About us
Business highlights
18 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
5.02 Reviews
Showing 1-2 of 2 reviews
Walter G.
06/2014
computer repair
+ -1 moreThe laptop was a 2008 model. I had already opened it up and determined that the damage was beyond my repair capabilities. Researching online for parts was also discouraging, as costs seemed too high. But I called one source, who recommended MicroReplay. I phoned them to describe the situation and was given an estimate and encouraged to bring the machine to Billerica. John greeted me, made me comfortable and set up an account and service order in no time. While there I also learned about the company background (some employees have experience going back to a firm I had dealt with in the '90s). The repair was accomplished within the time and price stated, and I couldn't be happier with the results.
Description of Work: I brought a water-damaged, non-functioning Macbook to this firm, and they restored it to complete health.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Douglas T.
07/2012
computer repair
+ -1 moreI had an Apple Time Capsule (Wireless Router and 1TB HDD) fail. The message boards have lots of posts about the power supplies failing on this product after about 18 months of use. All of the posts online suggested do it your self repairs that were beyond my electronics expertise. MicroReplay had a popup advertisement that catered to this exact problem with a flat rate for repair. I was going to be near their location on vacation so I called them and spoke with Dave. He confirmed that they have done repairs of Time Capsules in the past and took my payment information (only charged after the repair was completed). I got to Massachusetts and dropped the unit off. It was repaired the following day and works perfectly. Saved all of my data. I checked and they didn't access any of the data on the HDD which was a mild concern, but not as much as losing the data completely. I would highly recommend this firm for computer and peripheral repairs. They are a small company and they exceeded my expectations. I gave them a B on price because the repair was about half of the replacement cost of the unit. No real complaints there, and I probably could have found somebody to do it for less if I had kept looking, but again the data on the unit was priceless and they were close to where I was going to be at a time when the repair was critical.
Description of Work: Repair of Apple Time Capsule (Wireless Router and 1TB hard drive). Replaced power supply.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$149
Contact information
6A Dunham Road, Billerica, MA 01821
www.microreplay.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
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Service Categories
Computer Repair
FAQ
MicroReplay, Inc is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
MicroReplay, Inc accepts the following forms of payment: American Express,MasterCard,PayPal,Visa
Yes, MicroReplay, Inc offers free project estimates.
No, MicroReplay, Inc does not offer eco-friendly accreditations.
No, MicroReplay, Inc does not offer a senior discount.
No, MicroReplay, Inc does not offer emergency services.
Yes, MicroReplay, Inc offers warranties.
MicroReplay, Inc offers the following services: Macintosh and iPad repairs. Specializing in liquid spills, physical damage and defective repair of iMacs, MacBooks, iPads, iBooks and other Mac products. When it comes to Apple Products, there is nothing we cannot fix. We offer independent genuine Apple parts and support, as well as National Mail-In and walk-in repair service. Our mission is to provide a quality source, independent of Apple, for systems, parts and exchange repairs of Apple technology products. Since Apple Products
PC repairs
Contact information
6A Dunham Road, Billerica, MA 01821
www.microreplay.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM