Cronin Tile Co

I cannot recommend Cronin as he did not have the courtesy to call me and tell me he was no longer interested in doing the job that we had agreed on. I called him up, it took 2 calls to have him call back. Then we set up a time, he came over, we agree on a price, and he said he would be back 'sometime' in the next week to start. Next week came, and I gave him until Wednesday before calling, then I called for the next 3 days, each time leaving a message, asking for the courtesy of a call back- which he never did. He could have even responded and said he was no longer interested so I could start looking elsewhere. And it was a super easy job that someone else started 2 weeks later. So effectively I lost 3 weeks waiting for him, and then finding someone else. His price included a hefty premium as well that I had agreed to just to get it done. Bottom line, Cronin is unreliable, he might do good work if you can get him there, maybe? So if you are not in a rush, or don't have a problem being blown off, give him a go!

great. Brian was very careful to make sure that the final job would be done well and went out of his way to find tiles that matched my old, "out of print" tiles.

Excellent work, very thorough and quality conscience.

He was very professional and did a great job

Bought the Big Deal through Angie's List. Gave Brian 3 different dates to perform the work. He said he would let me know which day he could come. He never called, emailed or texted me after that and that was my only contact with him.

Brian did a great job. For short money he installed replacement tile and by doing so sealed our leak. The shower/tub now looks almost new again. He came up with a very creative and cost effective solution to our problem. Brian is easy to work with. Very nice and best of all, trustworthy. Although we had met just once before when he came over to provide an initial estimate, I was comfortable leaving him in the house alone to complete the work. I would be happy to rehire Brian, act as a reference, or pass his name along to anybody looking for tile work.

Exceptionally well

No complaints with the work. It looks very good. Mr. Cronin got right to work upon arrival and didn't stop until the job was done. I'm happy.

Paid for the service; provided three possible dates/time; never heard from them.

Excellent work, professional looking on work done

The job was done in a timely manner, but there are several finish details that were not done well- uneven corners, grout having to be done again, unfinished/poorly planned threshold.

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He was professional and very clear in his explanations about what he saw, why that was so, and what he would do to remedy the problem.

Process went very well - he came and inspected the shower, provided a rough quote and date for the work. Arrived promptly on that date and found several more tiles that needed to be fixed. Removed and replaced all of the problematic tiles using spares left to me. Can hardly spot the difference between the old and new. I thought this would be much more of a problem - his work exceeded my expectations. Would definitely use him again.

Great. Previous contractors wanted to pull all tiles around bath and replace everything, which was totally unnecessary. Brian seems to know just what needs to be done which is great from a homeowner's perspective! Brian takes a lot of care to explain what needs to be done and to clean up afterwards.

He was twice the cost of any other contractor and he was very anxious to let him do the job !!!!

Brian got back to us within one day of our call, and also came out for the estimate. He was professional and accommodated our very quick timeline for our kitchen tile and backsplash. We are extremely pleased with his work, trusted him in our home, and would definitely call him again if needed!

Brian Cronin was fabulous. After looking at my bathroom, he gave me a detailed estimate of everything he would be doing. The price was in line with other estimates, and I was impressed with his attention to detail and his advice from the start. He and his helper arrived punctually every day for a week and completed the job in exactly the amount of time he had said it would take for exactly the price he had quoted me. He cleaned up the area each afternoon before he left, and brought me tile samples for me to choose from so I didn't have to go to the showroom to pick them out. He was knowledgeable about every aspect of the job and explained to me everything that he was doing. He also recommended the shower door provider who turned ut to be very good and cheaper than any other I had found. (As an aside, Brian's mother was quite ill while he was performing the work, and he managed to go and visit her each day, but still kept to my job so as to get it finished on time. He is a consummate professional, a personable gentleman, and an excellent craftsman.)

Brian did a great job ! The shower and the floor look better than we could have ever imagined ! I would use Brian again for any Tile work I need and would recommend him to anyone and everyone.

I couldn't have been more pleased with the Cronin Tile Co. From the estimate, through the entire week of work, to the end result, I was very happy with the Cronin Tile Co. Brian, the owner, is very knowledgeable and very pleasant to work with. His assistant, Brian, also, knows his job well and is as nice to work with and as easy-going as his boss. Many times I've hired a company where the boss is great, but his assistant or workers are horrible. Both Brians work very well together. They will go out of their way to accomodate your wishes and make changes -within reason- as the job progresses. They work quietly, yet are friendly; they are efficient, yet pay attention to detail - which makes all the difference in their work; they are organized, work neatly, and clean up well. I was also glad to learn that installing a mortar bed (mud) beneath the tile on the floor (rather than installing plywood-which most tile installers do) and installing cement board on walls (rather than green board and glue to hold the tile- which most installers do) exceed industry standards and will preserve the bathroom walls and keep the floor from rotting due to dampness and water, which is everywhere in a bathroom. Also, where some areas of my old tile were still intack, he regrouted and cleaned, and made the old tile blend in and look like new. I am so happy with my beautiful new bathroom. The Cronin Tile Co. does excellent work and I will definitely be calling them again.