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Jackie's Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Window Treatments

About us

Commercial & Residential House Cleaning & Janitorial Services and Windows Cleaning.

Business highlights

29 years of trusted experience

Services we offer

Commercial & Residential House Cleaning & Janitorial Services and Windows Cleaning.

Services we don't offer

Ask for Details!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 34 reviews

chip S.
07/2018
5.0
house cleaning
  + -1 more
excellent..Jackie and her team are conscientious and professional
Description of Work: periodic house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Marianne B.
07/2018
5.0
house cleaning
  + -1 more
I have used Jackie for over two years, since I first got her name off of Angie’s list! Her girls are extremely good at what they do. They are honest, hard-working, and she stands behind them hundred%. They work very hard to meet my needs. Jackie is very flexible with scheduling, and I trust her and her service 100%.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John N.
02/2018
1.0
house cleaning
  + -1 more
Last cleaning forgot to clean toilet, floors, baseboards and dust. Did very light cleaning only if that
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Jackie's Cleaning Services
Sorry about that ! Wasn’t enough time with the frame you gave us! The house needed much more !

Marianne B.
08/2017
5.0
window treatments, floor cleaning
  + 0 more
Everything went well. I highly recommend this cleaning service.
Description of Work: The two Women just cleaned my house. They were very professional and extremely pleasant. They went above and beyond my expectations. I am looking forward to having them come back again. Marianne Bottary Peabody, Ma.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mark H.
02/2017
5.0
house cleaning, floor cleaning
  + 0 more
Jackie and her team did a fantastic job! They were right on time and extremely thorough. Every nook and cranny of our house is clean.
Description of Work: Deep cleaning of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne B.
08/2016
5.0
house cleaning
  + -1 more
She and her team are polite and professional!
Description of Work: Full heavy cleaning, and weekly cleaning is above average.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tiffany M.
06/2016
5.0
house cleaning
  + -1 more
Two very nice women came to my house and cleaned for at least 5 hours. I have a 4 floor 2200 sq feet home including 2.5 bathrooms. They did a complete deep clean including the inside of my stove. Jackie's husband came a little later and cleaned my windows inside and outside. They did a fabulous job. Very friendly and hardworking. Jackie was always available when I called her with any questions. I would definitely hire them again.
Description of Work: Deep clean Housecleaning and Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Marianne B.
06/2016
5.0
house cleaning
  + -1 more
It was 3 women for 4 hours and deep cleaned the house. They did not have time to "shine" floors or clean freezer but they did a fantastic job.
Description of Work: Clean house to get ready for open house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Barbara S.
05/2016
5.0
house cleaning
  + -1 more
Friendly, professional and hard working!
Description of Work: We are moving into a new house that just had the floors redone. It was a dust disaster. Jackie's crew came in and got the house spic and span for our move in date. They were awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Kelly D.
10/2015
5.0
house cleaning
  + -1 more
I'm thrilled with Jackie's services. She came to the house to review what was needed and was able to give me a good estimate on what it would cost to do a deep cleaning. Despite having major family issues, she organized the cleaning and her women did a phenomenal job. I have a large house and two very large dogs, so there was a great deal of cleaning to do. I was so happy with their work that I've hired Jackie's services on a bi-weekly basis. They've done one of those cleanings to date and I'm still thrilled with their work.
Description of Work: House cleaning, deep cleaning and now regular cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K.
11/2014
5.0
house cleaning
  + -1 more
Jackie took my initial call right away. I explained that my previous cleaners of 10 years have disappeared, nowhere to be found by their clients, just vanished. I needed a reliable, professional cleaning service to monthly clean my Dad's home. The reviews on Angie's List were complimentary about Jackie and her company, so I called her. She came two days later for a consult with me. I explained the particulars that I needed plus some special requests. Then we scheduled a cleaning. I wish I had found her years ago! The two ladies she designated to clean were very organized and did a number of extra touches that my other cleaners didn't do such as tops of window frames, baseboards, really reaching under a big California king bed for dust bunnies. Only small problem was the lack of English speakers. One lady did speak a bit of English and we were able to communicate most things. I've scheduled the next cleaning. If things continue to go this well, I will be a long time client. Jackie is a hard worker and runs a good cleaning business. I definitely recommend her!!!
Description of Work: Cleaned my Dad's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Louise B.
07/2014
5.0
house cleaning
  + -1 more
They're prompt, reliable and thorough.
Description of Work: I use Jackie's Cleaning for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Paul S.
06/2014
5.0
house cleaning
  + -1 more
Jackie responded to my Angie's list inquiry within the hour and while we are still waiting for replies from the other cleaning services on Angie's list in the area. Jackie visited the house and estimated four hours would be needed. She is very personable. She actually moved a regular customer's cleaning to Saturday so they could accommodate my schedule today. They showed up on time and Jackie was there as well to give direction to her team. Their work was spotless and thorough. They actually were a bit over the 4 hours but Jackie said she would stay with that 4 hour agreement but wanted to get the job done so they spent an extra 15 minutes on the job. That impressed me. Customer focused service will keep me coming back. Thanks Jackie.
Description of Work: Cleaned our 2400 SQFT house on short notice so we can prep for an open house this weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Martha S.
05/2014
5.0
house cleaning
  + -1 more
It went really well. Jackie is a pleasure to deal with, text or phone. Her prices are very reasonable. I needed a really thorough cleaning so the apartment would look gleaming for the new tenant and she delivered. I requested windows be done as well. I wasn't there to meet her, I left the key and went over later to see the results. I was very pleased. The place was spotless, the windows spotless too. Everything from refrigerator to oven to bathroom was done with care. The place felt really wonderful. I would have moved in myself. I will use Jackie anytime.
Description of Work: Jackie and her crew did a "deep" cleaning of an apartment vacated by one tenant, before the next tenant moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jette M.
02/2014
5.0
house cleaning
  + -1 more
I find them a bit expensive, but they are very pleasant and eager to please. Also, one of them understand and speak a little English, which is a plus these days.
Description of Work: General house cleaning. Did kitchen, 2 bathrooms plus powder-room. Vacuumed and dusted first and second floor. 2 ladies for 2 hours.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Pamela C.
01/2014
5.0
house cleaning
  + -1 more
They always arrive exactly on schedule, do very thorough work, and are pleasant when working. They also charge a very competitive price.
Description of Work: They clean my 3-bedroom house on a bi-weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mark A.
08/2013
5.0
house cleaning
  + -1 more
The best cleaning service I have ever had. Nice people. Hard workers. VERY honest. I would highly recomend to all.
Description of Work: Cleans house on bi weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marnie G.
08/2013
3.0
house cleaning
  + -1 more
Jackie came with her 2 person crew to introduce herself and get everything going but then left to do another job. I thought it was a good touch by her coming herself since I was a new customer. However, considering this was supposed to be a "deep" cleaning and cost so much I was disappointed with the results. I was present as they were cleaning and I'm glad I was as I had to follow behind and ask them to do or re-do certain things. I don't like to do that but this was the best chance to get everything clean since it was empty. They cleaned the inside of most cabinets and cleaned on top of the cabinets which was good but they did a terrible job with the cabinet handles. They were clearly still sticky and I had to do those myself after they left. I actually found myself spending another 90 min cleaning after they were done cleaning. The glass shelves in the china cabinet were left filmy & streaky. I saw she did them but it's like she wiped w/ a rag and then just didn't look to see if it was clean. There was a shelf in the closet that was very sticky/tacky and I had to ask 3 times for them to re-do it until it was finally clean. They were fine about doing it but I didn't think I should have to ask. There were a couple of other similar things like this that I've since forgotten & as I said above, I had to spend 90 min cleaning after they left.. Jackie also said she'd call to follow up and I never heard from her. I was told by one of the ladies that it was her birthday so I didn't expect a call that evening but it's been about a week and a half and I still haven't heard. The ladies who came were very nice but one spoke very, very little English and the other was better but still had some difficulty understanding. Then the one had to talk to the other in Portuguese so of course I had no idea what she was saying. I feel awkward saying that but it did make it more challenging. Overall, while they were nice women, it was expensive & I didn't feel like I got my money's worth. Jackie also knew I found her through Angie's list but I did not receive an AL discount. Other contractors I worked with for my move all offered the discount without me having to specifically ask.
Description of Work: Cleaned my empty condo prior to my moving in.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$180

Response from Jackie's Cleaning Services
Hi dear [member name removed]! I am so sorry about all that! And i am happy to let you know' that, one of the girls who was there, it's no longer working with us! And i would like to offer you a FREE CLEANING Service for the same time you paid us. Please contact me at soon its possible and i will be more than happy to provide the best service that we have been offering to all of our clients; as you can see our rates. Thank you for the opportunity and for your review! May God bless you. Ps.: I did left you a voice mail, but didn't heard back from you.

Scott M.
07/2013
5.0
house cleaning
  + -1 more
They did an excellent job. It was very easy to reach them. They worked with me to find a day/time that could work for me. The service was terrific - our place looked amazing when they left. They were even careful with our cat who is a true escape artist! We will continue to use them each month.
Description of Work: They cleaned out 3 bedroom townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Steven B.
07/2013
5.0
house cleaning
  + -1 more
So far it's good. We like their service, they seem to be diligent, but they are not good at getting back to you.
Description of Work: We use 'Jackie's Cleaning Services'.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$130

Glimmerwave L.
06/2013
5.0
house cleaning
  + -1 more
I interviewed three cleaners to clean our vacation rental property. Jackie was very professional and her estimate was competitive. I had a difficult time deciding who to hire because two of the three cleaners made such a good impression and had A reviews on Angie's List. Ultimately, I chose another cleaner because the estimate was more detailed. However, I would definitely hire Jackie with no hesitation.
Description of Work: Estimate for cleaning a large vacation rental property.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Barbara A.
06/2013
5.0
floor cleaning, house cleaning
  + 0 more
Jackie is very flexible, responsive, reliable, and committed to providing excellent customer service. Jackie is very easy to work with; I really appreciate her attention to detail as well as the range and customization of her cleaning services. My house is always sparkling after her team finishes its work. Jackie's friendly team is extremely good at what they do - very thorough and diligent house cleaners. I enthusiastically recommend Jackie's Cleaning Service to anyone seeking one-time or regular cleanings.
Description of Work: I use Jackie's Cleaning Service every two weeks to clean our house. Vacuuming, dusting, washing floors, scrubbing the tub and sinks, changing sheets and making beds - a full range of housecleaning services. I have also hired her to do special one-time cleaning projects (e.g., inside/outside window cleaning).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

julia L.
05/2013
5.0
house cleaning
  + -1 more
Very well, would recommend and use again.
Description of Work: Punctual, very efficient, and excellent quality work used for a post construction cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michelle H.
02/2013
5.0
house cleaning
  + -1 more
The ladies came at the appointed time, they cleaned our house and then left. Quick and efficient.
Description of Work: This cleaning service was sent to me under "Cleaning for a Reason" - donated cleaning services for women undergoing chemotherapy. They came on time, were quick and efficient and did a good job. I'll have them back for 3 more sessions. I really appreciate this service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara A.
07/2012
5.0
house cleaning
  + -1 more
She is flexible in terms of timing, very diligent, very pleasant to work with and the team is always good at what they do. Jackie has been very easy to work with. I really enjoy her services and would recommend her to anyone.
Description of Work: I use Jackies Cleaning Service every two weeks and have used her for ten years for full housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95
    • 1(current)
    • 2

Contact information

P.O. Box 620, Beverly, MA 01915


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Treatments

FAQ

Jackie's Cleaning Services is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Jackie's Cleaning Services accepts the following forms of payment: Check
Yes, Jackie's Cleaning Services offers free project estimates.
No, Jackie's Cleaning Services does not offer eco-friendly accreditations.
No, Jackie's Cleaning Services does not offer a senior discount.
No, Jackie's Cleaning Services does not offer emergency services.
Yes, Jackie's Cleaning Services offers warranties.
Jackie's Cleaning Services offers the following services: Commercial & Residential House Cleaning & Janitorial Services and Windows Cleaning.
Ask for Details!

Contact information

P.O. Box 620, Beverly, MA 01915


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM