RBM Framing & Decks

So I gave a C rating but honestly my experience was worse. I chose to gave a C because I understand that during the pandemic home contracting work has spiked and most of these folks are really busy. That being said.. I contacted RBM through Angies list on 8/14 and they responded saying they would love to come give me an estimate asking me for my address, I gave them my availability and asked when they would like to come out to give me the estimate but did not receive a reply. On 8/18 I receive an "OK" message but nothing else. On 8/19 I responded again and asked if they still were interested in coming out and giving me an estimate and they responded "YES". So I again provided my availability and was told to text the address to a phone number "978-87X-XXX8" (I blocked out part of the number for privacy reasons). I texted the requested information and received back "OK". On 8/24 after five days of silence on both Text and Angie's list, I again sent a message trying to follow up with getting the estimate but did not receive a response. As of 9/14 I still have not received response to my communication on 8/24. I am disappointed because honestly if they had just communicated that "Hey we are too busy" I would have understood. ANYTHING would have been preferable to the silence I received. I am sure they are probably great people but right now my personal grade for them is "F", I rated them a "C" because I did not experience any loss other than time and have since accepted the bid from another contractor for the work. Do better, the next person to bother leaving a review may give you the "F" you deserve if you treat them the same way.