Description of Work: m wife need jewelry repair Also we had the jeweler create a new diamond ring out of my mothers diamond ring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Anne-Marie A.
12/2016
5.0
jewelry stores
 + -1 more
Perfectly.
Description of Work: Needed repair work done on my jewelry -- Tony, the owner, has never, ever let me down. On the contrary, he is always wonderful, always smiling, always totally professional -- and very creative. Been going to Tony for all jewelry needs for decades -- his most meaningful help was in designing a necklace for me in memory of my beloved sister. Perfect -- as always. I trust Tony totally -- you should too with anything important regarding jewelry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gerry K.
08/2015
5.0
jewelry stores
 + -1 more
unknown
Description of Work: re-size ring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Sharon H.
02/2013
5.0
jewelry appraisal, jewelry stores
 + 0 more
Very positive experience!
Description of Work: I went to Benchcraft to have a diamond necklace assessed and to find out if they would be interested in buying it. The gentleman was extremely nice and although he wasn't buying gems, he did a quick evaluation of the stones and chain and gave me a good assessment of it's potential worth. I was only there for a short time but could tell he was quite knowledgable and very professional. I would definitely return for jewerly repair or even purchases.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
John T.
10/2012
5.0
jewelry stores
 + -1 more
Well worth visiting !
Description of Work: My wife wanted a new ring, and an old one repaired. Benchcraft Jewelers provided a seamless experience. The prices were very fair, the craftsmanship top-notch. He took the time to explain to my wife different options, and was patient and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
JUDITH B.
06/2009
5.0
jewelry stores
 + -1 more
I wanted something very special for resetting my mother and my grandmother's diamonds into a single setting that I could wear all the time. I had gone to a couple of other jewelers based on strong recommendations from friends. I neither felt comfortable or confident that they would produce what I wanted. From the moment I met Tony I knew he would not only understand but take the time to do a great job. Over about 4 visits to his shop he spent almost 4 hours. He helped me decide on a center stone that would handle the wear and tear. I originally wanted a Tanzanite. Tony told me they were too fragile, identified a few other options including the Ceylon which is much lighter and has more brilliance. He hand selected the first set of stones within a week. We spent a long time looking at them in different lights and Tony listened to what I liked and did not. He then got additional stones a week later and they were beautiful. We were able to choose one that was just spectacular. Once we had selected the stone he spent so much time placing the stones in settings and on my hand, having me look at then in different lights so I would know exactly what it would look like when it was done. When it came to the setting I wanted a design on the band and he found just the right one. I am thrilled with the ring and get compliments from complete strangers.His work was amazing, price was excellent, I could not recommend anyone more strongly. In addition to being a fine jeweler, he is a wonderful person. I was struck by the constant stream of people that came in, his polite request for me to wait, which I did not mind a bit because I could see the care with which he treated every single person whether they were getting a battery replaced or designing a new piece. Thank you Tony!
Description of Work: Resent two one carat diamonds in a white gold setting with a center stone of Ceylon Sapphire which was approximately 1.8 carats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Anamarie F.
05/2009
5.0
jewelry stores
 + -1 more
He did a great job. I told him what I needed and he was quite flexible in meeting my needs. The price did not go over the initial estimate and the work was done 5 days earlier than I had requested.
Description of Work: I had a diamond necklace (tree of life) cleaned and the hook reinforced; and a gold diamond wedding ring cleaned and 8 new diamonds set into the old setting. It was beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
LINDA S.
02/2009
5.0
jewelry stores
 + -1 more
Both rings were repaired as I had requested and the workmanship was excellent. Tony kept in touch with me throughout the process as he was trying to match specific gem stones and the fit of the ring on my finger. He was very knowledgeable and professional. The final cost was actually less than the original estimate as he suggested using gold beads instead of a ring guard to keep it from rolling on my finger. I would highly recommend Benchcraft Jewelers to anyone needing jewelery repair or expertise. Thank you, Tony!
Description of Work: I chose Benchcraft Jewelers to replace a stone in an anniversary ring purchased in Calf. based on reviews from this list. I wanted a jeweler that I could speak with directly and who did the work on site as opposed to dealing with a middle person who sends items out to be repaired. Although his shop is a few towns away from where I live, it was definitely worth the travel time. Tony was terrific. He gave me a number of options and his price estimates were very reasonable. Ultimately I decided to replace the entire mounting as well as the missing stone and Tony was able to have it done before the holidays(late Nov.). Entire process took approximately 2 weeks. Tony was also able to clean and polish another older gold ring with set in stones so that it looks almost like new. I was ready to replace it!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
KRISTA B.
01/2009
5.0
jewelry stores
 + -1 more
Excellent service. Definitely worth the drive to Belmont.
Description of Work: I had my wedding band resized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Anna F.
10/2008
5.0
jewelry stores
 + -1 more
Very courteous, personable, honest, and a great jeweler.
Description of Work: Tony repaired a couple of pieces of jewelry; painstaking work, and he did it beautifully and very reasonably.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Peter B.
10/2008
5.0
jewelry stores
 + -1 more
The silver "frame" was beautiful and simple, well crafted and not too big to overshadow the amber itself, which hung beautifully. The price was fair and what within the range he had initially quoted. I gave it to my 16 year old daughter for Christmas, but it wasn't a hit. I guess the amber was too big for her 5 foot frame and it apparently wasn't her style. However, my wife loved it, wears it all the time, and gets lots of compliments on it! Thanks Tony! Job well done. Just sorry I waited so long to leave you this message! Merry Christmas!
Description of Work: Okay, I'm a little late on this review (like about 10 months), not because Tony wasn't good (which he was), but because sometimes (read that almost never, but once in a while...lol)I'm a jerk and don't do what I'm supposed to... like write this review. Sorry about that Tony, you deserve better! I went to Tony to put make a pendant for a necklace out of a piece of Jurassic park "insect in amber" I'd bought years ago. I went to him because of the strong reviews he'd received here, on Angie's List. The reviews were very accurate. Tony is a friendly, knowledgeable guy who obviously takes pride in his work. He takes the time to listen and then respond by explaining the options available, carefully and at length. He was very conscientious during the whole process, and I felt I was in good hands.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Phoebe C.
09/2008
5.0
jewelry stores
 + -1 more
Tony was wonderful. He was very attentive, patient and easy to work with. He never charged more than the estimate and you can tell he really cares about his work and loves his job. He is very knowledgeable about all types of jewelery and easy to work with. We will definitely use him in the future.
Description of Work: Repaired broken earing's, sold me a wedding band replacement, put new band on bracelet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
PATRICIA M.
07/2008
5.0
jewelry stores
 + -1 more
I found him by checking Angie's list, and was delighted. He is very professional and knowledgeable. I am very happy with the work.
Description of Work: I had a double strand of pearls restrung.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
James Philip L.
05/2008
5.0
jewelry stores
 + -1 more
Tony was extremely courteous and pleasant. He examined the necklace with me and discussed the fact that its hollow links made it somewhat delicate and might make it impossible to reconstruct it completely. He gave me some options and discussed the magnitude and resulting appearance of each. We agreed on the option that would most closely match the necklace's original length and appearance. He quoted a price which I thought was very reasonable, and said that the necklace would be ready the following week. He gave me his card and pointed out to me that the shop is open on Wednesday evenings, to make it easier for me to plan when I would pick it up. He called me the following Tuesday to say the necklace was ready, and I picked it up the next evening. The necklace looked beautiful, exactly as I had hoped. When I was in the shop to pick it up, Tony gave me a recommendation for another shop that could take care of an unrelated matter (a silver coffeepot that needed repairs). I would not hesitate to visit Benchcraft again, either for repairs or to shop for jewelry. Tony was as nice as could be and treated me like a valued customer and friend.
Description of Work: Tony examined a hollow-link gold necklace that had come apart near the clasp and was missing portions of some links. He rejoined the links together near the clasp, cleaned and polished the necklace, and gave me some tips on how to care for the clasp to ensure that it would continue to function well in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
HELENE M.
04/2008
5.0
jewelry stores
 + -1 more
Tony was initially reluctant to work on my locket because of its fragile state and damage from a shoddy previous repair done elsewhere. (Rather than gold solder, the previous repair had used lead solder, which showed as black edges and prevented a subsequent simpler repair method). However, with those caveats, he explained carefully how he would attempt to fix my locket, which has great sentimental value to me. He also replaced the piece that attaches the locket to a chain, which was in danger of detaching. He did a beautiful job and somehow managed to remove or hide the old, black edges, so that it looks better than it has in decades. He completed the work in less than a week.
Description of Work: Repaired small, almost 60-year-old gold locket, the 2 halves of which had broken apart.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$53
LJ M.
04/2008
5.0
jewelry stores
 + -1 more
The owner was wonderful. I was a little nervous about bringing costume jewelry in for repair because I didn't know if anyone would bother fixing it. But he was quite respectful of the piece's sentimental value, had a suitable stone, and now I can't even tell which one he replaced. He is that good. And the prices he charged were so reasonable. And he cleaned it up for me, also I noticed he cleaned up one of the watches when he replaced the battery, and did a fine job repairing the gold necklace too. He gave me information about and how to care for both necklaces. The jewelry displayed in his cases was very nice too. I noticed that he seemed very kind to everyone that came into his store - respectful to all! I will definitely use his services again and recommend him highly.
Description of Work: A friend had recommended this jeweler. I needed to have 2 watch batteries replaced, a broken gold necklace repaired, and a stone added to a costume jewelry necklace that belonged to my mother.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
LINDA H.
03/2008
5.0
jewelry stores
 + -1 more
A tremendously positive experience. My bracelet had broken about a year ago and the jeweler had charged me $70 to repair it. With this new break, I went to Benchcraft and Tony explained to me why the bracelet was breaking and suggested that I remove a couple of links to prevent the problem from recurring. He soldered the broken links and charged me only $20. Tony is a very personable guy. I highly recommend Benchcraft!
Description of Work: Repaired a diamond bracelet that had broken between the links.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Anna F.
02/2008
5.0
jewelry stores
 + -1 more
The price was very reasonable and he was an extremely nice, scrupulous person. He was right on time and did beautiful work. I highly recommend him. He also tells you what you have and what it's worth.
Description of Work: He repaired some jewelry and did a beautiful job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICHARD C.
11/2007
5.0
jewelry stores
 + -1 more
Tony did a great job. He took the time to explain all that needed to be done, did it well, returned my old pieces, and had a great attitude. This was a religious medal that I like to keep on me, and Tony tried to get to it quickly so I would have it for the holidays.
Description of Work: Replace hasp holding a medal to a necklace. Replace barrel clasp. Resodder loops on each side of a safety chain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
LAURIE L.
09/2007
5.0
jewelry stores
 + -1 more
They did excellent quality work. The owner was a really nice guy. He showed a lot of integrity about how much it would cost and tried to keep the costs of the jewelry repair very reasonable.
Description of Work: They repaired an antique ring and a necklace for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
LINDA B.
10/2006
5.0
jewelry stores
 + -1 more
Tony was very knowledgeable and professional. He is very approachable with questions and does a great job. I've been there twice just as he was closing. He is very service oriented. And, of course, the work he does is outstanding. There is no reason to go downtown with his expertise!
Description of Work: They fixed a clasp on a necklace, replaced the clasp on a bracelet, and repaired the bracelet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Carolin V.
06/2006
5.0
jewelry stores
 + -1 more
Tony was very respectful and honest as he discussed the limited success he would expect in repairing these. He suggested options ranging from adapting them as half circles with backs for $5, to repairs that would cost about $45. I appreciated his creative approach to salvaging the earrings. He was knowledgeable and friendly. I chose the $5 repair but I plan to take different, more valuable earring in for him to repair.
Description of Work: Two huggie style earrings had broken at the hinge. I asked the owner for an estimate of repair. They were not valuable nor did they have personal value.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
Yes, I recommend this pro
$5
ABIGAIL H.
10/2005
5.0
jewelry stores
 + -1 more
I FOUND BENCHCRAFT JEWELERS ON ANGIE'S LIST AND WENT OUT OF MY WAY TO BELMONT. THE OWNER COULD NOT HAVE BEEN NICER ON THE PHONE--IN FACT, HE EVEN STAYED ON THE PHONE WITH ME SINCE I GOT A LITTLE LOST.
Description of Work: PEARL NECKLACE RESTRUNG.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
ANDY D.
05/2005
5.0
jewelry stores
 + -1 more
VERY PLEASANT AND ACCOMMODATING. I FELT THE PRICE WAS REASONABLE.
Description of Work: REPLACED LOST STONE (VERY SMALL) IN RING, RESTORE & REBUILD PRONGS THAT HOLD THE STONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
LAURA G.
01/2003
5.0
jewelry stores
 + -1 more
BENCHCRAFT JEWELERS IS A SMALL, INDIVIDUALLY OWNED SHOP THAT DOES JEWELRY REPAIR AND CUSTOM JEWELRY DESIGN. THE OWNER ALWAYS HAS PRACTICAL ADVICE HOW TO REPAIR THINGS AND ALWAYS FINDS THE LEAST EXPENSIVE BUT MOST EFFECTIVE WAY TO DO THE JOB. HE IS SO HONEST IT IS BEYOND BELIEF. HE NEVER SEEMS TO CHARGE WHAT HIS WORK IS WORTH AND HE IS A JOY TO DEAL WITH. HE GETS THE HIGHEST QUALITY STONES WHICH HE SELLS FOR FAR LESS THAN BIG JEWELRY STORES OR DEPARTMENT STORES. THESE ARE ONE OF A KIND PIECES YOU CAN AFFORD. HE WILL TELL YOU THE HONEST TRUTH ABOUT STONES AND THE RISKS OF THEM AND OF DIFFERENT STYLES AND WHY THE STYLES THE BIG STORES PUSH DON''T MAKE SENSE, FOR EXAMPLE BECAUSE ON A BRACELET YOU DON''T WANT STONES SET A CERTAIN WAY OR YOU WILL SURELY LOSE THEM. HE USED TO DO REPAIRS AT A BIG STORE SO HE KNOWS WHAT STONES AND DESIGNS ALWAYS COMES IN FOR REPAIR.
Description of Work: HE HAS DONE MANY MINOR AND MAJOR REPAIRS FOR ME AND HAS ALSO DESIGNED AND MADE SEVERAL CUSTOM PIECES.
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Service Categories
Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items
FAQ
Benchcraft Jewelers is currently rated 5 overall out of 5.
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 12:00 PM - 7:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Benchcraft Jewelers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Benchcraft Jewelers does not offer warranties.
Benchcraft Jewelers offers the following services: Jewlery Repairs, Remounts, Restorations,engraving, watch bands and batteries,jewelry polishing and cleaning, appraisals, work done on premises.