REYNOLDS SEAMLESS GUTTER INC

4 men showed up unannounced. One chain smoked, the others were polite but I paid for the downspouts to be flushed and was told that they cleaned them out. All are +6 feet long so I find it hard to believe they cleaned them out when the hose was in the garage and the water not touched. It wasn't until I brought out the hose and asked them a second time to look at a clogged downspout that they actually pulled it apart and cleaned it out. The other two downspouts were untouched. I sure hope the other two aren't clogged. This was my second time using them and I'm going elsewhere in the spring.

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A truly terrible experience for such an easy service. The workmen knocked out some of the spikes out along the gutter. We requested that they come back just to put them back into place before we paid them. The person who I spoke with on the phone who I assume was the owner was extremely rude to me, he indicated that it must be because of the age of the gutters but grudgingly agreed to come out after telling me that there was no way I should call him in the winter and ask him to do the same thing...the work was literally competed an hour before I spoke to the owner, I'm not sure how he could assume it was anything but his team. The spikes were there before his team cleaned the gutters and not there after. I'm not sure what the issue was. It would have taken him 3 minutes to fix what they did. A workman showed up the morning after I complained to fix the spikes but he refused. He indicated that they didn't do it...they didn't even check for the spikes in the gutter. The owner showed up after and accused us of just not wanting to pay. And still didn't fix what they did. I've put a check in the mail to him. I don't want him back on my property or anywhere near it. Do yourself a favor and stay far away from this unprofessional firm.

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I received a quote for $350 which took into account the $99 I paid for this coupon, and was told that the $99 would cover the haul-away cost of the old material. The service was prompt, and the gutters look good now. I am jut disappointed in my expectation that buying the Angie's List coupon would have covered all the cost of this work.

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They came out and told me it would be $400 because I needed a different type of gutter that wasn't covered under the deal. I feel this was bait and switch and am getting my money refunded.

I decided not to do it at this time

There is to much contact/scheduling and pricing confusion.

The provider came out, did some measurements, and said he would provide me with a proposal. Upon receiving the above quote for new gutters, crediting me with the $99 I had paid for the Big Deal. Upon receipt of this, I sent the provider an email indicating that this was not what I expected, which was the $400 worth of repair or replacement of my gutter. The provider has never responded, leaving me to contact Angies List for a refund.

They arrived as scheduled and performed all the work we'd requested. One portion of the new gutter did detach within a month, but calling resulting in a prompt and courteous repair of the new work. We've had to do a lot of work on our new property, and these were people who responded promptly and got our business based upon a good recommendation from another service provider and the ability to respond quickly to our request. We are satisfied with their work.

Overall I was very satisfied with their work. They arrived early in the AM, worked efficiently and cleaned up when finished. It was the least expensive estimate of the three that I had solicited. The final cost was the same as the estimate. One thing that I was not happy with was when I initially called, they said that they would be able to install the gutters within 3 weeks. It took them 5 weeks before they were able to come out to the home.

They did everything they said they would do, I have no complaints with them. They cleaned up after themselves and stuck to budget.

I HAD A VERY GOOD EXPERIENCE WITH THIS COMPANY. I HAD ONE ISSUE WITH THE PLACEMENT OF A DOWNSPOUT THAT WAS NOT AS I HAD SPECIFIED AND THEY RETURNED, WITHOUT ISSUE, AND GLADLY CORRECTED IT WITHOUT CHARGE. QUALITY OF THEIR INSTALLATION FAR BETTER THAN WHAT WAS ON THE HOUSE PREVIOUSLY.