Situated on the North Shore of Massachusetts, WORKS by Jesse DeBenedictis provides personalized home improvement for any size construction project. At WORKS, we believe that many factors contribute to a strong client relationship and a successful project. It is our mission to not only provide you with an end result that exceeds your expectations, but to make sure that you are satisfied with our team during the process. We are honest and proactive, and believe in communicating openly with our partners and clients. Our services include but are not limited to renovations, additions, interior & exterior painting, kitchens, bathrooms, basement remodels, new decks, flooring, floating floor systems, radiant floor heat installation, windows and doors.
Business highlights
24 years of trusted experience
Services we offer
General Contractor, Additions, Remodeling, Kitchens, Bathrooms, Finish Carpentry, Decks, Interior & Exterior Painting, Venetian Plastering, Specialty Painting, Custom Cabinetry, Built-Ins, Basement Renovations, Attic Renovations, Garage Additions, New Construction
Services we don't offer
Handyman, Roof Repair, Emergency Services, Small Repair Work
Based on my experience with Works by JD I felt compelled to write this review. Recently we had work done by another contractor that was to say the least, a nightmare. Jesse took the time to personally come over with Jim to evaluate our situation and assure us the job will be done right. Their cordial personalities and professional demeanor reflect the quality and pride in the work they provide. If there is any company I would recommend confidently and that the results will be excellent, its Works by JD!
Description of Work: Deck Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Yves S.
08/2017
1.0
interior painters
+ -1 more
See above. They wanted an 8 hours pay to work approximately 5-6 hours. After two days of saying that they would do the work, they didn't have the minimum politeness to call us back, and we were left without a painter two days before the work was supposed to be done.
Description of Work: They were supposed to paint a room for us, at $60/h. Reading the contract, I see 'Painting of one room, $60/h, 8 hours minimum, Total $480. No other work will be done without a new contract.' I call them to say fine, but if the painter finishes earlier, I would like him to paint other things up to the 8 hours of minimum work. Answer: 'I don't know if it will work, our painter planned to go to another place after', 'I will call you back before 1:30pm'. They never called back, never answered my calls, nothing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from WORKS by Jesse DeBenedictis
Hi [Member Name Removed]- We have been trying to get in touch with you. Please call our office. We tried to help you on a Friday at the end of the day, in an effort to paint for you on that Sunday, two days later. We sent you a contract quickly... We are sorry to have disappointed you, but it seems like a misunderstanding. We thought it was you who didn't reach back out to us. Please call us at 978-890-7152 because we certainly don't want you to feel this way about our responsiveness and we would like to make it right.
Jesse and his crew were always very professional and pleasant. Everyone seemed to take a lot of pride in their work and went out of their way to make sure I was happy with whatever they did. I am very pleased with the end results. They are a bit expensive with a 20% markup on all materials. They are very upfront about this so as a customer, this should not come up as a surprise. They took care to keep my house clean when they entered, during the work, and when leaving. They paid attention to a lot of little details, which I very much appreciated - too many to write here. I have had some bad or just so-so experiences with contractors before. They have restored my faith! For customer service, attention to quality, and teamwork, I give them an A+.
Description of Work: Remodeled bathroom which included new shower, vanity, toilet, ceramic tile, painting wall and redoing ceiling.
Description of Work: We use "WORKS" for all the work that over the years have been required in our home. They provide any service needed from painting, electrical, and any renovations that may be needed. Top quality service with the best craftsmen. Highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David P.
08/2016
5.0
remodeling, contractors, home remodeling
+ 1 more
Unlike others, Jesse was responsive and accessible. Workers were considerate, hard-working and thorough.
Description of Work: New in-law kitchen, renovation of old bathroom, laundry room
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110,000
Mike M.
06/2016
1.0
contractors, gutter repair, remodeling
+ 1 more
Could not have been worse. Bad work, didn't stand behind his failed efforts, costing us a small fortune to hire someone to fix his poor work.. Insurance? Not covered by his carrier. Stay far far far away from this guy.
Description of Work: Very poor work, which failed and cost me thousands above and beyond his original estimate.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400,000
Response from WORKS by Jesse DeBenedictis
We worked very closely with this client. We regret that this situation took place and professionally find the review or our work on this project misleading. The assertion that our insurance would not cover the "failed efforts" is also misleading. Homeowner's insurance and contractor's insurance alike will not cover a "natural disaster" that could not be avoided through the use of caution and preventative measures. This client is angry about what happened to their home, but it was NOT due to our negligence. We tried to help them by doing work for our cost alone, without profit. We’re more than available to share details of the work we were able to attempt, but do not feel like airing all of the aspects included in this job would help. If you are considering working with us, please dig deeper into our history of satisfied clients before passing judgment. Most of our clients are repeat clients. Our history of work speaks for itself. Reviews left by other Angie’s List members are a more accurate representation of our large scale work.
Justin H.
12/2015
5.0
gutter repair, basement remodeling, contractors
+ 1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gerald C.
06/2015
5.0
closet systems, doors, handyman service
+ 1 more
.
Description of Work: He fixed the folding doors to my wife’s closet. He worked on the garage door too.
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Justin H.
08/2014
5.0
house painters, contractors
+ 0 more
unknown
Description of Work: A lot if clean up items to ready our house for sale including fixing plaster walls, retailing a bathroom and other things. Jesse provides outstanding customer service and quality of work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Gayle B.
07/2014
2.0
ceiling fans, handyman service
+ 0 more
I called them and it was really to work with, they never called me back. He is early, not really interested in doing call jobs, does not return phone calls.
Description of Work: .
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
$99
Response from WORKS by Jesse DeBenedictis
We regret that this happened. We try to be responsive to each person who calls. If we didn't call back, it was an accident.
Cheryl S.
06/2014
4.0
house painters, interior painters, contractors
+ 1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan C.
05/2014
3.0
handyman service, contractors
+ 0 more
He emailed me and let me know that his company is no longer running this Big Deal. He said Angie's List must have made a mistake. I was disappointed.
Description of Work: I purchased a Big Deal for $99 for two hours of handyman service.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
1.0
Yes, I recommend this pro
$99
Mark M.
05/2014
5.0
replacement windows
+ -1 more
I truly liked his responsiveness and attitude. He’s always available and came over promptly. They were good guys.
Description of Work: I use Works By Jesse Debenedictis for windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Richard C.
03/2014
4.0
doors, contractors
+ 0 more
Did only the original job. Was told about problem removing dead bold lock on same door but did not attempt to correct the problem. Said he would but did not. Left after only one hour on the job. I dont feel I got my money's worth
Description of Work: replaced strker plate for lockset
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Patty T.
02/2014
5.0
interior painters
+ -1 more
Mark arrived on time, was very professional, and got right to work. He respectually removed his shoes upon entering the house which I very much appreciated. He painted a bedroom with two coats and was finished and gone in under three hours. He was fast and extremely efficient. The walls look great. I am very happy with the work and the responsiveness of Works by Jesse Debenedictis and would highly recommend them.
Description of Work: One room of interior painting - Big Deal for $99.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rebecca S.
02/2014
5.0
drywall, interior painters, contractors
+ 1 more
Jesse called me in the evening on the same day I emailed him through Angie's List, I described the job to him and texted him photos of the holes (I didn't want to wait to get them filled, so I didn't have him come out to the house to give me a quote, so instead he gave a tentative quote after seeing my photos--turned out the quote was completely accurate once the job was done). Mark came to my house the following morning, assessed the job, and began patching the holes (this included adding additional wood inside the wall, as well as the stuff to fill it (I don't know the names for all these things, but I was looking over his shoulder much of the time because I was curious), plus mesh. Then he let it dry and sanded (and vacuumed). Then he matched paint colors and came back a few days later (there was a weekend in between) to paint. He was meticulous about the painting--every surface ended up perfectly smooth and, frankly, had I not known the holes had been cut out of the walls, I never would have believed they were ever there. I've hired other painters before--to paint the rooms of my house and apartments I've lived in, but these two little jobs were by far the smoothest patch and paint jobs I've ever seen, and I'm not surprised, because Mark really seemed to care about doing an excellent job, and it shows. He was also polite, friendly, and informative when I'd ask a zillion questions about what he was doing. He also carefully covered areas I wanted protected from dust while he sanded and at the end of the job, he vacuumed everything up. He also put a medicine cabinet back on to the wall for me. Jesse was also very friendly and helpful on the phone and via text, which I really appreciate. Hiring people to help me take care of my house is one of my least favorite things to do, but these guys made it a pleasure. Plus, the work is EXCELLENT. They charge hourly plus materials--which some people say ends up being more expensive. But I have to say, having the work done thoroughly and well by guys who actually care about doing excellent work makes it worth the price for me. I'm really happy with the patching and painting job and I will definitely be hiring them again. Jesse also followed up after the job was done to see how it went--which was much appreciated too!
Description of Work: Patched and painted a 1 foot hole in the kitchen wall and a 3 foot hole in a bathroom wall (holes plumbers cut out to fix a pipe).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Elizabeth J.
01/2014
5.0
remodeling, interior painters, home remodeling, plumbing, basement remodeling
+ 3 more
Jesse is great and his staff is great. Very professional and excellent work.
Description of Work: Two different projects – one to repair leaking stall shower, and one to finish basement into “man cave”.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Oliver K.
01/2014
5.0
remodeling, contractors
+ 0 more
They gave an estimate and we chose not to go with them as the estimate was on the high side. We were able to get the work done for about $12,000.00. The people that came out were nice to work with.
Description of Work: They gave an estimate for an office renovation project. They were going to add a workspace to put computers on. They were going to add built in desks and shelves at a physical therapy office.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Sharon S.
12/2013
5.0
remodeling, home remodeling, contractors
+ 1 more
A late start, but turned out beautiful. Jesse is a lovely man with so-so time management skills. However, he would come and make sure the job got done. Liked all but one of his subs. Overall a quality job.
Description of Work: Upstairs full bathroom remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$20,000
Mike K.
12/2013
5.0
gutter repair, contractors
+ 0 more
Jesse and his crew did excellent work and were very professional. They kept me up to date during the job. Took approximately 2 days and they did an great job. Total price came in under original quote. I'll definitely use them in the future.
Description of Work: Repaired and replaced wooden gutters and downspouts.
Jesse was responsive and knowledgeable from the get go. He quickly got back to me to schedule a free estimate. During the estimate we discussed the scope of the work. Jesse did a good job of letting me know what to expect while sharing options to help keep cost's down. The work was completed on time and on budget. Everything looked great. Given my experience, I highly recommend the provider. I will definitely be hiring him again in the future .
Description of Work: Jesse patched a wall and ceiling where an old air handler and ductwork had been removed. The work involved the installation and plastering of a new ceiling, the installation of a separate drop ceiling and several wall repairs.
The work on this job was technically excellent. Everything was done well and efficiently. My rooms now look beautiful (and my pipes don't leak!). If you read Jesse's website you will see that he is very client-oriented. He promises to leave the site clean every day, which he did. They covered all of the furniture with plastic and put up plastic "walls" to control the spread of plaster dust. When they were finished with the entire job, they cleaned up so well that there was hardly any plaster dust around. A truly exceptional job! On his website he promises to be in touch with clients every day, and communication with him was very easy. He responded to emails within just a few hours and was always very informative about what he would be doing, and when. Jesse is very personable and interested in understanding your goals for the job. He and his crew understand that they are working in your house, not just some construction site somewhere. They are very considerate of your concerns . Altogether, I couldn't imagine a better experience and I plan to use Jesse's company in the future, without hesitation.
Description of Work: Because of water leaks in the pipes, the second floor bathroom in my small house in Gloucester had to be re-piped. This involved pulling down the ceiling of the room below the bathroom and punching large holes in two bathroom walls, so that my plumber had access to the pipes. After the plumbing work was done, Jesse and his crew put up and painted a new ceiling, repainted the entire room, and plastered and painted the walls they had punched holes in. They then moved the furniture back into the room from which it had been taken before the job began.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Deborah B.
11/2013
4.0
remodeling
+ -1 more
I did not use him because he was higher than the others. I thought that he was a really nice guy and good at getting back to me with the quote.
Description of Work: Works By Jesse Debenedictis gave me some quotes.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Noreen B.
01/2013
5.0
deck cleaning, house painters, contractors
+ 1 more
WORKS showed up as scheduled and started our project on time. Overall the project went very smoothly, however we encountered much more rot damage than anticipated. I would say about 80% of the clapboards on the right side of the house had to be replaced. Jesse was great at keeping us informed during the process and the team worked together to provide us with an end result that we are extremely happy with. If you are looking for a high quality job, I would strongly recommend Jesse Debenedictis. You will find his team to be extremely hard working, very conscientious and polite. Just a pleasure to work with.
Description of Work: Wash, prep and paint house, deck and screen room. My home is a center entrance colonial with a two car attached garage, large front porch and a screened room on the back of the house. Replaced old shutters with new ones, repaired rot on entire house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000
Gni G.
09/2011
5.0
air duct cleaning, ceiling fans, ceramic tile, chimney caps, closet systems, countertops, deck cleaning, decks, doors, house painters, remodeling, handyman service, heating & air conditioning/hvac, interior painters, home remodeling, mailbox repair, picture framing, roofing, screen repair, siding, skylights, contractors, wallpaper removal, wallpaper, replacement windows
+ 23 more
Jesse and his crew are punctual, provide detailed written estimates, and clear bills. The work has consistently been of excellent quality. If we have ever been dissatisfied with a result, which is rare, he will always return and bring up to our expectations. The crew will work overtime if needed to finish by an agreed upon deadline. He is usually on site at jobs, so does not always answer his cell phone or e-mail immediately, but will always get back to you. Sometimes you have to translate what he says from contractor-speak into English, but it's not a problem. You will find general contractors who offer services at lower prices. However, we would be very surprised if you found anyone to do a better job and as close to your initial vision as is practical, as Jesse. We recommend him highly and without hesitation.
Description of Work: We have used Works by Jesse Debenedictis for MANY contracting jobs around our house over a period of 5 years. This included: utility sink installation, bathroom and kitchen renovations (including counters, sinks, ceramic and glass tiling, stove install, range hood install and ducting, light fixture install, cabinet refinishing, plumbing), wallpaper removal, interior painting, exterior screen repair, closet shelving upgrades, custom shelving installations, A/C install with new ducts, chimney capping and sealing, interior hearth restoration, exterior window repairs, exterior masonry repairs, mailbox installation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Unfinished Carpentry,
General Remodeling,
Interior Painting,
Kitchen and Bath Remodeling,
Handyman Services,
Exterior Painting,
Doors,
Finished Carpentry and Woodworking,
Deck Maintenance,
Plaster,
Gutters,
Ceiling Fans
FAQ
WORKS by Jesse DeBenedictis is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
WORKS by Jesse DeBenedictis accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, WORKS by Jesse DeBenedictis offers free project estimates.
No, WORKS by Jesse DeBenedictis does not offer eco-friendly accreditations.
No, WORKS by Jesse DeBenedictis does not offer a senior discount.
No, WORKS by Jesse DeBenedictis does not offer emergency services.
No, WORKS by Jesse DeBenedictis does not offer warranties.
WORKS by Jesse DeBenedictis offers the following services: General Contractor, Additions, Remodeling, Kitchens, Bathrooms, Finish Carpentry, Decks, Interior & Exterior Painting, Venetian Plastering, Specialty Painting, Custom Cabinetry, Built-Ins, Basement Renovations, Attic Renovations, Garage Additions, New Construction
Handyman, Roof Repair, Emergency Services, Small Repair Work