AirPro Environmental Solutions LLC

Chester and his team were great to work with. In addition to fixing the water and mold damage they fully rebuilt everything, including our master bathroom from scratch (it had to be fully demo'd due to shower pan leak). The work was done quickly, was very high quality, and was done within budget. Chester did a great job negotiating reimbursement from my homeowners insurance. The whole process went much more smoothly than I could have imagined.

Excellent. Within a week, AirPro came out, inspected the attic, outlined the work needed, and sent us an estimate. Work was scheduled and completed as planned. The crew was great and all the phone/e-mail contact with the office was pleasant and efficient.

I am three plus years into a 5 year warranty I cannot even get them to come to my home to recheck the mold that has returned in two roof bays of my attic. My wife has had numerous phone calls with Lisa of the company and over a month has passed and she keeps saying she is researching the mold numbers and the contract. Apparently, she is having trouble locating the contract, though I have mine on hand. I am in the final stages of getting solar put onto my house so I need to know if they will have to redo the affected area or will I have to remove the section of roof and replace the plywood and roofing materials in that area. The heats on me to get some kind of resolution or the solar install will be delayed. It's in the final stages and just waiting for the confirmation from the current power provider to begin install. Mold can be dangerous to myself and my family members and I need to know if it can be retreated or if it will be required to remove the affected section. I have always thought of Angies list as a watchdog for bad contractors even though I rarely use a contractor. I think it's time for me to look again at Angies List due to this situation I'm in now. I would hope you would add this review to there file so other unexpecting customers don't go through what we are now experiencing with this contractor. Apparently they do not back-up their work and I went from a "A" rating to and "F" for this company creating a now bad experience.

It went exactly according to plan.

A consultant finally called me back on Tuesday and set up an appointment for Friday morning at 9:00 am. Representative was a no show and no phone call. Waste of my time. I would not recommend.

They were quick, efficient and friendly. the lady in the office always called to tell me they were coming. a very professional group

About 8 years ago, i had a bad mold problem in my attic due to a improperly installed dryer vent and a difficult to ventilate roof. The mold was so bad, and I needed a new roof anyway, so we ripped off the entire front side of the roof and installed new plywood along with new shingles etc. Airpro treated the rafters and put a mold preventative on the new plywood. Well fast forward 8 years, and i found some new mold growing in some hard to reach places. Turns out the roofers (not airpro) had improperly installed the ridge vent, and the attic was not ventilating properly. So after I had it fixed, I called Mike from Airpro who remembered me and came out to take a look. Even though it was not Airpro's fault that the mold came back, Mike offered to do the Job at cost of materials and labor. Chet and his crew did the job in 2 days and did a great job. They were very neat, punctual, and thorough and I cannot see any mold. Chet even offered some other solutions to help ensure that mold does dot come back in what is a very difficult to ventilate attic with a long roofline, vaulted ceilings, and skylights. Lisa in the office is very professional and great to work with on the phone. I would definitely recommend them.

Chet and his crew removed all the black mold from the attic. Day one, they sprayed the mold and scraped it. Day two, they sealed all surfaces. Day three installed a thermostatically controlled fan. They were punctual, efficient, and thorough in their work. Working in a 90 degree plus attic is not an easy job but they did it! I highly recommend them!

Incredibly quick and efficient, with excellent care for my house at all times. I was very impressed.

Excellent customer service all around. These guys went above and beyond in several areas. HIGHLY recommend!

They were unresponsive when I questioned them on specifics of the scope of teh work covered by their proposal.

Overall it was a great experience. Chet came out on a Saturday to survey the attic and provide a quote. He was very friendly and informative. AirPro was also very accommodating with appointment dates and time. Lisa who I worked with coordinating dates was very friendly and responsive. When Chet and his team came out to do the job they were efficient and professional. They left the area very clean when they were finished. I would use AirPro's services in the future if need be.

Michael was an exceptional inspector. The people I dealt with were very nice and I could tell they were thorough, but in the end, I felt scammed.

I had been smelling strange odors and suspected mold. I called Michael and he said he could come over that afternoon. He came promptly and did a visual inspection. He noticed the odor and found some mold that he said was not toxic. He suggested I wipe it up and that his services would not be useful to me. He thought the odor he smelled was a VOC (volatile organic compound) and that this needed an industrial hygienist to test and clean it. He was very professional and I appreciated his integrity when he said that he couldn't be useful in solving my problem. I would definitely call upon him should I need his services and based on my interaction would recommend him strongly.

It went great. Mike was able to come out within a couple of days of my call. He came on time and got right to work. He inspected not only the closets where the issue was but also the entire rest of the house. He did find minor mold/mildew growth in my closets but said that it was not a big problem at all and that it was very easy to clean up myself. He recommended not only a method and specific products for cleaning but also gave me really great advice on prepping and painting to ensure that the problem didn't reappear. He also gave me a great advice on some other renovation work I was doing as he's a licensed home inspector as well. I immediately felt very comfortable with Mike and felt he was very trustworthy. Best of all, when I asked him what the charge was for the inspection - he said ZERO - my inspections are free. Do not hesitate to use Mike. He's very knowledgeable and seems very honest, trustworthy, and fair. What more do you want from your contractor?

I have not seen mold return and find basement dehumidifier making a major improvement in air moisture in the summer months.

The person who came out was a wonderful person. As it turns out he told us we did not need their services at this time. He was very professional and is an A-plus guy; he was perfect.

The job was not great. While completing the work, they caused some damage in our home. The people who worked for the company did not let us know that the damage had happened and we had to discover it on our own. Someone had leaned on a venting area in our attic and it ripped it off our wall. They tried to tack it back on attempting for it not be noticeable. When we contacted them, they did pay for the repairs.

The work they did seemed fine. They were thorough and completed the job in a timely manner. I had no complaints.

It turned out fine. They were very professional. They were in and out in no time and did a very good job.

I contacted AirPro when the buyer's home inspector discovered mold in our attic, as part of our home sale. AirPro was so prompt, thorough, and clearly documented that we saved the sale, made the buyer happy and comfortable with the correction, and on top of it all, got it done in a tight schedule. Oh, of course, the crew was fabulous, and the work itself was top notch, but the spectacular project management and communications are what set these guys apart from every other vendor I've worked with during the buying and selling of a house.

Chet from AirPro was great. He is always on time and provides a lot of information. I thought I had a mold problem in my basement and I called another company to come look at it. They gave me doomsday sales pitch and wanted me to put in a french drain. I called AirPro for a second opinion and Chet came and told me that the issue is really not that bad. He recommended that I put in a dehumidifier immediately and down the road I should consider doing certain things for the basement. He even went out and purchased the dehumidifier for me and came back to install it. (Just so I wouldn't have to take my time to run an errand!). I have not yet purchased services from AirPro, as Chet did say it was not an emergency. But when I am ready to do it, there is only one person I will call.

Came to look at project quickly. Provided quote next day, I accepted and work was scheduled and completed.Very professional company.

I found Mike here on Angie's List. And he seemed very nice on the phone, but I was left high and dry without the inspection I desperately needed. Members here should know that even though he is still listed here as being on Cape and providing service to the Cape, he no longer lives here and said he really doesn't service this area anymore. Still, he said he had reason to be nearby on a certain day and scheduled the appt with me. I scheduled my vacation specifically around the home services appts as it's not easy to get time to be here at the house with my job 2 hrs away. On the day of the inspection, he was great about calling and giving me his ETA. However, he called me when he was about 4 miles away, he said, to tell me the traffic was horrible and he decided to turn around, leaving me with no inspection, no service, and a vague and unsatisfying "maybe you can find someone else local.." end to our conversation. It seemed he had regretted agreeing to the job as soon as it was scheduled and more so when he hit the lower Cape summer traffic. We all know traffic can be horrible down here in the summer, but then don't agree to service this area. My time down here is very limited and I could have scheduled my vacation for another week and worked to line someone else up when I set about this two weeks ago. Now it's going to take even longer to find the time to be down here again and to find someone to do the badly needed mold/house inspection, especially now that business' summer work schedules are nearing fill. The whole experience felt very unprofessional. And I'm left feeling tossed aside. Not a nice way to leave a customer feeling.

One thing that elicits my trust and appreciation is when someone foregoes the opportunity to take my money, and that's what happened here. I was concerned about small signs of mold around air conditioning vents. My initial email got a timely call back from Mike, who gave me the number to reach Chet, the estimator. Chet was prompt, amiable, knowledgeable, explained why this was not a big deal and how to deal with it ourselves, since bringing in the company truck and workers would have been overkill. We also learned a lot from him in a short amount of time.