ASAP Environmental Inc

We had a pipe break in our kitchen ceiling and an issue with condo owners that felt “the mold was everywhere”. Christopher was amazingly knowledgeable and explained all of the issues without being an alarmist putting us all at ease and did a thorough inspection. As an architect for 40 years he was the best mold expert that I have met and would highly recommend them.

Produced a thorough review and recommendations for removing lead paint

After initial conversations with John, I hired ASAP to complete my lead inspection for a recent property that I acquired. John was able to answer all my questions and address all of my concerns. Chris came out to complete the inspection within 48 hrs of my request. He was very thorough in his report, which I had in my hands in less than two days. I was able to hand over the report to the removal company that I ended up hiring. When the job was complete, Chris came back out within 48 hrs of the request to complete the reinspection and tests. I have no concerns with ASAP and would definitely use them in the future. They were very quick to respond to me and address all of my questions and concerns.

Christopher called 2 hours before our appointment and asked if we could meet an hourly early. I accept and he arrived at the designated time. Testing went fast, 90 minutes when it was estimated at two hours. Afterward, Christopher took the time to explain the test result and how to read the form.

Was done on time and thoroughly, lead testing of one unit and common areas in a multifamily.

ASAP performed an initial lead inspection on my house. After another contractor remediated the issues from the initial inspection, ASAP provided a second inspection and issued a letter of full compliance for the house. They were very easy to deal with, providing a comprehensive report and clearly explaining the contents.

The inspector was punctual and very detail oriented. He was willing to answer all of my questions. I highly recommend this company.

Great professional inspector. Knew what he was doing and was super helpful.

They worked efficiently and professionally.

The inspector was fantastic. He did great work, answered our questions patiently and was all around very pleasant to work with.

ASAP has been very quick to respond, and have generally been available to perform inspections on very short notice. When I called them a few years ago to set up a mold inspection to take place at the same time as a buyer's home inspection, they recommended waiting until after the home inspector's evaluation, to see if there was any reason to conduct a follow-up mold test. The home inspector did not see any evidence of possible mold at the house, so we did not schedule a mold test. This showed me that---by turning down a request for a mold inspection with ASAP until the home inspector's evaluation---they have the integrity to walk away from an appointment request from a ready, willing, and able customer until there is reasonable evidence there could be mold at a property. This took money out of ASAP's pockets, and kept that money in the pockets of my buyers. I have hired ASAP many times before and since this episode. Their rapid response, professionalism, and willingness to put consumers' financial interests ahead of their own are three reasons I will continue to recommend them to my buyers and sellers.

I have found working with ASAP very easy and they have been very responsive when I have called to ask questions both perform and after they performed the inspection of my property. I am very satisfied with them and with the professionalism and quality of their services.

I began my search for a Lead Inspection company on Angie's List, having no idea what to expect. I selected ASAP Environmental because of its excellent ratings from other customers, and I couldn't be more pleased with the results! I first contacted ASAP via their website's "Contact Us" form, and within 24 hours, received a phone call from John, the company's president. After asking a few simple questions regarding the house to be inspected, he thoroughly explained the process of the inspection, the state-of-the-art equipment used, and the general MA laws regarding lead paint. He was very knowledgable and easily answered my questions. We scheduled an inspection within ~10 days (due to the holidays, as well as my work schedule; he had earlier appointments available within the week). Benjamin, the Lead Inspector, met me and the realtors at the house and explained exactly the process he was going to use, demonstrated the use of the equipment, and also answered all of my questions. He was very kind, patient, and professional. I would recommend this company to family, friends, and strangers alike. Thank you ASAP!

I contacted ASAP Environment Inc through Angie's List to get a lead inspection for our condo's common hallways and a deck that is being replaced. We wanted to know if there was lead and make sure when we replaced the deck we did so using a lead safe certified contractor. We were also interested in painting the common hallway walls and wanted to make sure if they had lead, to encapsulate appropriately. The person sent came out on time and performed what I thought was a reasonable inspection and sent us the report via email as a PDF. I was pleased with the service I had gotten until I tried to reach out to them to get more clarification for our contractor - which is when he told me I didn't get what I thought I paid for or ASKED for. It should also be noted that the subject line of the email sent from ASAP to me is titled "Lead Inspection Report" - so I do not understand how it was not performed. I provided the PDF to our contractor doing the back deck replacement and hallway encapsulation work. He was confused by the report - some items marked as 9.9 for lead were not circled yes as a dangerous level - others were circled yes. There were also places in the report that listed items as N/A, but then circled yes for dangerous lead levels. So I reached back out to the person from ASAP that had conducted our lead inspection to get clarification. The responses I've received have been extremely confusing. The first one referred to a report we didn't have and referenced pages that didn't exist in the report I had. The answers I did get did not help clarify things for us or our contractor trying to do the work. Then after several emails back and forth - it turns out apparently they did not do what I had asked for. They performed a Renovation, Repair and Painting Assessment - which is apparently not a lead inspection. Even though the subject line of the report they sent to me was "Lead Inspection Report". All of my emails and notes from our discussions clearly show I asked for a lead inspection, and several of their responses indicate they performed a lead inspection. However, I'm now being told that "To get a Letter of compliance, you must have a comprehensive lead inspection performed then deleaded and reinspected. This includes all common areas. The RRP inspection is for renovations, repairs and/or painting only, not deleading." The WHOLE REASON I called them in the first place was to get a lead inspection!! Now I feel like I was ripped off and expected to pay for ANOTHER inspection in order to encapsulate our common hallways, and then ANOTHER inspection after that to get a letter of compliance. I knew we would have to reinspect the areas once we completed the deck replacement and hallway encapsulation. NEVER once did they tell me that what I was getting was not a lead report (they had always said it WAS a lead report and did so in their email communication with me), or that I would need to have another inspection before we performed the work. I did not get what I asked for or paid for. I feel like this was a bait and switch and only found out that it wasn't a lead inspection report on Sept 22 when I tried to clarify some questions in the report. I didn't realize I had never published this review - which is why I'm publishing it so much later.

Punctual and accommodating. Professional and knowledgeable about the subject and the law.

We bought an old house, and expected to have some lead paint, so we ordered an inspection before signing the P&S. Inspector Chris M was very flexible on timing, and was able to schedule us during the same time as our home inspection, even with very little notice. He did a great job of working his way through the house, and was excellent at breaking down the findings to me afterwards. He was clearly knowledgeable, and provided some insight into possible realistic solutions to consider for each area.

The inspection was very thorough and we received the report shortly after. I guess the lead inspection is a pretty standard procedure, but the owner took the time to walk through most of the house with us to explain how to read the report and described verbally the areas of concern.

Right from the beginning ASAP was incredibly responsive. They picked up the phone right away, were extremely professional and nice, and when I asked for the next availability (I wanted to get this done fast) they said they could be there the following week--I called on a Friday and we made a plan for Tuesday! I was very impressed by this. They showed up on time, explained everything very clearly, and made me feel extremely comfortable. I would recommend them to anyone in a heartbeat. Plus, it was daunting to me to think of having lead paint. I'm trying to rent out my condo and there are families interested. I've always heard from everyone "oh it's so expensive to take care of lead paint, even to get an inspection!" However, ASAP was only $375 and I thought that was unbeatable and totally worth it. They followed up quickly with a full written report and a receipt of my payment. From beginning to end, Excellent Service!

Everything went according to plan. The initial inspection was done and the report e-mailed to me the very next day. ASAP worked with the contractor and provided a very prompt response when it came to re-inspecting the premises.

We recently purchased a new home. There was a lot of chipping paint and, especially with a 21-month old, whether we should be concerned about lead paint. When I called ASAP Environment, they provided me a clear description of what would be involved in the inspection process. They answered all my questions sufficiently and even answered some questions I didn't directly ask. What impressed me the most was the fact that they usually can schedule inspections within 1-2 days, whereas I wasn't expecting the wait time to be 1-2 weeks. For a 2-story, Colonial, 1500 sq ft home (and the 0.12 acre property), I was told the inspection would take 2.5 hours and run about $425. The inspection actually went faster than expected (it only took about 2.25 hours) and they adjusted the price of the inspection accordingly to $375, which I really appreciated. On the day of the inspection, Chris arrived on time and - after going over a few general notes - started the inspection. He told me that I should wait until the end of the inspection to ask questions, so that he could focus on the work and get things done efficiently. I was concerned that meant Chris wouldn't give me any feedback during the inspection - but that wasn't the case. As he proceeded through the property, he gave me a quick summary of his findings (e.g., I detected lead in the window sill and frame, but in the paint on the porch floor.) He also answered questions as he worked (though I did ask him to tell me if I was asking too many during the process), so I felt like I knew the areas of the concern as he moved from room to room. In terms of the inspection, he was very thorough. He also took some additional readings (that weren't part of the standard form requirement) to make the lead abatement work go more efficiently.There were two cases where he put in his report notes indicating that, the area of the wall that was mouthable or prone to damage did not have any detectible lead and therefore may not need any work to keep it up to code. After he completed the inspection, he went over the draft report with me and answered the initial questions I had. In greater detail than my initial phone consultation, he explained the process to have the house reinspected after any lead abatement work was done. He also provided me with a list of contractors that their customers had had success with, which (in addition to Angie's list) was another resource we used while looking for someone to do the work. The inspection was completed on Friday afternoon and - before the end of the day - Chris had sent me the full report. Chris also answered a few additional questions I emailed him about after going over the report - he didn't just give me the report and consider his job done.

ASAP Environmental was knowledgable and punctual. They explained everything in detail regarding the services which needed to be performed. Best of all, they were not pushy. I would highly recommend them.

ASAP was very good, he inspected the house for lead paint, educated me about the laws in MA. We walked through every room and pointed to what was a lead, and not a lead problem. I have received all the reports I need to take care of the problem,, and what to do, if I want to hire someone or to do it myself. It was worth every penny.

When I called ASAP to schedule a lead inspection, I had already arranged from a Home Inspection and was hoping to schedule it for the same time. The initial phone conversation resulted in a rough estimate, and they were very accomodating in working with my schedule. We arranged to meet at 9:30 am. When I arrived at the house at 9:30, the inspector was already there, and stated that he had already finished his inspection of the outside of the house! He took some time to explain exactly what he was looking for, as well as the method that he used. He provided a packet of information stating Massachusetts Lead Laws, as well as information on options for deleading, if it is needed. We didn't follow him around to every room, but from when we were with him, he seemed to be doing a very thorough job, which also was followed up by a report detailing the results of every surface on which the test was performed. An added bonus was that the total cost was slightly under the original estimate! I would definitely recommend.

One of the things that impressed me was their constant goal of expanding their knowledge in the areas of their expertize, including the legal ramifications as it affects landlords. Whether your motivation is to protect the environment or your investment, I highly recommend ASAP Environmental. NOTE: At this time I do not have access to my records. I do not recall the last time I used ASAP Environmental, nor the price for the last project I used them for.

I had them inspect two rental properties this month and was very happy with there service.