Additional DBAs - A C Castle Construction, AC Castle Construction Co Inc.
We know that you are looking for a professional, dependable roofing contractor and we are confident that we can meet all of your needs and expectations. Our customers are always our number one focus and concern. We try very hard to make sure that every single one of them are absolutely happy before we leave. With our long workmanship and lifetime warranties, you can feel safe that you have someone to call who will show up right away to fix any problems that may arise.
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Roofing & re-roofing. Gutters. Skylights. Ice and Snow removal.
Installation was quick and no mess was left. Some details that were discussed in the quote were not met in actuality (replacing aluminum siding where removed). Overall, the install went smoothly and we were mostly satisfied. We were newly 1st time home owners at the time. 9 years later and we discovered a leak in two of the roofs. The underlayment was saturated with water and there were signs that the flashing had not been installed properly to begin with. I called and after some discussion (and a lot of research on my part), we reached an agreement on the necessity for warranty repair. The crew came out and replaced the roofing on the two roofs. They did a much better job this time and additional securing of the vertical roofing material was installed, as it should have been during the original install. We are very happy with the repair.
Description of Work: Install rubber roofing on 4 flat roofs on the additions of our home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
THOMAS O.
02/2015
1.0
gutter repair, roofing, roof snow removal
 + 1 more
The gentleman on the phone at AC Castle quoted us $500 for half a house ($1000 for whole house) snow and ice dam removal. When the crew showed up a different guy said it was $300 a side (4 sides) and wouldn't budge and didn't know about the phone quote. So we paid the $600. When we called to complain we got the phone guy again and when I explained that they were giving us two different prices based on two different metrics (whole or half house vs. quarter of house) his response was that it was expensive to pay and insure his crew. Wrong answer. Bottom line is that these guys were quick to respond and showed up on time and did the job, which took them by the way only 25 minutes. But they come across as price gougers when two different people at the same company are giving two different quotes. They need to get their act together. We wouldn't work with them again.
Description of Work: Snow and ice removal from roof
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$600
Response from A.C. Castle Roofing
I really don't understand this person. Does he want to get up on a block of ice high in the sky? And hope he comes down alive? That's the minimum price for hazard pay.How much would he want to get payed for risking his life? A crew for 600?
Vernon Y.
10/2014
5.0
gutter repair, roofing
 + 0 more
unknown
Description of Work: Re-shingled roof on outbuilding. Very professional job from estimate to cleanup. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
gautam R.
09/2014
5.0
roofing
 + -1 more
He stands behind his roof warranty and was responsive to our needs.
Description of Work: Put in rain diverters on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Zachary R.
07/2014
5.0
gutter repair, roofing
 + 0 more
After checking out many reviews on the BBB and Angies List and knowing folks who have used A C Castle Roofing in the past I made the decision that I should myself use them for my new roof. Having just purchased this home I was concerned that I wanted the best and most reliable roof I could get. I called the owner, Brian about a quote that had been provided before I owned the home and made sure it was still accurate as it was over two months old, he explained to me it was and I sent the 1/3 down payment. Once the check was received it was literally 4 days until the roof was complete, Brian told me it would take his team only a day to complete, and he was correct. At 7:30AM right on the nose an army of roofers descended upon my house and moved patio furniture, put tarps down on the lawn and on all the landscaping, and moved items that may be damaged in the process. When I got home at 5PM it was like they were never there. Brand new roof, cleaned gutters and not a scrap of roof or nail to be found. They even hosed down the house and put everything back where it was before I left. The crew that came in the morning were extremely friendly and let me know what they would be doing, they assured me that they would do their very best to make sure none of the mature bushes and landscaping would be damaged, but of course they could not promise no damage due to the nature of falling debris. I must say, the price was great, the roof looks fantastic, and the professionalism and responsiveness was very good. Brian explained everything in detail for me and I am a very happy customer.
Description of Work: New Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,975
Stacy and David W.
07/2014
5.0
roofing
 + -1 more
We did not hire this company as we did not purchase the home, as it not only needed a new roof but other needed work which we were not prepared financially to take on and decided not to purchase thehome. However, my family will defintely consider hiring A.C. Castle Roofing and Construction Company in the future to do work on our current home or future home if and when we may need their services Regarding thei estimate, their price was not the highest estimate we received and it was also not the lowest estimate we received. . We feel their estimate was average, right on target. However, we felt that we were dealing with an above average company, from the moment we called them, to their quick response time and excellent customer service. This company stands out high above the other companies we called for estimates. Also, the warranty and roofing material included in this company's estimates included one of the best warranties out there and included the higher quality roofing materials..
Description of Work: My husband and I had put an offer on a house we wanted to purchase. We included a home inspection contingency with our offer. Our offer was accepted and home inspection scheduled. The home inspection revealed home needed a new roof some other needed repairs. It was important for us to get quotes from contractors on the cost to replace the roof along with the other work that was revealed in the home inspection that needed to be done immediately. We needed to get the work estimates as soon as possible in order to decide whether or not we could afford to go forward with the purchase of this home. We had difficulty finding companies that were available to price the job before our home inspection contingency deadline, many companies wanted to postpone pricing the job until a week after the 4th of July holiday, which was too late for the contingency deadline we had to meet. Some companies informed us that they don't even offer estimates until after the purchase goes through, regardless that current homeowners give future home owner permission for contractors to come to the property to price out the workoutlined in prepurchase home inspection. However, when we contacted A.C. Castle Roofing & Construction Company there were no excuses, no delays in getting them to price a new roof for this property. Not only were they able to meet our contingency deadline, but within 24 hours of contacting the company, the owner of the company drove the 25+ miles to the property we were hoping to buy, and look at the property's roof. Within 48 hours we had a written estimate which the owner hand delivered to my house along with dropping off samples of roofing materials that was available for us to select from. Unfortunately, when he stopped by my house , I was walking out my front door to take a family member to work whose carpooler didn't show up and felt bad I was not able to give the owner the courtesy of my time when he showed up to my house to deliver his estimate and samples. FYI, over the years I have heard of this company, t A.C. Castle Roofing & Construction Company from friends who used the company a few times over the last 15-20 years to do roof work or put new roofs on their properties. However, I had not needed their services until now. I also decided to I look up the company on Angie's List to check for customer feedback from Angie members. What I found, was the same feedback, excellent customer reviews regarding high customer satisfaction on the work this company does.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike C.
06/2014
5.0
roofing
 + -1 more
unknown
Description of Work: AC Castle stripped and roofed out house. They replaced older boards and removed all debris in a professional and timely manner. The 1st day on the job rain threatened to fall so they accommodated and pushed the job out a day to keep the house dry. The were careful to not disturb existing gardens and shrubbery around the house. I will recommend them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Angela M.
05/2014
4.0
roofing
 + -1 more
Overall, it was just fine.
Description of Work: AC Castle Roofing Corporation provided me a roofing service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Janet M.
12/2012
5.0
roofing
 + -1 more
VERY WELL.
Description of Work: WE WERE VERY PLEASED WITH THE WORK AND THE CREW WAS VERY PROFESSIONAL AND RELIABLE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Patti F.
11/2012
5.0
roofing
 + -1 more
They came right away before the weather turned and before it rained. It rained the day after the job was done and it did not leak...... :)
Description of Work: They did a rubber roof, which they needed to do before the weather got cooler.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Caroline E.
07/2012
3.0
roofing
 + -1 more
They say that they will do your roof in just a day, and they almost did. They sent an army of workers that finished about 98% of the work in a day and then for the next two weeks we had just a single guy come buy working away, being noisy and ladders and gear all over the place. Plus, there were NAILS ALL OVER THE DRIVEWAY!!!!! I actually had to replace 2 of my tires because nails got in them...so that's another couple of hundred dollars right there. Plus out gutter cleaning company told us later that some of the roof was already coming up at the edges and that was just a year later. Finally, another person in my building saw the owner of the company parking in a handicap stop to run in and do an errand at a store. Who does that?
Description of Work: Roof and soffits
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$9,000
Ronald F.
06/2012
5.0
roofing
 + -1 more
They provided the service at a good price and did exactly what they said they would do. They came on time and got it done in one day. They cleaned up, they went above what I was hoping for. They should definitely been in the conversation when considering using a roofer.
Description of Work: I used AC Castle Roofing about two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Pat M.
06/2012
5.0
roofing
 + -1 more
Outstanding firm to do business with. They were fast - always cleaned up each night. Their work was great - and when a freak winter storm hit and tore some shingles away....they were there same day I called to set up repair. Done within 48 hours. I cannot recommended them more! best price, best service!
Description of Work: Our roof had just crumbled, and by late October...we knew we had to get the job done before winter set in. Castle scrambled to make this happen for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Thomas H.
05/2012
5.0
roofing
 + -1 more
Description of Work: A.C.Castle Brian Leblanc- Owner Peabody, MA (978) 531-7022 I'm very pleased with the roofing job A.C.Castle did on my home. My home is approximately 2000 sq. ft. living space. I like the way Brian Leblanc did business. He measured the home and sat down and prepared a contract at the kitchen table. My requirements were listed and he filled in all other necessary details. I considered the price to be reasonable. He supervised the job, going over all the requirements with his crew and inspected the work when the job was completed. He communicated with me as to the schedule for completion, any delays due to weather and when materials and crew would arrive. This communications, in my opinion, is vital when working with any vender. The job was completed on schedule. It took three days to complete the job and one of the days work was cancelled due to rain. A.C. Castle's crew was outstanding. No nonsense, experienced, polite and courteous. Each day the crew would clean the grounds of any shingle debris, wrappings, nails etc. Another plus for for workmanship. Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,650
Anne S.
05/2012
5.0
roofing
 + -1 more
This crew is FAST. They arrived and really went to town, but it was all done very professionally, and they cleaned up after themselves, which was important to me, since I have animals, and did not want them stepping on an errant nail.
Description of Work: My roof was leaking, and I was very concerned, because water was coming through an electrical fixture. I called, and got an estimate very quickly. I elected to have them peel the old roof off, and replace it, so that I could do a layover the next time. I expect to be retired by then, so it will save money at that time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Peter G.
03/2011
3.0
roofing
 + -1 more
The job they did was both good and bad. They took eleven days to finish a job which would take a day and a half. They just kept coming and going. We had no communication with them. I was not aware of things most of the time. They had poor communication with their own people and they had no idea. Couple of guys were good and the rest of the just sat around. I will not use them again.
Description of Work: I used A C Castle Construction Co Inc last November for roofing. They put a new roof.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$6,800
Frank R.
02/2011
5.0
roofing
 + -1 more
The price was fair. They did a good work. They did it all in one day. They came, did the work, and they left. The time frame of the work done was one day. They stripped it, put a new one on, and finished everything. They did it pretty quickly.
Description of Work: I used the services of AC Castle Roofing for my roofing. I last used them in June 2010. They installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Theodore T.
07/2010
5.0
roofing
 + -1 more
They did a great job and the result was outstanding. They also did a good job cleaning up. I've recommended them to my friends.
Description of Work: He did a roofing job for me. He took off the old shingles and put new ones on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
PAUL M.
12/2009
5.0
masonry, roofing, chimney repair
 + 1 more
We were taking on water upstairs in our 19th century home during severe rainstorms. AC Castle got back to us quickly, gave us the best price by far and got the job done in very challenging conditions. I can't comment on the quality of the work yet, because we haven't had a big rainstorm, but it certainly looks good. Our only complaint would be professionalism. We asked AC Castle to stay in touch with us throughout the process, letting us know when work would begin. That didn't happen. In fact, the mason came and went without us knowing that the work on the chimney had been done until we called to ask for a status report. That said, I'd recommend AC Castle without reservation. There aren't a lot of companies that will do major roofing and chimney work in December. We're happy with the service and the price.
Description of Work: Installed new roof. Restored mortar and flashing on chimney.
Rating Category
Rating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Rolf R.
02/2009
5.0
roofing
 + -1 more
They were very good. The owner was right there on the project site everyday. They also hand nail.
Description of Work: They replaced my roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Amy O.
03/2008
5.0
gutter repair, roofing
 + 0 more
Called for a quote, the owner, Brian, responded and came when he said he would. I had a lot of questions about how he would work with the old wood gutters and was concerned about what would happen when they came off. Brian sat with me and drew out what his plans were. He stopped by the following day with a list of houses he did in my area, and a list of references. Once I signed the contract the materials were delivered the following day. His crew showed up the day after that. They worked two full days from before 8 until after 6. A smaller crew came after that to rake up debris. Am very happy with work done. They were quick and professional. Brian could not have been more responsive. Always called back within 15 minutes. I wasn't completely happy with the color of the ridge shingles. Brian came over to look at it. Worked with his supplier, and in a few days it was fixed and perfect. He was great to work with. I was nervous to go with the lowest quote, but am glad I did.
Description of Work: Removed old shingles. Installed new GAF 30-year shingles. Removed original wood gutters. Installed primed fascia board and new gutters. Replaced rubber roof on a flat porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
SARAH C.
02/2007
5.0
roofing
 + -1 more
This was a great experience. I called on a Friday morning to schedule a time for someone to come out for a quote. Ron had a tech in the Gloucester area, so he was able to call to get the tech to do that quote that morning. The quoted price was right in line with other quotes that we received, but what made us go with them was that Ron was able to schedule for the next day, Saturday morning. The techs showed up on time and did a nice job.
Description of Work: Re-lead flashing around chimney after chimney repair by another company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jason C.
05/2006
5.0
roofing
 + -1 more
The initial quote (one of three we requested) was done quickly, with thorough explanation of probable additional repair costs for broken boards, etc. It was lowest estimate of three. Job was started as soon as we made down payment, and copy of insurance was provided. Nine roofers worked for first two days, and job was finished up the third day. Quality was excellent with proper waterproofing and anti-icing, and new fascia boards. All shingles hand nailed. Cleanup was thorough.
Description of Work: Stripped old shingles, replaced roof boards as necessary, and applied 30 yr GAF Timberline Architectural shingles. Reloaded and re-pointed chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,580
Contact information
100 Cummings Center Suite 113E-5, Beverly, MA 01915
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Roof Ice/Snow Removal,
Chimney Repair,
Siding,
Masonry,
Skylights
FAQ
A.C. Castle Roofing is currently rated 4.6 overall out of 5.
Sunday: 7:30 AM - 6:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
A.C. Castle Roofing accepts the following forms of payment: Check,Financing Available
Yes, A.C. Castle Roofing offers free project estimates.
No, A.C. Castle Roofing does not offer eco-friendly accreditations.
No, A.C. Castle Roofing does not offer a senior discount.
Yes, A.C. Castle Roofing offers emergency services.
Yes, A.C. Castle Roofing offers warranties.
A.C. Castle Roofing offers the following services: Roofing & re-roofing. Gutters. Skylights. Ice and Snow removal.
None
Contact information
100 Cummings Center Suite 113E-5, Beverly, MA 01915