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BEST CHOICE CONSTRUCTION

1.5(
2
)

Gutters

Reviews

1.52 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%
Rating CategoryRating out of 5
quality
1.5
value
3.0
professionalism
1.5
responsiveness
1.5
punctuality
2.0
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Showing 1-2 of 2 reviews
Richard B.
06/2015
2.0
gutter repair
  + -1 more
After stripping the Shingles Tony went to the dump and left his "carpenters" to install the new shingles. This was at 11 AM. When I came home at 2 PM they had one row of shingles and about 5 feet of the next two rows started. As it turns out it's a good thing that is all they had done because they were not doing it the right way. They had snapped a line on the tar paper and were lining the TOP of the shingles to the line. This made the bottom of the shingles all uneven. Tony wasn't back yet so I had to teach his "carpenters" how to do it the right way. The shingles were not as strait as they should be but it was passable and they finished that day. Now the painter is here painting and he said he had to seal all the seams on the last 3 rows of shingles because the "carpenters" didn't put any tar paper under them !!! Needless to say I am not happy with that. All I can say is Tony needs to find another way to make a living or he needs to hire people who know what they are doing if he is going to leave them alone to do the work. Or he could just change the name of the company to Worst Choice Construction.
Description of Work: Striped and replace 3.5 sq, of cedar shingles
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,950
JERRY AND BEVERLY S.
12/2006
1.0
gutter repair
  + -1 more
THE OVERALL SERVICE, QUALITY AND RESPONSIVENESS AS WELL AS ANTHONY'S PROFESSIONALISM WAS COMPLETELY UNACCEPTABLE.
Description of Work: I HIRED THIS COMPANY ON 8/24/06 TO INSTALL NEW GUTTERS WITH GUTTER GUARDS. WE DECIDED TO DO OUR MAIN HOME WITH THE GUTTER GUARD ALL OF WHICH WERE GUARANTEED NOT TO CLOG. THE NEXT RAIN STORM THAT CAME THROUGH WE NOTICED THAT WATER WAS GOING OVER THE GUTTER GUARD AND OFF THE ROOF WHICH WILL CAUSE FREEZING ON MY STEPS AND WATER DAMAGE TO OUR HOME. AS WE HAVE A HANDICAPPED SON, THE REASON WE WANTED GUTTERS WAS TO KEEP THE STEPS FROM FREEZING IN ORDER TO KEEP HIM SAFE. I HAVE TRIED SEVERAL TIMES TO GET A HOLD OF ANTHONY OF BEST CHOICE BUT HE HAS BEEN UNRESPONSIVE TO MY CALLS AND EVEN HUNG UP ON ME ON ONE OCCASION!! THE GUTTERS AND GUARDS "DO NOT WORK". THE RESOLUTION I WANT IS TO HAVE HIM COME BACK AND FIX THEM SO THE WATER DOES NOT COME OVER THE GUTTERS AND FREEZE OUR STEPS OR HAVE HIM TAKE THEM DOWN AND GIVE US A FULL REFUND. I WOULD NOT RECOMMED BEST CHOICE CONSTRUCTION TO ANYONE.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$950
Response from BEST CHOICE CONSTRUCTION
It would be impossible for water to flow over the gutter. I assured both of them of this, as they said they understood. Again I am called. The member states he wants the leaf guard to be installed flatly against the fascia instead of under the roof and pitched properly. I told him, it would make the contract null/void as for a warrantying any debris getting through because where its flat, debris can build up and find its way through. Common sense. I offered to do so but it wasn't good enough. The bottom line is: The job was done professionally and 100%%. The members are wrong to say anything different. I've responded twice, stand by my work. Gutters, fascia, soffit, everything gets wet from the rain, and the rain will travel to the bottom of any object will do, thats gravity. Thats what I saw, nothing else. For them to say the gutters and guards do not work and I did not respond are complete lies. To this day, I've never, ever had a problem/complaint from a customer about my gutters nor my leafguard, never a call to Angie's List, the BBB, nor anywhere for any reason. I have 100's of references from work I've done. Any negative report printed about company/myself/anywhere anytime due to the untruths told by the members would be an unfairness to me and my company and negligent to be done. You are noted and abused if you have any other questions of further questions regarding this accusation to call me @ 978-973-5410.

    Contact information

    8 SOUTH, Beverly, MA 01915

    Licensing

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    Service Categories

    Gutters

    FAQ

    BEST CHOICE CONSTRUCTION is currently rated 1.5 overall out of 5.
    No, BEST CHOICE CONSTRUCTION does not offer free project estimates.
    No, BEST CHOICE CONSTRUCTION does not offer eco-friendly accreditations.
    No, BEST CHOICE CONSTRUCTION does not offer a senior discount.
    No, BEST CHOICE CONSTRUCTION does not offer emergency services.
    No, BEST CHOICE CONSTRUCTION does not offer warranties.

    Contact information

    8 SOUTH, Beverly, MA 01915