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Coastal Windows & Exteriors

Windows, Roofing, Doors,

About us

Coastal Windows & Exteriors is a woman owned family run business out of Beverly, Massachusetts. As a former teacher of the deaf, the owner, Stephanie Vanderbilt, brings a unique perspective and approach that creates an educational and supportive atmosphere which customers are not likely to find elsewhere. As a business operated by a husband and wife team, Coastal Windows & Exteriors has an exceptional commitment to making the process of home remodeling extraordinary. All of our windows, roofing, siding, and doors have a transferable lifetime warranty backed by licensed and bonded installation. We are an Elite James Hardie partner and GAF Master Elite Contractor, offering the highest level of service; the "best of the best" education and factory trained installation to New England homeowners. Our absolute commitment to customer service is shown through our awards which include but are not limited to, Qualified Remodeler's Top Customer Satisfaction Leader, focusing on excellence in customer service and expertise, generating perfect records of achieving satisfied customers year after year. We have also been listed as New England's only Remodeling Magazine's Big 50 Company that won in excellence in customer service and leadership goals. As well as received the GAF Presidents Award due to our outstanding service, performance, & reliability. Coastal Windows & Exteriors is a top 100 US home improvement company servicing homeowners in the New England area and continues to make homeowners happy with three simple rules for running our business; hire great people, choose the best products, and when there's a problem, make it right!

Business highlights

14 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Window installation, roofing, siding, doors, & gutters.

Services we don't offer

Ask for Details for monthly promos or check special Angie Ads & Deals!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
16%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 196 reviews

Kenneth S.
05/2017
5.0
roofing, deck cleaning
  + 0 more
I left for work in the morning, and when I got home I had a brand new roof. Coastal Windows and Exteriors went through the whole process including pictures of the work done. Coastal Windows and Exteriors made the entire process so easy and worry free.
Description of Work: Coastal Windows + Exteriors removed all the old shingles, and replaced some broken decking boards. They then put down water and ice shield on the edges, left out, and covered the deck with Deck Armor Shield. Then they cut in a vent and shingled with GAF lifetime shingles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,400

Craig H.
04/2017
5.0
roofing
  + -1 more
The crew arrived on time in the morning. they were friendly and professional. the job was done with care. New roof put on in one day. Upon completion of the job our yard was cleaned from any debris. New roof looks great!
Description of Work: Installation of a new roof; old rood shingles removed and new roof put on house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Sandra K.
04/2017
5.0
replacement windows
  + -1 more
We couldn't be happier. See above review.
Description of Work: Last year we replaced the patio slider in our bedroom. We used Coastal Windows at that time. When the work was done we knew that we would replace our other patio door in the living room. The quality of the product is outstanding. Michael, again, was meticulous with every step that needed to be done. His helper was learning from a master installer. When the work was completed, I couldn't wait to write another stellar review. Thank you Coastal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg M.
03/2017
5.0
siding
  + -1 more
Just hired this company to do the siding on our house after reading great reviews on Angie's list. . Ernie called me right away when I first contacted the company, and Brian came out shortly thereafter. He was punctual, professional, friendly, and not pushy, which we really appreciate. We look forward to seeing the end result of this investment!
Description of Work: remove and replace vinyl siding on the entire house.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty T.
03/2017
4.0
replacement windows
  + -1 more
They did a great job replacing the windows and again when I had an issue with a window they replaced it without a problem (took a little while to get the right one ordered). They were fast and very professional and neat. I think they were a little expensive but I really have nothing to compare it too because I didn't have the opportunity to get other estimates.
Description of Work: Windows replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon G.
03/2017
5.0
replacement windows
  + -1 more
Went very well. They were very professional.
Description of Work: Installed a bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Seyi A.
02/2017
5.0
roofing
  + -1 more
It went really well. They worked with us. There was a little minor hiccup in the beginning, but they worked with us, I kind of just put that more towards the timing as far as things going on around the holidays and people were so busy. Besides that, they came out and they did a good job from what I can see. I?ll give them a good report. I always like to leave room for improvement, nobody?s perfect. I would give them an ?A-?, I like to motivate as well. I think they did a pretty good job, they could always be better though. They were on time. Pretty much everything we covered, everything I gave a grade for, it all factored into the grade. The job, as far as communicating with me, what was going on, at what time. They even sent some pictures to my phone. So, they kept me abreast through the situation. As far as the price, who wouldn?t want a lower price, but I think it was reasonable. I definitely do, especially for the work done compared to our previous work we had done, where we actually paid more and got shi**ier work. Excuse my language! The fact that they back it up with a warranty, it all factored into my ?A? for them. I think overall the price goes with the work, and the professionalism that they provided.
Description of Work: Roofing project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,350

Timothy S.
02/2017
5.0
replacement windows
  + -1 more
The sales process was like taking a class in window technology. We felt very reassured that we were making the right choice for our house and that the price was right for the quality. The only issue we had was scheduling the install (twice delayed, once unavoidable) which made the process slightly more difficult but even then their back office was communicative throughout and made a concerted effort to get it right following the mix-up. The install took less than a full day (for 6 windows) and the technicians were spotlessly clean and did a great job. We are super happy with our new windows: after living on a busy street in the city for 7 years, the peace and quiet these windows provide has made an enormous difference in our home. Very happy with the product and service provided and rest assured with the lifetime guarantee that we will remain satisfied.
Description of Work: Window and frame replacement on 4th floor walk-up in South End/Roxbury, Boston

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ichiko K.
02/2017
5.0
gutter repair, siding, replacement windows, woodworking
  + 2 more
I am in a process of installing new windows and getting the siding done. Everyone I had talked to from this company have been extremely informative, professional, friendly and pleasure to work with. My profession is in a design field, so detail and precision are very important. They patiently listened and accommodated to my wishes. I feel very well taken care of by the people who work for this company. I was looking for the quality and durability of work and product, and Coastal is giving me exactly that and more. That said, I will follow up with another review once the work is done. It is an added benefit to use a local business which workers are familiar with the characteristics of this region's architectural history and impact of its climate. I feel blessed to have them on my side. ... And now the work is done, here's the result! This past two days have been life changing for me with three new windows and spectacular views that were hidden behind the walls. Mark, Keith and the crew were working non-stop for two long days to get the work done. They were very good at communicating everything they were going to do and doing, worked efficiently with precision. The ladder going up 30 ft+ to the attic was carefully and safely placed and had someone looking out for falling debris so no one got hurt. They also cleaned up spotlessly before they left. I am very happy with my windows. Working with Coastal was a real fun experience. As a single woman, I worry about getting taken advantage of with high prices and low quality work, but talking to Christian from Coastal made me feel secure because he went through every detail and process and had answers for all the little questions I had. Also having the guarantee from a well-established company gave me an additional comfort. Thank you everyone at Coastal. I will enjoy my new windows for the rest of my life.
Description of Work: 1 replacement bathroom window, 2 new windows on 4th floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Kathleen A.
02/2017
5.0
siding, replacement windows
  + 0 more
I felt very comfortable with my sales rep Brian and what he expressed as far as Coastal taking care of me and my house. They just finished both projects and my house looks great. I highly recommend Coastal Windows & Exteriors and will refer my friends and family.
Description of Work: New siding and a few new windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Paula S.
01/2017
5.0
replacement windows
  + -1 more
Great! On time & very nicely put in-dramatic difference in the kitchen w/ the new window & we'll appreciate the warmth that will result from new windows in DR-the old ones were "shrank" and very drafty. Dave & Joe were cleaned everything up prior to leaving would definitely recommend Coastal Windows.
Description of Work: We needed three new windows, installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,904

Christie R.
01/2017
5.0
replacement windows
  + -1 more
Excellent-communication regarding the project was amazing and everyone was friendly and professional.
Description of Work: Replaced picture window with bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Sal D.
01/2017
4.0
replacement windows
  + -1 more
The installers were on time, and professional. The windows look good but my blinds were not reinstalled property despite my requests.
Description of Work: Window replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Athena M.
12/2016
5.0
roofing, replacement windows
  + 0 more
Better than expected. Excellent workmanship.
Description of Work: Windows and roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Athena M.
12/2016
5.0
roofing, replacement windows
  + 0 more
The office called several times to see how it was going. Both times were a wonderful experience for a homeowner. On time and hard working. John the windows installer made sure to have us inspect his work and explain how to operate the revers able windows for cleaning. Great personality.
Description of Work: 2 new windows in the attic & a new roof on the back of our house & garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Steve S.
12/2016
5.0
doors
  + -1 more
John was right on time. He had to do a lot of cutting & sawing to make the hole for the new door. He did special metal work to go around the edge. My wife loves the new door. That's what counts!
Description of Work: Installed front entry door.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,113

11/2016
5.0
replacement windows, doors
  + 0 more
They were great. very professional, clean & neat, courteous, product is great.
Description of Work: Replaced several windows including picture window & storm door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Linda D.
11/2016
5.0
siding, replacement windows, doors
  + 1 more
Excellent support from beginning to end. All the teams were professional ( windows, siding and doors). I can definitely tell the difference in how quite my home is since i live on a busy street. The windows, doors and siding turned out exactly the way i wanted. My Neighbors and other people from the community stop and tell me daily how great the home looks, i think that says it all. I anticipate heat savings this year once this cold weather rolls in.
Description of Work: All of the windows, doors and siding on the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Lori M.
11/2016
5.0
replacement windows
  + -1 more
The window installation team showed up early-a plus for me and they were friendly and professional. They completed the job in less than the quoted time and cleaned up after themselves and made sure. I was satisfied before they left.
Description of Work: All new windows-17 of them in 112 year old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

debbie B.
10/2016
5.0
replacement windows
  + -1 more
The company came when they said they would excellent work cleaned up when done, would use them again.
Description of Work: Replace a bay window. Replace a picture window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sumirko O.
09/2016
5.0
replacement windows
  + -1 more
Phenomenal, from Chad, on salesman, to the professional/efficient/prompt installers (3 individuals, one lead named Joe & 2 others).
Description of Work: 30 yo windows on 2nd floor of home replaced w/ elements triple hung krypton gas filled x 13 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Keleigh Q.
09/2016
5.0
replacement windows
  + -1 more
Awesome! Everything was easy and the windows look great. Very nice people to deal with.
Description of Work: 4 new windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Patricia A.
09/2016
5.0
doors
  + -1 more
Excellent service. Deb and the whole team were professional, courteous and extremely competent. Everything is perfect.
Description of Work: Installed four new doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

DOUGLAS K.
09/2016
5.0
replacement windows
  + -1 more
Very good service from sales estimate to installation. On time, efficient, good clean-up. Like the lifetime warranty.
Description of Work: Nine replacement windows in my condominium.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Patty K.
09/2016
5.0
roofing
  + -1 more
Crew arrived on time, got right to work, were courteous, and finished in 1 day. Cleaned up & overall a great job.
Description of Work: New roof & skylight.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Contact information

236 Cabot Street, Beverly, MA 01915

http://www.mycoastalwindows.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
174725
Trade License Locale
MA
Trade License Authority
Massachusetts Consumer Affairs and Business Regulation - Home Improvement Contracting
Trade License Expiration
03/13/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Roofing,
Doors,
Siding

FAQ

Coastal Windows & Exteriors is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Coastal Windows & Exteriors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Coastal Windows & Exteriors offers free project estimates.
Yes, Coastal Windows & Exteriors offers eco-friendly accreditations.
No, Coastal Windows & Exteriors does not offer a senior discount.
No, Coastal Windows & Exteriors does not offer emergency services.
Yes, Coastal Windows & Exteriors offers warranties.
Coastal Windows & Exteriors offers the following services: Window installation, roofing, siding, doors, & gutters.
Ask for Details for monthly promos or check special Angie Ads & Deals!

Contact information

236 Cabot Street, Beverly, MA 01915

http://www.mycoastalwindows.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM