It went excellent. He knows a lot. He is extremely courteous and helpful. He also calls back as soon as you call him.
Description of Work: repaired dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Gretchen M.
05/2013
5.0
appliance repair
+ -1 more
This guy has got to be my best Angie's List score to date. Have the oven that came with the house, circa 1959. You can only read some of the numbers on the metal model plate. I called a few repair places and they were not interested in repair b/c it's so old. So I had an appliance store come out and measure for a new one. Unfortunately they don't make any new ones to exactly fit the cutout, and the existing power source will not support self-cleaning. Now we are talking carpentry and electrical work and mismatched cabinet wood. So I looked up what I thought was the model # online and found a few parts that looked like what was in my oven. Then I went back to Angie's List and found AM-PM Appliance. Philip Zahka returned my call within 30 min. This was sometime over the weekend and he said he could come out Monday after I came home from work. He came as promised, with his wife, because she drives him. They are semi-retired. He had already found the correct oven element and brought it with him. While his wife and I chatted, he meticulously replaced and tested the new element. He also showed me how to correctly put in the oven racks, which I had in backwards. What a lovely experience. I am so grateful to have my vintage oven back. Philip Zahka is a gem.
Description of Work: Diagnose oven problem of broiling OK but not getting hot enough baking Replace baking element
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
ANDREA G.
12/2011
4.0
appliance repair
+ -1 more
AM PM returned my call and asked for more information, but did not follow up on my request for service. It may have been because my old, unusual refrigerator is not salvageable.
Description of Work: No service performed
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael S.
11/2011
5.0
appliance repair
+ -1 more
Phil came late on a Friday afternoon right after I called. I had a frozen drain line on my tenant's refrigerator, and it took Phil a little over an hour to thaw out the line and install a small wire to keep the drain hole from freezing over again. I was very pleased with how he did the work and explained everything. I would not hesitate to call him again.
Description of Work: Had a frozen drain line on the tenant's refrigerator. It had to be thawed out and a small wire installed to keep the drain from freezing again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
diane W.
01/2011
5.0
appliance repair
+ -1 more
I was certain that my 20 year old refrigerator was gasping its last breath and I called AM PM. I believe it is a father/son business. The father came by and worked on my refrigerator and checked it out, replaced what needed to be replaced and said it would go for quite awhile. So far he is right. My neighbor then called him about her much newer, much more horrible refrigerator and, again, he was there and did what was necessary and repaired it.
Description of Work: If I were more technically savvy about refrigerators or had a better memory I could tell you exactly what was wrong with my refrigerator- it was making very strange noises and I assumed its demise was near and called AM PM as a last ditch effort. He repaired it and said it would probably go for awhile - and he is right so far. The noises were gone after he left and it is working just fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Shauna E. T.
02/2010
5.0
appliance repair
+ -1 more
Phil came on a Sunday morning to figure out the problem with our dishwasher. This was great for us because we couldn't find anyone else available until Monday. He charged $55 for the visit. He told us he would find out how much the part cost to fix the dishwasher, and he said he would call us back on Monday. He called us back on Monday, and said he would charge an additional $130 to fix the dishwasher. We decided to have it fixed based on the cost, delivery, and installation of a new dishwasher. He came back that Tuesday evening to fix it. We appreciated it because my husband and I did not want to take time off of work. He was very neat in his work. Contrary to other reviewers, I found him pleasant and personable. He even tolerated our dog. He spent over 2 1/2 hours in our house for the two visits. In sum, Phil will come off hours to do a good job at a reasonable price.
Description of Work: Diagnosed problem with dishwasher and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
JANICE W.
05/2009
5.0
appliance repair
+ -1 more
He called back within 15 minutes as promised on the answering device; came promptly at agreed-upon time. He honestly told me that it would be cheaper to buy a new washer than to pay for the necessary repair. The $49 charged was, I think, the standard diagnostic fee - much less than if he had charged by time spent. Very professional and pleasant. As others have mentioned, he doesn't care to talk much while working, but that is usually a good thing!
Description of Work: Diagnosed the problem with my washer; repair not performed because would be more costly than to purchase new one.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Pauline H.
12/2008
5.0
appliance repair
+ -1 more
I have used this company before. I called them and they were to come by the next day. They had the parts on the truck and had it fixed in less than an hour.
Description of Work: I hired this company to repair my clothes dryer. They replaced a few belts and lubricated some moving parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOHN B.
07/2008
5.0
appliance repair
+ -1 more
Very good. They gave me a price and they stuck by it, they were prompt and they were quick with their work. They actually diagnosed the issue over the phone and then came out after the fact to fix it. All in all I was very pleased.
Description of Work: They came out to diagnose and repair an issue with my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
DEBRA C.
12/2007
5.0
appliance repair
+ -1 more
He doesn't like small talk. He's busy guy. He's great!
Description of Work: He has been repairing appliances for us for over a decade. Most recently he fixed our garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
MARILYNN Y.
09/2007
5.0
appliance repair
+ -1 more
I haven't had a problem since they fixed it. They were excellent! He is smart and very fair. I would recommend them because they are hard working and knowledgeable. They have a good service and their prices are reasonable as well.
Description of Work: My washer was not working. They replaced the motor for the drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CLARE M.
01/2007
5.0
appliance repair
+ -1 more
They were quick to respond to my phone message and flexible in scheduling. He was a nice gentleman to work with, and I wouldn't hesitate to use them again.
Description of Work: They repaired a stopped up dishwasher, cleared the line, and re-installed better than before to prevent recurrence of the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$85
BETTE G.
08/2005
5.0
appliance repair
+ -1 more
NO SERVICE CALL. 75.00/HR. FIXED DISPOSAL WITHIN 10 MINUTES. REALLY NICE GUY. GETS BACK TO YOU REALLY QUICK.
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Service Categories
Appliance Repair
FAQ
AM-PM APPLIANCE & REFRIGERATION REPAIR SERVICE is currently rated 5 overall out of 5.
No, AM-PM APPLIANCE & REFRIGERATION REPAIR SERVICE does not offer free project estimates.
No, AM-PM APPLIANCE & REFRIGERATION REPAIR SERVICE does not offer eco-friendly accreditations.
No, AM-PM APPLIANCE & REFRIGERATION REPAIR SERVICE does not offer a senior discount.
No, AM-PM APPLIANCE & REFRIGERATION REPAIR SERVICE does not offer emergency services.
No, AM-PM APPLIANCE & REFRIGERATION REPAIR SERVICE does not offer warranties.