it was crowded. Salem, Massachusetts on Halloween eve is very, very congested with traffic. I don't know if that was it or not, but they said it took five hours. I was a little disturbed by the fact that it was so much money, but there was nothing I could do about it. She got a little curt with me because I was asking questions. They charged me $10 for the mattress covers and they were my mattress covers. They also never gave them back. They charged me for the use of containers to wrap things up a little better than what it was. They charged me for a lot of different extras that weren't written out.
Description of Work: I bought a Big Deal to get some moving done. I paid more than the price of the Big Deal. It was a little deceiving, the way they did it. They said it was because it was a 5 hour job. I had purchased three hours with three men and it ended up being five hours.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$700

Response from Stairhopper Movers
Thank you for taking the time to review your experience with us, your feedback is highly appreciated! Purchasing a 3 h deal on Angieslist gives you the opportunity to save towards any move, large or small which can take 3 h or more. Still it doesn't mean that your move will be done in 3 h. What the deal does is offer you a discounted hourly rate for the first 3 h of the move and after that time, the hourly rate will adjust to our normal price which is clearly listed in the fine print of the deal. The travel time and also the fact that we charge extra for any packing materials were disclosed to you prior booking, over the phone by one of our representatives and listed clearly on the fine print of the deal as well. After you've decided to book our company, you received a confirmation email with the same information, so not only that all our terms and conditions were disclosed prior booking the move with us but were also emphasized after booking, not to mention that again, were listed in the fine prints of the deal you have purchased prior moving. According to the bill of lading, you were only charged for tape and shrink wrap, which were used for your move, but you were never charged for any mattress covers. We have used your mattress covers and dispose of them after use (it's Polyethylene material) since that type of material it's non-reusable. Other than that there were no extra charges. All our fees are disclosed over the phone prior booking any move with us, are also listed in the confirmation email received after booking and we never charge customers for something we don't use.

Sreekanth R.
12/2015
5.0
moving companies
  + -1 more
Stairhopper Movers were the most professional, punctual and courteous moving service I have ever used, right from the start of the quote to the time they deliver our home goods. We moved from Marblehead, MA to San Jose, CA and they made sure this cross country move was painless and stress-free. We interacted with Diana for scheduling the move and she was very helpful and clear on what needed to be done. The movers, Storo and his team, arrived 5 minutes early than scheduled for the pick up and got to work right away. We had a 3 BR home and they loaded the truck with great care and speed! Within 2 hours, the truck was loaded and they were on the way. At San Jose, CA, they arrived in 5 days, as promised and also 15 minutes early than promised. I don't think any mover does that... Overall, excellent experience, very much compares to the cost of Van Line companies and the best part- peace of mind because we are the only load on their truck. Also, the person who picks up, shows up at the destination. Some other positives: 1. The quote is a binding quote - so no squabbles at pick up or drop off. 2. The team is extremely professional and always have a smile on their face. They take their customers seriously. 3. The team takes care of our home stuff with great attention. They wrap things so well that nothing broke! 4. They are quick - they took about 2-3 hours to load, 2 hours to unload and assemble; 5 days for cross-country move. 5. They don't waste anything - usually the movers waste so much tape and moving boxes. Stairhoppers re-used things as much as possible. 6. Reasonable quotes - although their quote is like 5% higher than others, but I didn't mind it at all after the fantastic service the provide. Overall, highly recommend Stairhopper Movers without reservation.
Description of Work: Moved 3BR home from Marblehead, MA to San Jose, CA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Joanna F.
12/2015
5.0
moving companies
  + -1 more
Stairhopper movers are the best movers hands down. The professionalism is outstanding and their attention to details is unmatched, which is how they deliver service better than anyone else. I've used Stairhoppers several times, including few days ago helping a client move to Andover and they never fail to impress. They loaded up the storage unit and set up a 2-bd apartment in under 6 hours. No problems, fast and they don't gouge you on rates or apply hidden fees at the end. Trustworthy service is hard to find from movers, I'm going to stick with Stairhoppers every time.
Description of Work: We had two pick ups and one drop off

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Kayle F.
12/2015
5.0
moving companies, storage units
  + 0 more
Despite a slightly longer and unexpected wait for the start time, Stairhoppers will totally deserves A rating. The movers were friendly, polite, careful and fast. Doubly impressive: they used some very careful and creative packing techniques to get everything into the truck and save us on having to rent separate storage pod. I couldn't believe when they were finished nearly an hour ahead of schedule, leaving me some much needed time at the end of the day. The prices were reasonable and I'm glad i didn't accept the lowest bidder. I recommended Stairhopper Movers.
Description of Work: Moving to Waltham

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Owen C.
12/2015
5.0
moving companies
  + -1 more
I had the unfortunate luck to have to move five times in the last nine years because of work relocations, so I'm experienced in what goes into a successful move. I've had okay experiences and I've had giant messes, but my most recent move with Stairhoppers was the first exceptional experience. Thank goodness for this company! I had minimum expectations: just be on time and show a semblance of care packing and loading my things. These guys did all that and then demonstrated extra care not to damage anything, including carpets and walls. it's amazing to have found a moving company that actually cares about the customer's experience. Thank you to the entire crew and behind the scenes stuff who handled scheduling and details. i'll b using them again for my next move.
Description of Work: Moved from my parents house in Allston to an apartment in Boston

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Gerry S.
12/2015
5.0
moving companies
  + -1 more
I was thoroughly impressed with how quickly they moved. I had expected that they would take longer than the time I had allowed. However, these 3 guys hustled. I was expecting them to take all the time in the world and extend beyond the contract - but that was not the case. I will have to move more items in the future and will definitely hire them again.
Description of Work: Moved heavy furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Harry P.
11/2015
5.0
moving companies
  + -1 more
I never wrote one of these reviews but I feel like it's needed after today the great service I got from stairhoppers movers. This was my first time moving to Boston from NYC and James, Carlos and Greg handled it perfect. Moving from a 3 floor walkup so you know these boys busted a sweat to get the truck loaded. Not any fun but they did everything with no complaints and not waiting around watching the clock tick. They had the place cleared out in 3 hours and the nice 5-5.5 hours to Boston. Everyone was very nice. Unloading happened even quicker and now my things are where they belong. Pretty easy move and I was expecting a nightmare, but it never happened. Great work.
Description of Work: First time moving to Boston from New York. Great service. Everyone was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

amy L.
11/2015
5.0
moving companies
  + -1 more
Professionals! What a difference they make instead of trusting a van line national company like we did on our previous move. The immediate differences I notice using Stairhoppers for my recent interstate move to MA were: - Flat rate per truck and not per weight -No surprises -No scratched up furnishing - Nothing broken or caved in because something too heavy was stacked on top of it -No looking over and seeing a couple of people goofing off wile one person does all the work - No getting lost on the way to the new place Thank you Stairhoppers for a real moving experience.
Description of Work: They moved my house from NC to MA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,750

Contact information

20 Harvard Street, Boston, MA 02129

http://www.stairhoppers.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
MA
Trade License Authority
Massachusetts Department of Public Utilities - Transportation Oversight Division
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage,
Piano Movers

FAQ

Stairhopper Movers is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Stairhopper Movers accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Stairhopper Movers offers free project estimates.
No, Stairhopper Movers does not offer eco-friendly accreditations.
No, Stairhopper Movers does not offer a senior discount.
No, Stairhopper Movers does not offer emergency services.
No, Stairhopper Movers does not offer warranties.
Stairhopper Movers offers the following services: Moving & Storage, Local & Long Distance Movers, Full Packing & Unpacking, Loading & Unloading.

Contact information

20 Harvard Street, Boston, MA 02129

http://www.stairhoppers.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM