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Century Carpet & Creative Floors Inc

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Century Carpet is owned by husband and wife Jean & Christine Coutu. They have been in the flooring business for over 30 years. Even before graduating high school Jean was installing, and learning the business, Jean worked many years for other stores in the area, with the help of his wife Christine. The couple decided though that the only way they can be sure the customer is taken care of properly, is to handle everything personally from sale to installation. With that thought in mind on October 1st, 1986 Century Carpet was born. Since then Jean & Christine have worked hard to build their business, and their reputation. Century Carpet has made it's home in Ayer, Massachusetts for over 20 years. During that time they have built the business, and raised their three children. They taught all three of their children the flooring business. Their oldest son Brian runs one of the installation teams, and their youngest son Kyle is working his way up to flooring mechanics as well. You can even see their grandson lending a hand once in a while. The staff at Century Carpet is friendly and knowledgeable. Andrea who has been with the company for over 18 years, can take care of the customers flooring needs from sale to post installation. You will also find Katie and Naomi, who will assist you from you initial visit to the showroom all the way to installation with any of your design and flooring needs, having both been in the flooring business for many years. All of our installers and delivery people, have been hand picked by Jean. They are fully insured, and have experience in the flooring industry. Why not come in today. You won't be sorry you did. Additional Contact: Jean Coutu

Business highlights

39 years of trusted experience

Services we offer

Sales & Installation of all types of flooring, as well as countertops, backsplashes, tile shower stalls.

Services we don't offer

We do not offer the service of re-finishing hardwood, but please call our store and we'd be happy to give you a local referral. Also we do offer repair and carpet re-stretching services, however only within 15 minutes of our store location and on a case by case basis.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 51-59 of 59 reviews

Bruce Z.
11/2017
5.0
flooring contractor, carpet installation
  + 0 more
Installation was done very well.
Description of Work: Installed carpet in three rooms, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Carpet & Creative Floors Inc
Thank you for taking the time to review our businesses performance.

Andrea C.
07/2017
5.0
countertops
  + -1 more
Very professional and helpful.
Description of Work: They were very helpful in helping me pick out tile & quartz vanity top for my bathroom renovation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Carpet & Creative Floors Inc
We do appreciate when our customers take the time to write [Member Information Removed] review of their experience with our company. It not only helps our business, but it also helps potential customers see they can trust us. We enjoy making our customers visions come true. We are so pleased when they are so happy with us that they keep coming back. Thank you again, and we look forward to working with you again in the future.

Strider T.
03/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Great in assisting with purchasing decisions in engineered hardwood flooring. Also caught over-charge mistake and made arrangements to correct it before I even noticed it. Great and accommodating in arranging final pick-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Century Carpet & Creative Floors Inc
Thank you for your kind words. We strive to have every customer be a happy customer. We have built our company on honesty, fairness, quality workmanship, and customer service. It is nice to hear when a customer appreciates that. Enjoy your new flooring, and we look forward to working with you again in the future.

Patricia C.
01/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Best service and job well done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Century Carpet & Creative Floors Inc
Thank you [Member Name Removed] for taking the time to write a review about your experience with our company. We look forward to working with you again in the future.

Allison B.
01/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Put in hardwood floors in my livingroom dining room and kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,400

Response from Century Carpet & Creative Floors Inc
Thank you Alison for taking the time to say a few words about us. It was a pleasure working with you, and we look forward to working with you again in the future.

Debbie A.
12/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Century Carpet & Creative Floors Inc
Thank you for taking the time to write a review about your experience with our company. It was a pleasure working with you. We look forward to working with you again on your next project.

Amy A.
02/2015
5.0
ceramic tile, countertops
  + 0 more
N/a
Description of Work: Tiling, counter tops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Carpet & Creative Floors Inc
Thank you [Member Name Removed] for taking the time to review our company on Angie's List. Thank you too for the pictures of the completed job. It looks beautiful! We are so pleased that you love it, as well as our company. We can't wait to work with you again soon.

william D.
08/2014
5.0
flooring contractor
  + -1 more
Great!
Description of Work: Installed flooring in Basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from Century Carpet & Creative Floors Inc
Thank you for taking the time to write a review about our company and your experience with us. We take our customer satisfaction very seriously, and strive for excellence on each and every job. We are very happy that you had a pleasant experience with our company.

Diane S.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They came to restretch our carpet. They moved the furniture that we could not do, vacuumed when they finished, then replaced the furniture. Great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Carpet & Creative Floors Inc
Thank you [member name removed] for taking the time to rate our company's performance. We value the impression we leave with our customers, and welcome their comments. We strive to please every customer, and make their experience with us a pleasant one. Thank you again, and we look forward to serving you in the future.
    • 1
    • 2
    • 3(current)

Contact information

21 Main St, Ayer, MA 01432

http://www.century-carpets.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Countertops and Backsplashes

FAQ

Century Carpet & Creative Floors Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Century Carpet & Creative Floors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Century Carpet & Creative Floors Inc offers free project estimates.
Yes, Century Carpet & Creative Floors Inc offers eco-friendly accreditations.
No, Century Carpet & Creative Floors Inc does not offer a senior discount.
No, Century Carpet & Creative Floors Inc does not offer emergency services.
Yes, Century Carpet & Creative Floors Inc offers warranties.
Century Carpet & Creative Floors Inc offers the following services: Sales & Installation of all types of flooring, as well as countertops, backsplashes, tile shower stalls.
We do not offer the service of re-finishing hardwood, but please call our store and we'd be happy to give you a local referral. Also we do offer repair and carpet re-stretching services, however only within 15 minutes of our store location and on a case by case basis.

Contact information

21 Main St, Ayer, MA 01432

http://www.century-carpets.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM