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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 2844 reviews

David E.
03/2017
5.0
home security systems
  + -1 more
That's good. We got it up and installed. It works well. It's a self installed system. That payment was for the system. They have a monthly monitoring fee. The have basic and extended packages which we have not started using. It took maybe three to five business days to ship to us.
Description of Work: They sent our alarm system to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$199

Jo C.
03/2017
5.0
home security systems
  + -1 more
Perfect. Arrived on time and they followed by email every step along the way.
Description of Work: Bought package alarm system. Super easy to install. Get reaponsivness. Can customize all accessories and label. Control it all from your smart phone. Love it!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for your review! Let us know if there's anything else we can help you with.

Daniel B.
03/2017
5.0
home security systems
  + -1 more
Well. Dramatically superior to my previous service. We are very happy.
Description of Work: Security system monitoring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hi [Member Name Removed], thank you for your kind words. Please let us know if there's anything else we can help you with.

Kimberly O.
03/2017
5.0
home security systems
  + -1 more
Love the product. It comes ready to go out of the box. All you have to do is hang the keypad and sensors wherever you want them- no hardwiring required. The service uses cellular lines for monitoring so you don't need a home phone line. The monitoring service is inexpensive and there is no contract. Simplisafe customer service is excellent and very responsive. I'm very pleased with the purchase.
Description of Work: This was a home security product that I ordered through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for your kind feedback! Please let us know if there's anything else we can help you with.

CHARLES C.
03/2017
5.0
home security systems
  + -1 more
Great. Easy to install and lots of help and advice from the company on placement of sensors and permitting.
Description of Work: Simplisafe is self-installed. We needed an alarm system installed right away and this turned out to be the best solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you so much for your review! We're glad we could give you a hand during your installation! Let us know if there is anything else we can help you with.

Christina N.
03/2017
5.0
home security systems
  + -1 more
Easy set-up, great price and helpful customer service!
Description of Work: Basic home security system set-up and monthly monitoring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hi [Member Name Removed], Thank you for your review! We appreciate the response. Please let us know if there's anything else we can help you with.

gary C.
03/2017
5.0
home security systems
  + -1 more
Very well - excellent instructions.
Description of Work: None - self install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thanks for your review! Please let us know if there's anything else we can help you with. Have a great day!

Claudia F.
03/2017
4.0
home security systems
  + -1 more
It went pretty good. I had a problem wit one system and they sent me a new motherboard. They where responsive and sent it for free. It was easy to install. It falls off sometimes when you put it on stuff but I guess you could put more glue on it.
Description of Work: Purchased a security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$398

Response from SimpliSafe Home Security
Hi [Member Name Removed], Thank you for your review! If you need more adhesive tape, just let us know, or you can find it at many retailers. There are also screw holes on all of our components if you'd prefer a more permanent option. Have a great day!

ARVIND V.
03/2017
5.0
home security systems
  + -1 more
Self serve. Easy to install. Great product.
Description of Work: Alarm system for home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hi [Member Name Removed], thanks for posting your review!

Floro C.
02/2017
5.0
home security systems
  + -1 more
It was okay the only thing I didn't finish to do is because what package I need a permit but I don't need a permit.[0:11:28.8], this week I suppose to call him before but I don't have a change, I have to call them to make monitor for the remote. I put it up for myself the alarm is working now but I had to call them to monitor it because that is something you could do by yourself. When I ask a question they give me assistant that set me up.
Description of Work: I used SimpliSafe Home Security for alarms service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$299

Response from SimpliSafe Home Security
Hi [Member Name Removed], thank you for sharing your experience. Please let us know if there is ever anything we can help with.

Jinai H.
02/2017
5.0
home security systems
  + -1 more
Installation was seamless. It was easy to install. It is a monitor service. I pay for a monitor service. It works good.
Description of Work: It was $199 for a complete home security system. It’ the kind where you install it yourself. You just purchase the product and they ship it to you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hi [Member Name Removed], thank you for posting your review. We're happy to hear that your install went well. Please let us know if there is ever anything we can help with.

Saadia S.
02/2017
5.0
home security systems
  + -1 more
We purchased a promo package through an Angie's list special then added in additional window, door and glass break sensors. In total we paid approximately $550 for 17 window/door sensors, 6 glass break sensors, 1 motion detector, 1 moisture and 1 freeze sensor, and a few additional items. The entire system was very easy to set up and everything works beautifully. The response time of the operator is amazing. This is the best home security system we have ever owned...and it's all wireless so we can take it with us to our next home. You cannot beat the value and peace of mind.
Description of Work: a whole home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from SimpliSafe Home Security
Hello [Member Name Removed], thank you for your review! Please let us know if there is anything we can assist you with.

Leonora S.
02/2017
5.0
home security systems
  + -1 more
Arrived on time and was easy to install. Customer service was exceptional.
Description of Work: Purchases a home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member Name Removed], thank you for your review! We're glad to hear you had a good experience with both the installation and interacting with customer service. Please let us know if you need any further assistance.

Edmund R S.
02/2017
5.0
home security systems
  + -1 more
Bought exactly what I needed for a good price. Easy install, perfect performance. Great customer service when I had questions.
Description of Work: Needed a self install home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hi [Member Name Removed], thank you for your feedback! We're glad to hear you're enjoying the system. Please let us know if you need any further assistance.

Melanie F.
02/2017
5.0
home security systems
  + -1 more
We still have it. Its fine. They sent it second day air, and you put it in. I just pay it once an month. They called us a couple of times, because the cats have set off the motion alarm. I set off the smoke alarm also. They are good, and they will get right to you. They know what zone that is set off, so I know if its the cat, or someone breaking in. I don't have to rush home. No punctuality is involved, they just mail you the stuff.
Description of Work: Security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$199

Joshua S.
02/2017
1.0
home security systems
  + -1 more
We've had 3 false alarms, and police/fire were dispatched to the house for the faulty equipment. Sensors keep being dropped from the system, and the base station hasn't been connected to any dispatch service for a week. This is a terribly faulty system. Do not use.
Description of Work: We installed a Simplisafe package of smoke detectors, motion sensors, and door sensors.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$700

Response from SimpliSafe Home Security
Hello, Thank you for your message. We apologize that you have been having trouble with the system. This is definitely not the experience we want you to have with our system. We'd be happy to help you troubleshoot these issues to reduce any false alarms you've been having. Please feel free to give us a call at 888-957-4675. We are open 7 days a week from 9am-6pm.

Joe M.
02/2017
5.0
home security systems
  + -1 more
Very well. I have not had the opportunity to have the alarm system go on for burglary or fire to fully assess the overall performance.
Description of Work: Very easy self-installation and great step-by-step instructions to set up the system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hi [Member Name Removed], thank you for your feedback. Please let us know if you ever need any assistance with your system.

Richard J.
02/2017
4.0
home security systems
  + -1 more
Had a couple of issues after installing the unit but response time to emails was slower than I hoped. Trying to get a customer service representative was a bit "trying." Long wait times. Hung up both times and emailed instead. Central monitoring and notifications were quick. Overall a good buy but expect a hiccup or two
Description of Work: New self installed alarm system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$450

Response from SimpliSafe Home Security
Hi [Member Name Removed], thank you for your feedback. We are always working to improve our customer experience. Please let us know if there is anything we can ever help with.

Fred G.
01/2017
5.0
home security systems
  + -1 more
Ordered a home alarm system and works great easy set up.
Description of Work: home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Response from SimpliSafe Home Security
Hi [Member Name Removed], thanks for posting your review. Please let us know if there is ever anything we can help with.

Shannon B.
01/2017
5.0
home security systems
  + -1 more
Got what I paid for, so the package was as advertised.
Description of Work: No work done. I just purchased the hardware through Angies List, and thought I got a good price compared to other sites, including SimpliSafe's own site. The deal was $199 for a complete Home Security System - No Contract Required. This package had 1 base station, 1 wireless keypad, 1 keychain remote, 1 motion sensor, 4 entry sensors, 1 auxiliary siren, 1 yard sign, 2 window decals, and 1 freeze sensor

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$199

Michael H.
01/2017
5.0
home security systems
  + -1 more
good, but there were some issues/questions upon installation so it wasn't as easy as they say. However, I called customer support and they took care of all my issues.
Description of Work: home security system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hi [Member Name Removed], thank you for sharing your experience. We appreciate your feedback, and are glad you were able work with our team to sort out your questions. Please let us know if there is anything else we can help with.

David K.
01/2017
5.0
home security systems
  + -1 more
I installed the system and it seems to be working fine
Description of Work: Alarm System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hi [Member Name Removed], thanks for sharing your experience. We're glad you're enjoying your system!

rhonda T.
01/2017
3.0
home security systems
  + -1 more
no response to email, no response to voice mail....it is sunday, have contacted 3 times since weds - no response....returning some of this equipment - cameras - no instructions - no support....need to plug in not wireless -forget it
Description of Work: customer support

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Response from SimpliSafe Home Security
Hi [Member Name Removed], thanks for posting. I'm sorry you had trouble reaching us. We do call back voicemails as quickly as we can, and we will get back to you as soon as possible.

William S.
01/2017
5.0
home security systems, home automation
  + 0 more
Great. they helped me test the system. So far I am very pleased with the service and response. I pushed the test button on the smoke alarm and the called within minutes to see if everything was ok even though the alarm was in the off mode.
Description of Work: Needed help testing the security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hi [Member Name Removed], thanks for posting your review. We're glad to have helped! Please let us know if there is anything else we can help you with.

Samuel R.
01/2017
5.0
home security systems
  + -1 more
Purchased a home security system and it was great. Very easy to set up.
Description of Work: Home alarm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM