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Higgins Energy Alternatives Inc

Heating and Air Conditioning, Fireplaces, Solar Panels,

About us

Higgins Energy Alternatives is one of the oldest and largest fireplace shops in the United States. A family owned and operated business started in 1975 by Ron & Sue Higgins, we originally opened as an antique store which diversified into wood stoves during the energy crisis of 1979. Over the years, we have grown along with our product line, expanding several times from our original barn on Summer Street to our present location at 140 Worcester Road (Rte 122) in Barre, Massachusetts. From sales to service, our staff has literally decades of experience in every aspect of self-reliant home heating, whether your choice is wood, coal, gas or wood pellets. Several of our employees have been with us for over 20 years. Although we have grown and expanded in order to better service our customers, we remain located in a small town with a friendly country atmosphere, where our top priority is customer goodwill and satisfaction. At Higgins Energy, you can rely upon our experience and reputation, along with our commitment to professional associations and the long history of industry awards and accolades which we have earned over the years. We hope that you will give us the opportunity to earn your trust.

Business highlights

50 years of trusted experience

Services we offer

Higgins Energy Alternatives has many options available in alternative heating fuels. They offer fireplace Installations including gas, pellet or wood fireplace inserts. Higgins also offers wood, gas or pellet stove installations as well as service and maintenance. They offer chimney sweeps, chimney repairs, and chimney caps. As well as solar installations, Solar Trackers, Roof Mount Solar, Ground Mount Solar, and Ductless Heating and Cooling options.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
29%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.4
responsiveness
3.9
punctuality
4.4
Showing 1-7 of 7 reviews

Robert F.
04/2015
3.0
fireplaces
  + -1 more
unknown
Description of Work: We were told that the stove/insert would be delivered next week for 2 months so did not get to use it for more than 1 week of winter tho it was ordered in early january. Staff there are disorganized and not knowledgable. Had to tell them what insert would fit my fireplace.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$5,000

Fred R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought wood heating pellets reasonably

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Fred R.
12/2014
5.0
fireplaces
  + -1 more
.
Description of Work: I bought wood pellets for a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan F.
12/2013
4.0
heating & air conditioning/hvac
  + -1 more
Very good product and quality, |I will continue to purchase from them.| They just lack in the customer service responsiveness area
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Joyce B.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Their tech showed up on time, did his work in a professional but friendly manner. Stove runs like brand new.Very happy.
Description of Work: My pellet stove died and I knew extremely cold temps were headed our way. I called them and the lady answering the phone sent out a tech immediately that day. A new control panel and the blower needed replacing. The stove is over 9 yrs. old anyway. Their techs are very courteous and informative.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

John F.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did send somebody down to do something. The major reason for doing business with them was the boiler. The boiler was a very unique model and only they were just one of the two people that have these boilers operating. So I was specifically selected by them out of the family to try it out. I’m an engineer and because I’m quite a distance from them, I assumed that I would be doing some of the service on it which I’m perfectly comfortable with. During the process of installing it and asking questions over there, they had been extremely helpful. It was mostly dealing with the owner of Higgins himself. They are knowledgeable and he has been of tremendous help. When I was surveying which boiler to buy, he made sure he took me to his house and showed me his boiler because they did not have one to show me. They kept me in touch with the actual distributors who offered me to put it in. They helped me to keep in touch with their technical people. Overall it was a very good experience. Their price was good. I would use their services again in the future.
Description of Work: I used Higgins Energy Alternatives for my heating and air conditioning. I last used their services in November of 2010. They delivered the pellet boiler for us. They also inspected it afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Patrick M.
01/2011
4.0
fireplaces
  + -1 more
They are a very busy company. Initially I was going to have a pellet burning stove installed. They day they came out they informed me that there was no place to put it in my home. Because they didn?t send out anyone ahead of time, they wasted all of our time. They were able to find a stove that would work for me and were professional but they just didn?t take their time. The prices were fair.
Description of Work: I had a wood burning insert put in my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$3,300

    Contact information

    140 Worcester Rd, Barre, MA 01005

    http://www.higginsenergy.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 7:30 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Fireplaces,
    Solar Panels,
    Gas Logs,
    Chimney Repair,
    Chimney Caps

    FAQ

    Higgins Energy Alternatives Inc is currently rated 4.4 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 7:30 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Higgins Energy Alternatives Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Higgins Energy Alternatives Inc offers free project estimates.
    Yes, Higgins Energy Alternatives Inc offers eco-friendly accreditations.
    No, Higgins Energy Alternatives Inc does not offer a senior discount.
    No, Higgins Energy Alternatives Inc does not offer emergency services.
    Yes, Higgins Energy Alternatives Inc offers warranties.
    Higgins Energy Alternatives Inc offers the following services: Higgins Energy Alternatives has many options available in alternative heating fuels. They offer fireplace Installations including gas, pellet or wood fireplace inserts. Higgins also offers wood, gas or pellet stove installations as well as service and maintenance. They offer chimney sweeps, chimney repairs, and chimney caps. As well as solar installations, Solar Trackers, Roof Mount Solar, Ground Mount Solar, and Ductless Heating and Cooling options.

    Contact information

    140 Worcester Rd, Barre, MA 01005

    http://www.higginsenergy.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 7:30 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM