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Geek Choice Nationwide Remote & In Home Service

Computer Repair, Computer Training, Computer Sales,

About us

Geek Choice, is the number one choice for onsite computer service in the Greater Boston Area. We also provided Remote Service Nationwide! At Geek Choice the number one goal is to help you. Our experienced and certified technicians are available 7 days a week to resolve issues as simple as helping you get the most out of your PC or as complex setting up a business network. Not sure if you need a geek? If your computer has any of the following problems, we can help:, Slow computer, Computer startup problems, Scanner not working, Printer not printing, Virus or Spyware, Not connecting to the Internet, or the "blue screen of death". Additional phone- 617-778-2302, 617-262-2626. Additional DBA - Computer Geeks.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Wireless network setup. Data backup. Recovery. Video cards. Hard drives. iPad, iPhone & home entertainment setup.

Services we don't offer

Power jack repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5465 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
16%
3
7%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 201-225 of 465 reviews

karen K.
06/2013
4.0
computer repair
  + -1 more
He gave me and Angie's List discount. Everything is now working fine.
Description of Work: I had him get my PC connected to my printer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

RICHARD L.
06/2013
5.0
computer repair
  + -1 more
I purchased a Big Deal coupon for Geek Choice. The person came out and was able to do exactly what we needed done. I'm satisfied with the outcome. The price was fair. He came on time and did the job quickly.
Description of Work: Geek Choice retrieved some files and photos from an old computer that had a virus on it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christine K.
06/2013
5.0
computer repair
  + -1 more
Michael arrived right on time and is extremely polite and friendly. I replaced my old PC with a new iMac and needed help in getting all of my personal information removed from it. He took the time to find out exactly what I wanted accomplished and asked good questions to confirm he understood my goals. We decided to remove the PC hard drive to ensure I had access to any historical files I might need in the future. Michael checked my iMac and ran a disk analysis to see if there were any files in need of repair. He also provided recommendations for backing up picture & music files. i feel very confident both of my machines are all set and would recommend Michael and the Geek Choice to anyone in need of help with their computer.
Description of Work: Provided recommendations for preparing PC for disposal/donation, analyzed iMac and performed system disk check & installed an application for future maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Aram J.
06/2013
5.0
computer repair
  + -1 more
It was great. The guy that came was really good. He was able to take care of an email message that I just couldn't delete because it was corrupt. He introduced me to Google Chrome and set it up on my computer which I'm happy he did. He just went through and changed some setting. He didn't just fly ahead and do it. He checked with me first and discussed what all it would do and I was really happy. The guy knew what he was doing and was knowledgeable. I've dealt with people in the past where they think they know what they're doing and they necessarily don't or it's a territory where they don't have the experience. This guy was well rounded and was fine.
Description of Work: I purchased a "Big Deal" from Geek Choice. I had a dead file that I couldn't get out of my computer and I wanted them to come by and give me a general check over of the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Leslie M.
06/2013
5.0
computer repair
  + -1 more
Extremely thoughtful and patient, stuck with the problem. Resolved the problem. Courteous and prompt. Came to the house on time, very punctual. Nice guys.
Description of Work: Big Deal for "$75 for One Hour of On-Site Computer Tune-up, Repair & Services!"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dean H.
05/2013
4.0
computer repair
  + -1 more
They never performed the service per my decision, as they would not honor the coupon after it expired, and they wanted to charge me an additional $75. This would have given me no price break so I declined the service.
Description of Work: I chose to not have the provider complete the service because I did not need the service until May and the coupon expired. They did offer me an hour for another $75.00, but that would mean I would've paying full price for the service. I chose not to.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Ann N.
05/2013
1.0
computer repair
  + -1 more
no response - multiple voice mail messages - no service provided
Description of Work: never responded to any of my phone calls - still waiting for service

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Geek Choice Nationwide Remote & In Home Service
i'm sorry for this experience, but you must be dialing the wrong phone number, our call center is open from 8am to 10pm m-f, and we do not send new customers to voicemail. If you are dialing extensions for people, then you are doing it wrong. Dial 800-433-5435 and hit option 1, then you go right to a person every time.

Judith E. M.
05/2013
5.0
computer repair
  + -1 more
They were very good. He could not resolve the issue but he really tried. He was able to give me an external thing to use to get the sound back.
Description of Work: I used Geek Choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ed P.
05/2013
3.0
computer repair
  + -1 more
The work did not work well at all. I had to go somewhere else. They made it worse. The antivirus they put on made it slower. They were there on time.
Description of Work: I used Geek Choice to look at my computer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$75

ALEDA F.
05/2013
5.0
computer repair
  + -1 more
They took the Angie's List coupon that they offerred.
Description of Work: The fixed a slow computer by running some checks and fixes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anne G.
05/2013
5.0
computer repair
  + -1 more
The computer tune up went fine. They came to my house and he was very polite and professional. I would use them again.
Description of Work: I purchased a big deal for a computer tune up by Geek Choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Catherine T.
05/2013
5.0
computer repair
  + -1 more
He did a good job. I had a couple of concerns and he was address both. He gave me good advice and he was thorough. When he couldn't figure something out, he had someone to call to help him figure it out. He did a good job.
Description of Work: Geek Choice repaired my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maggie S.
05/2013
4.0
computer repair
  + -1 more
Arrived over an hour late, but didn't rush and seemed to be thorough.
Description of Work: Replaced battery in hard drive and cleaned out viruses and malware on two drives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Shelley S.
05/2013
5.0
computer repair
  + -1 more
Michael was punctual, professional. He informed me above and beyond my expectations and taught me a lot about my computer. He was able to address everyone of my concerns and more. I am more than satisfied with the service.
Description of Work: I bought one of Angies big deal for an hour of computer service. I had Geek Choice come to look over my computer with several questions and concerns that I had. He solved every one of those concerns that included how to set up a blue tooth head set, how to print my contacts from Gmail, how to back up my computer, check for antivirus software and to look into making my computer faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Stephen H.
05/2013
5.0
computer repair
  + -1 more
They were fantastic. They were flexible in terms of on how they honored the offer; it was a week late with the time line. The Big Deal that I had bought expired and they still they honored the offer anyway. I got an appointment time very easily; they were flexible in terms of offering me a time that works for me and the guy they sent was extremely competent, friendly and professional. He was just perfect.
Description of Work: I used Geek Choice to work on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve B.
05/2013
4.0
computer repair
  + -1 more
When I called Geek Choice I told them I was looking to wirelessly connect my printer to my HP laptop and Apple iPad. The customer service person was unsure if the iPad could be connected but said that the technician will determine that. The technician arrived and quickly stated that the iPad could not be connected given the type of printer. No problem as we were warned. The tech took a long time to finally get the laptop and printer connected. So long that his visit exceeded an hour and he had to charge me for a second hour. Although I had another laptop similarly connected by Geek Choice about six months ago and that took less than an hour, he did perform an update of my iPad as well. Less than a week later, the printer was not picking up the laptop print instructions. I called Geek Choice and told them and they sent the same tech back out that day. He got the printer working again and then said he had to charge me for the time. I objected on the grounds that the initial work was faulty. He spoke with his supervisor and they agreed to waive any billing.
Description of Work: Effect wireless connection of printer and laptop and iPad.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$165

MARY V.
05/2013
5.0
computer repair
  + -1 more
I bought their Big Deal Coupon which was $75 for one hour of computer repair and service. It went very well. He showed up pretty quickly. He was a very nice guy and he knew what he was doing. My wife and I are programmers and he certainly knew the inner workings of the PC. Without a doubt I will use him again in the future.
Description of Work: I used Geek Choice for computer repair and services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

mary W.
04/2013
4.0
computer repair
  + -1 more
Overall, the experience was very positive, and I wouldn't hesitate to call them again.
Description of Work: The tech from the company was late for his appointment, but had been given the wrong spelling of our street name so he gets a pass on that. He got right to work and cleaned out my son's computer so it would run faster, and set up my laptop to print wirelessly, which was the primary reason he was here. He also helped me figure out a problem with the printer, which was really helpful! The tech let me know when we were close to reaching an hour, so there was no misunderstanding about the charges. i ok'd the extra time, and I knew exactly what the extra charge was going to be. Overall, the experience was very positive, and I wouldn't hesitate to call them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$125

Peachie F.
04/2013
5.0
computer repair
  + -1 more
It went very well.....my hour of service was used well.
Description of Work: Mark was right on time. He fixed a couple of glitches with my laptop, gave me some great tips, and also hooked up my new wireless printer. Definitely worth the money!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

J.H. B.
04/2013
5.0
computer repair
  + -1 more
(Though it's fine for the company to see my address, please do not include my street address in this writeup. Thank you)
Description of Work: Terrific. He arrived early, and was thorough. He had notes from our phone conversation, and addressed and fixed it all. I needed an additional element, which he installed for a reasonable price. My price (above) includes the "Angie's List" price and the extra. Would use them again: thank you very much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

david I.
04/2013
5.0
computer repair
  + -1 more
The technician called to verify we would home, and then arrived as scheduled. We described the problems we were having, and he then got right to work. He described what he was doing as he worked on the computers, and finished on a timely basis. We tested them and he left.
Description of Work: We have a desktop and a laptop that were very slow and almost useless. The technician arrived as scheduled and repaired both units.They are now running like new, and I am happy to report that we do not have to invest in new computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeanne B.
03/2013
5.0
computer repair
  + -1 more
When we called for an appt, we received a day and time within 48 hours. The tech arrived on time, despite driving approximately 50 miles to get here. As I said, he provided quite a bit of information and assistance, and was quite personable. The appt did go over the time allotted so we did have to pay more than the initial fee, but the tech told us at the time and gave us the choice of continuing or stopping.
Description of Work: Cleaned up our pc and installed free virus removal systems. Our tech (can't remember his name!)was very knowledgeable and provided a great deal of education and information. The computer is still running somewhat slowly, but to be honest, we haven't increased the memory yet, as he suggested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Thomas M.
03/2013
5.0
computer repair
  + -1 more
It went weel. GC honored my coupon from Angie's List even thought I was past my date. The time went a bit over and I just had to pay a small amount. I had a lot of questions answered or solved so I am happy.
Description of Work: Matthew came and help iron a number of issues on two computers. I had some errors when opening photos and he found the problem. He helped set up remote printing on the laptop to my new printer that has a wireless option.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Geek Choice Nationwide Remote & In Home Service
I would be more than happy to extend the coupon for you. I wish you would have contacted me about this rather than putting a C grade up which greatly hurts my company. Please give me a call at 800-433-5435 and we will work this out

Christopher K.
03/2013
5.0
computer repair
  + -1 more
I contacted them saying that I had arranged for their services through a deal on Angie's List. I was given an appointment promptly. The representative showed up on time and performed his job very well, explaining each step on the way.
Description of Work: The representative checked my computer for viruses, consolidated various files and gave me an idea about the useful life remaining in my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Amanda T.
03/2013
5.0
computer repair
  + -1 more
I called and scheduled an appointment. On the day of the appointment, the technician (Michael) showed up on time and was very professional. He was able to connect the Xbox to the tv and showed me how to navigate the system so I could play with my son and utilize the parental control features. I was a bit disappointed though in the length of time it took to install the Xbox. It took the entire hour of the discounted rate. Mike said the install of the Xbox was easy but a bit time consuming because of all the setup steps and security verifications. We then moved to the desktop computer to upgrade the memory. He completed that and gave the computer a complete diagnostic check. He removed several viruses and also downloaded some useful anti-virus software. This part of the service also took an hour. Total cost was $210 including the discounted first hour. The second hour was $135. This is the second time I have used Geek Choice. Overall I find the technicians to be very professional and knowledgeable. I think the price could be a bit cheaper but they are comparable with other computer service companies that I have used.
Description of Work: I purchased a Big Deal special for Geek Choice. $75.00 for first hour of tech service. I wanted them to connect an Xbox 360 to the tv for my son and to upgrade the memory for a desktop computer (I purchased the chip separately) and check the computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$210

Contact information

35 A Myrtle St, Boston, MA 02114

http://www.geekchoice.com/boston

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Computer Sales,
Stereo and Home Theater Systems,
Electronic Gadget Repair,
Office Equipment Repair

FAQ

Geek Choice Nationwide Remote & In Home Service is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 8:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 9:00 AM - 8:00 PM

Geek Choice Nationwide Remote & In Home Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Geek Choice Nationwide Remote & In Home Service does not offer free project estimates.
No, Geek Choice Nationwide Remote & In Home Service does not offer eco-friendly accreditations.
No, Geek Choice Nationwide Remote & In Home Service does not offer a senior discount.
Yes, Geek Choice Nationwide Remote & In Home Service offers emergency services.
No, Geek Choice Nationwide Remote & In Home Service does not offer warranties.
Geek Choice Nationwide Remote & In Home Service offers the following services: Wireless network setup. Data backup. Recovery. Video cards. Hard drives. iPad, iPhone & home entertainment setup.
Power jack repair.

Contact information

35 A Myrtle St, Boston, MA 02114

http://www.geekchoice.com/boston

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 8:00 PM