A-Tec Chimney Sweep

see above

Very clean, very professional, & very courteous. Took time to teach us how to properly use a fireplace & answered all questions. Discovered deteriorating structure in the oil tank flue & provided estimate for repair. Also encouraged us to get comparison quotes.

I called A Tec based on reviews on Angie's List.  They quickly returned my call, came within 2 days, performed an inspection of 2 fireplace chimneys and fixed a minor problem with one chimney (top down damper chain closure had broken).  I though I needed a flue clean on one fireplace but they said it was quite clean.  They were very professional, clean, and efficient.  They only charged me the minimum for a "house call" since it didn't take much time for the repair.

This company was great.  Someone answered the phone when I called, and I was able to schedule an appointment in a reasonable amount of time (I think it was a couple of weeks).  They showed up on time and the inspection and cleaning was completed in a professional manner.  They took the time to avoid getting soot on the carpet and around the house.  The cap size required for my chimney had to be ordered, but the guys were able to schedule another appointment even before they left.  The second visit did not require me to be home, so they were able to install while I was at work.  When I got home, it was done!  I would recommend A-Tec anytime and I look forward to calling them again next year!

When A-Tec first came out to do a cleaning, they noted the firebrick in our wood burning fireplace would eventually have to be replaced because it had some cracks. As we continued to use the FP, the cracks obviously worsened and I began looking around to see if it would be cheaper to replace the panels myself (though I wasn't too thrilled at the prospect). Finally I decided to call A-Tec back and get a price from them and they asked me to check my old invoice. The estimate for the repairs was right there and cheaper than it would have been to buy the individual panels myself (they buy them in sheets and cut them to size right on site).  So they came out, were once again quick, clean and totally professional, AND they took my $50 Angie's List coupon right off the total. When I asked if we needed another cleaning yet they said we were good to go for awhile so they weren't trying to add any extras. Bottom line is these guys are honest, dependable and very reasonable. We won't be calling anyone else for our FP and chimney needs.

Did a great job, cleaned up after themselves, worked quickly, no complaints.
Offered to inspect our second (unused) chimney and noticed there was an issue with the flu (provided a quote for fixing it).  Inspected the chimney structure and gave a rough estimate for getting them re-pointed.  Thankfully they also suggested inspecting the flu for our furnace, what they called the "forgotten flu".  Turns our it was full of dirt and the liner was degrading.  They cleaned it and gave us an estimate by when we'd need a replacement and a quote to replace the liner.  It's expensive so obviously in their interest to find things like this, but I was happy nonetheless that they were thorough because if we missed this it could be a serious problem.

Very polite and knowledgeable

Dave and his crew showed up early in the morning and were done by the early afternoon.  They rebuilt the chimney from the attic up and capped it.  They also lined the chimney and rerouted the venting in the basement which means they had to do some chimney/flue masonry there too.  The chimney looks so much better!  They did the masonry in a fashion that complements the style of the house, which actually makes a big aesthetic difference.  They were clean, professional, punctual and timely.  I will recommend them to others and will hire them again if needed.

Job was very well done

They arrived on time, were very professional and the work was of excellent quality. They completed all the work in one day.
I would highly recommend them.

Overall, the experience was excellent. Everyone I dealt with was not only professional but pleasant to work with. I will hire them again and recommend them to anyone requiring chimney service.

I called due to an issue with my damper closing.  ATEC scheduled a Saturday appointment within  a week. Resolved my issue with the damper by cleaning the chimney.  Professional experience and will hire again for next years cleaning.

OVERALL EXCELLENT

I recently purchased a new house and wanted to be sure that my wood burning fireplace was OK before using it. I first called ATec out to sweep the chimney and inspect it. My house inspector wasn't sure if it was properly lined and said that he thought it needed to be repointed from the roof line up.
A tec was friendly on the phone and came out immediately to sweep the chimney and inspect. They gave me a discount for being an Angie's List customer, too. They were punctual and polite. After cleaning out the chimney on the first visit, I received a written estimate for the work that needed to be done and Tony explained everything to me in layman's terms. I set up an appointment to have the work performed a few weeks later. He also explained that my liner was perfectly fine and looked very good, even though my original inspector wasn't sure what was going on. I was also concerned about some debris at the bottom of the chimney in the basement and he assured me that everything was fine there. 
When Atec returned to do the additional work on my chimney, they arrived right on time (actually a few minutes early - bonus!) and got right to work on the job. There were two guys and they were both courteous and polite. They made sure to not get anything dirty or messy inside the house. They first removed the broken damper and then installed the new one, and showed me how to work it. Then they went outside to work on the chimney. They repointed the brick from the roof-line on up, fixed the cracked crown, added a stainless chimney cap, and then applied some sort of sealant to the brick.
At one point, they needed me to turn on the water to an outside faucet. I wasn't sure where the shut off valve was, so they were pretty patient as I called my husband and we poked around in the cellar trying to find what they needed. 
I will definitely call A Tec in the future when I need any work done.

Got an appointment easily for less than a week out with a three hour time window.  They showed up during the time window but it would have been nice to get a call that they were on their way; that is why I gave them a B for responsiveness.  Fortunately I was home so it wasn't an issue.  Two guys used a machine to clean the chimney.  They seemed to do a decent job but I've never had the chimney cleaned before so I don't have anything to compare it to.  I noticed the next day there was some black dust on the piano.  I'm not sure if that was from the cleaning or using the fireplace that night but there wasn't too much of a mess.  I've used the fireplace three times since it's been cleaned and haven't had any issues.  I would use them again.

See above

It went great!  They showed up when they were supposed to kept my house clean and did a fantastic job!!!!  I would definitely hire them again.

easy to deal with.Showed up on time and knew what they were doing. Kept my place clean and neat.

Overall, went well, start to finish.

Two days after we purchased the home we had A-Tec come out so we could use the wood burning fireplace without worrying. Not only did they take care of that, but they also cleaned out the separate (and more important!) chimney for the oil burner. We have never had a home with oil before but didn't have a choice as our new town doesn't have gas. Dave took the time to explain everything about our system, cleaned it and also capped it as it was wide open at the top. They were super clean and professional - we won't hesitate to use them in the future.

quick and job well done.

I recommend these people to anyone needing their chimney serviced or repaired.  They were knowledgeable, polite, and worked as if the repairs were being made to their own home.  Our property was protected against any potential damage and when the job was completed, they cleaned the area which looked as if they had never been there. The finished product was even better than we had requested.
If you need work done to your chimney,  A-Tec is the one to consider.

overall great experience, they called to let me know they were on their way, showed up on time, very courteous and professional, cleaned up everything after the job was done. I would use the service again and recommend to a friend.

They came when they said they would, performed the repairs as quoted, and were very neat and clean. I would definintely recommend them.

We called the company because we hadn't had our chimney cleaned since the house was built.  We got an appointment for the next day.  The two servicemen arrived on time and were courteous and knowledgeable about the job.  They cleaned our chimney and said it was not bad for so long a time (25 years) and said our oil service must clean the furnace well.  They left the area spotless when they were done. We asked them to check our chimney as the bricks are chipping off.  They gave us an estimate of what needed to be repaired and how much it would cost, including the installation of a metal cap which we know can help a chimney last longer.  Steve explained in simple language what and how the repairs would be made and how a coating will be applied to keep the moisture from get into the brick work.  He also explained how a staging would be set up to avoid nailing into our roof shingles.  We agreed to repair work and they will be coming next Saturday and expect to be there only 1 day.  We are very pleased with them.