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Mr Iceman Co. Roofing

Roofing, Roof Ice/Snow Removal, Skylights,

About us

Mr. Iceman Co.Roofing is a roofing contractor in Boston, Massachusetts. We serve Boston & the Eastern Massachusetts area. With our lower overhead, we are able to offer some of the lowest EPDM (rubber) roofing prices. Our residential roofing services offer the highest quality installations of shingle roofs at a very reasonable cost. South Boston's local roofer. Mr. Iceman Co. is an Accredited Business of the Better Business Bureau (BBB) of Eastern Massachusetts, Maine & Vermont. Licensed Builder: Massachusetts Construction Supervisor License #080844. Massachusetts Home Improvement Contractor (HIC) #132728. Certified Installer of Roofing Products International (RPI) Roofing systems. Mr. Iceman Co. is owned and operated by Robert C. Pierce. Additional Fax -(617) 307-1145.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Shingle roofing, rubber roofing, slate roofing, waterproofing & remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
0%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-17 of 17 reviews

Ellen B.
12/2017
5.0
skylights
  + -1 more
It went well.. work done quickly and cleanly Price was better than most quoted. Charged extra for use of credit card.
Description of Work: Replacement of skylight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ERIN K.
05/2017
5.0
roof snow removal
  + -1 more
It was expensive, but very worth while. They did a great job. The job was totally customized and when the town inspector came to look at it, he said it was the best job he'd ever seen. The system is so well done that I have no worries in in-climate weather.
Description of Work: He and his electrical engineer custom designed ice wires to go across the back of our roof that automatically go on when two conditions are satisfied. They have 2 different sensors and have separate electrical panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharron S.
09/2016
1.0
roofing
  + -1 more
horrible. house shingles a crumbling and Richard refuses to honor the 30 year shingle guarantee. I now have to pay for another roofer to remove and replace ALL shingles.
Description of Work: i had my house roof shingles replaced and ventilation added.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

Response from Mr Iceman Co. Roofing
Unfortunately, the roof was installed in 2006 for a previous owner. Mr. Iceman Co. had a 10-year labor warranty on the roof. The manufacturer provides the SHINGLE warranty, unfortunately BP (the manufacturer) has not honored their warranty. Mr. Iceman Co. provided a service, the installation of the roof for the previous owner in 2006, which we did properly.

Nicholas G.
04/2016
5.0
roofing, chimney repair, skylights
  + 1 more
Robert and his crew were always punctual and responsive for the most part. He didn't provide the cheapest estimate (second least expensive of six I think), but he did, however provide the most professional service and a presentation I trusted. He happily wrote a number of estimates so we could see all of our options. He started the work a little later than we originally scheduled, but it was understandable due to the winter we had last year. He went with the flow when I asked him after he'd started the work to put in a vent pipe for a bathroom vent we eventually want to install.
Description of Work: Replaced tar and gravel roof with rubber roof; replaced old leaking skylight with new skylight; repointed chimney and redid flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Eileen C.
03/2016
5.0
gutter repair, roofing, roof snow removal
  + 1 more
Worst ice dam issue I have ever seen. They came right out and did a great job clearing the ice.
Description of Work: Removed ice from gutters last winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALEXANDRA C.
01/2016
1.0
roofing
  + -1 more
asked for estimate when contractor was working next door; never responded
Description of Work: nothing; never responded to calls

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Mr Iceman Co. Roofing
Hello [Member Name Removed], Unfortunately we were too busy to perform the work for your neighbor. You're neighbor hired another company. I did speak to you on the phone & we were unable to connect for an estimate. So if you asked the contractor performing the work for your neighbor for an estimate, that was not Mr. Iceman Co. Roofing. I do not understand why you are posting this review.

Mary L I.
07/2015
5.0
gutter repair, roofing, chimney repair, skylights
  + 2 more
During our record breaking winter, Mr Iceman began with snow removal and ice dam control.This is a large residential building, three story's high in a densely populated area of the city. He reassessed the damages in early spring and worked with me regarding the best course to take for The long term. My final decision was to replace the complete roof, remove the unused chimneys, Replace the skylights with an extended pitch for more light and use a more eco friendly solar product. Because of the ice dams and the location of the gutters and drains and the predictable lack of sun during the winter months, he reconfigured and expanded the drank for optimal use. I highly recommend this service and would recommend to any one.
Description of Work: Removed ice dams to begin. Replaced tar & gravel roof with rubber roof Removed chimneys Replaced and expanded skylights Replaced gutters and downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen W.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They re-pitched our downspout. They did excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary L I.
03/2015
5.0
roofing, roof snow removal
  + 0 more
unknown
Description of Work: Snow and ice removal from roof during record breaking snowfall and temperatures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary O.
02/2015
5.0
roofing, roof snow removal
  + 0 more
unknown
Description of Work: Like a lot of people in this area, I had significant ice dam problems causing leaks in the house. I became very nervous when water started dripping through a light fixture. I called Robert and he was here within 1-2 hours with a crew. He quoted me an hourly rate up front and stuck to that. It's a lot of money, but I knew what I was getting into and it had to be done. They were here about three hours, clearing both the front & back of roof. They spaced ice dam melter socks along the cutters. They were very professional and worked really hard in a very challenging situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

kathleen H.
10/2014
4.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,600

Response from Mr Iceman Co. Roofing
Thank You for your review [member name removed]!

Christina S.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: We had replaced our sky light. Mr Iceman ordered and installed the sky light and while on the roof replaced some roof shingles for free. They were timely, polite and professional. They are excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kyle I J.
03/2014
5.0
roofing
  + -1 more
Robert of Mr. Iceman is very businesslike yet personable and easy to work with. He presented me with a very detailed, itemized, typed estimate of the work ahead of time. He offered options in several categories and let me make the final decision on the products to be used. He did not try to sell me the most expensive, and he explained all options so that I would understand the advantages. All the way through the process, he acted in the most professional manner, calling or emailing to advise me of the progress in the work (I was not at the site, so I appreciated the updates). Also, we ran into some weather delays, and he always notified me of when they would have to stop work and when they projected to start again based on weather reports. Five stars for communication! As the work was going on, he texted me photographs from the top of the roof showing different stages of the project as it was ongoing. This was very helpful as the work was being done at another building I own and not at my home. The completed work was done to my satisfaction. Pleasant, friendly work crew. I would definitely recommend them.
Description of Work: Mr. Iceman re-roofed an entire large roof and also handled some siding repairs and replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul M.
03/2012
5.0
roofing, chimney repair
  + 0 more
We had just bough the house (pre 1900) and gutted the 2nd and 3rd floors. Part of the project was to take down one of the chimneys. That was the initial scope - take down the chimney and repair the roof. Once we gutted the 2nd and 3rd floors, it became evident that there were issues with the roof - we could see daylight in many areas. I asked Robert to inspect everything and let me know what he thought. He gave me two options: patch it now and call him in 2 or 3 years or fix it right. Thankfully we were able to have The Iceman fix it right. This is the middle of January (granted, not the coldest winter, but still 30 feet off the ground in January...) and these guys were the first ones on site every day and the last ones to leave. Just awesome. I can't say enough about the quality, thoroughness and attention to detail. They will be back for any future roof work that we may need.
Description of Work: Removed chimney and repaired / patched hole in roof from chimney. repaired slate on mansard roofs, replaced asphalt roofs on dormers, replaced all aluminum drip ledge below the mansard roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

TANYA A.
06/2011
5.0
roofing
  + -1 more
it was great This guy was super nice. He came out to give me an estimate and look at my roof at the scheduled day and time. Turned out the main drain was leaking.. He ended up helping me to temporarily fix it. He spend about an hour of his time helping me and did not charge me for that. He gave us a fair price and a timely estimate. The only reason we didnt use him for the replacement of our roof is that my husband has a friend who offered to do it for us without charge. Obviously, we couldnt say no... But, otherwise.. we would have gone with iceman. Thanks Iceman for all of that help. I will pass on your name for referrals in the future.
Description of Work: This guy was super nice. He came out to give me an estimate and look at my roof at the scheduled day and time. Turned out the main drain was leaking.. He ended up helping me to temporarily fix it. He spend about an hour of his time helping me and did not charge me for that. He gave us a fair price and a timely estimate. The only reason we didnt use him for the replacement of our roof is that my husband has a friend who offered to do it for us without charge. Obviously, we couldnt say no... But, otherwise.. we would have gone with iceman. Thanks Iceman for all of that help. I will pass on your name for referrals in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesse K.
04/2010
5.0
roofing
  + -1 more
I got a same day call back when I submitted an email request for a visit and a bid. The contractor spent a really good amount of time looking at the various issues I had and then provided me with a detailed written bid within the time frame he estimated. I haven't decided on whether or not I'm going to use him, but so far it's been a very good experience.
Description of Work: I submitted an email request through Angie's List for the Iceman to look at some roof, gutter, and siding repairs.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith K.
09/2009
5.0
roofing
  + -1 more
My house is very old and required alot of work. The previous roofer who repaired a constant leak did not fix the problem. It has been over a month with some very heavy rain storms and everything is has been fine since Mr. Iceman Co. did the job. I was very pleased that the owner, Robert Pierce was on the job every day. Before I signed a contract he gave me a very detailed estimate as to what the work entailed and the products he would be using. He also gave me a detailed estimate of what it would cost to just repair the side of the roof with the bad leak as opposed to doing the entire job. I decided it was best to do it all and get it done right. All areas were cleaned up completely at the end of the job.
Description of Work: 1)They replaced entire roof, which was actually 2 separate roofs including removing and putting down new sheathing. I also had entire roof insulated. 2)They removed 3 chimneys which were in disrepair, and installed new vents and chimney liners. 3)They did a complete gutter job as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

    Contact information

    15 Gates St, Boston, MA 02127

    www.mricemanroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Roof Ice/Snow Removal,
    Skylights,
    Chimney Repair,
    Gutters,
    Chimney Caps,
    Basement Waterproofing,
    General Remodeling,
    Decks and Porches

    FAQ

    Mr Iceman Co. Roofing is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Mr Iceman Co. Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Mr Iceman Co. Roofing offers free project estimates.
    No, Mr Iceman Co. Roofing does not offer eco-friendly accreditations.
    No, Mr Iceman Co. Roofing does not offer a senior discount.
    Yes, Mr Iceman Co. Roofing offers emergency services.
    Yes, Mr Iceman Co. Roofing offers warranties.
    Mr Iceman Co. Roofing offers the following services: Shingle roofing, rubber roofing, slate roofing, waterproofing & remodeling.

    Contact information

    15 Gates St, Boston, MA 02127

    www.mricemanroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM