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Tom Curren Companies has been a leader in home-improvement throughout Massachusetts since 1986. Our broad scope of services can increase your home's appearance inside and out, ensure its weather resistance, and add to its value-- now and in the future. From high-end kitchen renovations to exterior painting, gutter installation or simply a ceiling patch, Tom Curren has you covered.
This was a 'big deal' that was $450 for full day of carpentry. Job was done as requested, however, I was overcharged $800. I could not get accounting of the charges and owner actually came out to house to discuss. Still do not have fully accurate accounting, but was good enough (this is for a condo account). Looked like they totally ignored the big deal payment and charged me for all the labor. Would never use this company again. Felt like they were taking advantage of a woman owner of property.
Description of Work: Enclosed under deck with Azek and plastic lattice. Replaced lowest shingles on one side of house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Response from Tom Curren Companies
We always appreciate feedback from our customers and of course it’s always disappointing when a customer is less than satisfied. In this case, we are slightly surprised by this review considering that the owner, Tom, met with the property owner almost a year ago and both parties agreed that the matter had been resolved as a “win- win” to everyone’s satisfaction. Although the work we performed was excellent, and was completed on time and at the agreed on price, the homeowner did contact us sometime after the job completion in order to obtain the job invoice and material receipts. Unfortunately, due to the elapsed time between the project’s completion and this request, our bookkeeper, who was a temp filling in for our full-time bookkeeper, was unable to retrieve all the receipts for the job accurately We do apologize that we were unable to provide all of the receipts, however, we believe that we not only took the appropriate steps, but also went above and beyond to resolve the situation and ensure the homeowner was happy. The company owner met with the homeowner and gave her the receipts we had on hand, and wrote off everything else we couldn’t clearly identify as a simple good will gesture. The customer thanked us. As to the charge of taking advantage of a woman property owner, in our nearly 30 years of business, this is the first time that such a remark has been made. Our office is full of great people, mostly women, and the majority of our customer interactions everyday are with women, rather than men. We do not discriminate based on gender, or any other factor and are very saddened that things have been falsely represented that way.
Lynda F.
07/2012
5.0
handyman service
+ -1 more
I was having trouble getting someone out quick enough (the front door wouldn't stay closed!) Nick had me email a picture of the issue and had the handyman check before he even got to my house. He was able to come by within a few days, fix the door and a few other odds and ends in the house. Friendly, professional, great experience!
Description of Work: fixed a door frame, reattached ceiling tiles
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
A. N.
07/2012
3.0
deck cleaning, decks, house painters, siding, contractors
+ 3 more
Most of the work went fine, though there was some unfortunate and unecessary sloppiness - like dripping paint and stain onto interior floors and carpets while carrying open cans through the house. My biggest issue was with the carpentry aspects. After getting a detailed price breakdown, I asked both contractor and crew chief what I would get if I spent another $1000 or so - I didn't want to lowball the job, and lose quality. I was assured that the quoted price would get the job done to high standards. It turned out later that some serious rot had been painted over; it got worse quickly, and resulted in damages that cost far more than the original job to repair. The window replacements were of lower quality than I had requested and agreed to pay for. Two decks were replaced in a way that made them impossible to service (leaf removal, re-staining, etc.); the correction was inadequate, and I wound up paying someone else to make it right. In the course of that work, we found that the Curren carpenters had removed and improperly replaced a balcony drain. For several years, much of the water poured into a wall, leading to a major carpenter-ant infestation and $thousands more in additional repairs. The basic exterior cleaning and painting went fine, more or less. The woodwork was not much short of a disaster. Perhaps the company is doing a better job now of choosing its carpentry subcontractors, and also of really checking the condition of at-risk trim and window framing. I hope so.
As a company, Tom Curren Companies always strives to deliver the highest level of detail in our work, and the best possible customer service. To that end, we always appreciate feedback from our customers, and love to hear about how we’re doing. Unfortunately, in the case of this review, it is very difficult for us to speak to the concerns the customer has raised, as nine years have passed between the completion of this job and the posting of this review. Consequently, it is difficult to put the pieces together on what exactly happened to leave this customer less than satisfied; however, we want all of our customers, both new and old, to be thrilled with the work we have done for them and would love to try again with this customer and demonstrate to this homeowner why thousands across the Boston area have come to know us as the area’s premier home contracting company
Swaroop A.
07/2012
5.0
decks, woodworking
+ 0 more
They were professional in assessing the damage and providing a quote. They provided an estimate for fixing the damage, but we decided to go with another contractor that offered to completely re-build the front porch.
Description of Work: No services were performed.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NANCY B.
07/2012
3.0
interior painters, woodworking
+ 0 more
Not well. Not interested in going over the details. I stated the main information in the above paragraph.
Description of Work: It was an Angie's List special for X number of hours of carpentry for a certain price. I was sent someone who was not a skilled carpenter. They had to send someone else back to fix the problem...not a pleasant experience.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$300
Response from Tom Curren Companies
This isn't the way it usually goes with us. For this customer, although we did send an experienced handyman/carpenter to perform the work on the customer's home, the end result did not meet her expectations. As a company, we make every effort to ensure complete customer satisfaction on all of our jobs, so as soon as we were made aware of the customer's dissatisfaction, we arranged for the owner, Tom, to meet with the customer to review the issues. Once we and the customer agreed on what needed to be done, we scheduled a time for a carpenter to promptly return and resolve all issues. We do regret that the result was not what the customer expected the first time around, and sincerely apologize, however we believe that we took the appropriate steps to resolve the issues as soon as possible.
CHRISTOPHER L.
07/2012
5.0
decks, handyman service
+ 0 more
The experience went very well overall. They did several hours of work for us on our porch, and did a nice job! The quality of the work was what I expected for the time & cost.
Description of Work: We purchased a Big Deal for some handyman service.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lorne S.
07/2012
5.0
decks
+ -1 more
They did a pretty good job and it wasn’t all that expensive, so it was a good experience.
Description of Work: They did some work on my back porch about two years ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
07/2012
4.0
woodworking
+ -1 more
The experience was good overall. They arrived on time, were reasonably-priced, cleaned up well after themselves, and did a good job!
Description of Work: They repaired a fence.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Helen F.
07/2012
5.0
house painters, replacement windows
+ 0 more
The whole process was conducted in record time. The carpenter returned the following day to paint the aluminum trim with paint that I purchased. He also removed some mildew on my vinyl siding beneath the window ( which I provided a pail with bleach water for).
Description of Work: Removed and replaced hexagon window in bathroom, replaced decorative custom glass, replaced aluminum exterior trim and painted trim. The service was very professional and cordial. They used a new window purchased by me from Home Depot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
CHARLES B.
07/2012
5.0
remodeling
+ -1 more
They were great! They were clean and timely. Their price was reasonable and they did a good job overall. I just referred them to my sister.
Description of Work: They did some construction work for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BURTON E.
07/2012
4.0
gutter repair
+ -1 more
They did a very good job! They had to come back to re-do something, but they were good to work with overall.
Description of Work: They did a very good job! They had to come back to re-do something, but they were good to work with overall.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Grant W.
07/2012
5.0
home remodeling
+ -1 more
They did a good job overall! They were prompt and everything was done to our specifications. The job went well!
Description of Work: They worked on our bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erica F.
06/2012
5.0
handyman service
+ -1 more
Price was high, but the service provided for the estimates was very professional and responsive. I dont doubt he would do good.
Description of Work: Got an estimate from him, fr some small repairs around the house.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Vicky S.
06/2012
5.0
house painters, pressure washing
+ 0 more
I live in a 3rd floor condo, which is really the converted attic space of a 2-family house converted to a 3-family. The insurance company for the house,i.e., all 3 condos, told us last fall that I had to have my deck and the back stairs (i.e., "emergency egress) re-painted, or they would drop the insurance. Not only was Tom Curran Co. responsive when I asked for an estimate, they suggested I ask the insurance company if powerwashing in the fall and painting in the spring would meet the requirement. That worked! This not only made the project more affordable, as I paid only for part of the job in the fall, it also meant that having the work done in the spring, the paint job would be better (late fall not being the best time to paint outside). The price Tom Curran gave me was also the best estimate I got. In addition, they take credit cards, which I found very helpful. And they were terrific about contacting me by email, which is my preferred means of contact. Overall, everyone I dealt with was professional, considerate and helpful. My next big project at home is a bathroom renovation, and I look forward to getting an estimate from Tom Curran & Co. I will certainly factor in to their estimate the ease of working with them as well as their consideration when dealing with clients!
Description of Work: I had an 3-flight, exterior staircase and deck powerwashed and re-painted. In addition, I had several spindles replaced on the deck, and a few minor repairs, such as fixing a loose railing. The powerwashed the deck and stairs in the fall, and then did a 2nd powerwashing this spring before paiting the deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Domenic V.
06/2012
5.0
contractors, woodworking
+ 0 more
It was wonderful; they did a great job. They were efficient and clean.
Description of Work: They did some carpentry, installed a step down attic ladder and crown molding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hacho B.
06/2012
5.0
deck cleaning, interior painters, plastering
+ 1 more
We have had some experience with contractors in the area and I must say that Tom Curren Companies stood out as different and much more professional in their approach to our projects as well as the execution and follow up. Our back stairs had aged and were soggy and falling apart, Also we had a bathroom with ancient sea shell wallpaper that was beginning to peel off. With our new baby and my husband's parents impending arrival for a 2 and half month stay, we wanted this work to be accomplished before or at least at the beginning of their stay. One of the things that we found really the your company apart from the rest is the fact that a qualified project manager (Jason) with many years of relevant hands on experience came in to see the issues and recommend the various courses of action. Within 2 days he also came by with the estimates and we decided upon a course of action. The work was started within days and finished before my parents in law got here. The workers , carpenters and painters, were extremely professional, well mannered and went out of their way to explain what they were doing, what the time line was, when they would be arriving and when they would be finished. When all the worked was done the project manager closed the loop with us. I would most certainly elect elect to go with Tom Curren Companies again on future projects. Worth mentioning, Gilmar and Diego were the two workers whom I spoke with about each project and I think any customer would find that they are they are assets to the organization. They were personable and asked about my new baby and were just nice people in general.. They were understanding when one morning I was late in getting to the door. And they were knew their work very well - The end products are awesome!
Description of Work: Our back stairs were repaired and repainted/ stained. Our aging bathroom had the old wall paper removed and was plastered and painted with a benjamin moore aura color. (The surface looks as smooth as an eggshell now - no bumps whatsoever!)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Anna M.
05/2012
2.0
gutter repair
+ -1 more
They went ahead and repaired the gutter without getting my permission, and charged my debit card number which I had given them. In the spring another company told me they still needed repair. They refunded me the repair charge, but not without a fight. I had to call to follow up many times.
Description of Work: Cleaning and repair of gutters
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$300
Response from Tom Curren Companies
We do recognize that there were some misfires around the communication regarding the work to be performed on this job. Unfortunately, because of the state of disrepair of the gutters coupled with the fast-approaching frost, we could not perform the required cleaning without making the necessary repairs. We sincerely apologize to the customer for any distress experienced as a result. We pride ourselves on providing the highest quality services available and very much appreciate this customer’s feedback. If a customer is ever dissatisfied, we want to know about it right away. As a result of this post, we will be reviewing our gutter cleaning procedures to ensure that our mission of 100% customer satisfaction is met.
Katharine L.
05/2012
4.0
gutter cleaning
+ -1 more
They did a good job and everything went smoothly.
Description of Work: We have hired them twice. The first time was for gutter cleaning and the second was for a roof cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Susan C.
04/2012
5.0
interior painters
+ -1 more
They send someone who will go over the whole project with you before you sign any contracts. I most recently worked with Brian who was absolutely wonderful. The painters always ask a lot of questions to make sure they do a good job. They show up when they say they will. I always feel comfortable leaving these people in my house. They clean up after themselves really well and always make the right moves to ensure that the furniture and floors doesn't get messy.
Description of Work: I've been using him for the past 20+ years. He most recently painted the interior of the house.
Met with Barry Eldershaw promtly after requesting estimate. He was very thorough, knowledgable and pleasant. He returned quickly with well packaged estimate, including information about the company's insurance, and timeline for project completion. Within proposed timeline, Fabio started and completed work on all of the above. Fabio was efficient, professional, friendly, and easy to have around the house for the time it took to complete the work. We would not hesitate to contact Tom Curren for home maintenance needs in the future, and would certainly ask for Barry and Fabio!
Description of Work: Interior Painting: touch up walls and doors through out entire house. Exterior Painting: shutter touch up, garage door, trim on lower windows. Washed entire house making it look good as new. Handyman: fixed holes in wall, broken bathroom vanity, rotting threshold at front door. Porch: replaced all screens, painted floor and ceiling, completed attractive woodwork framing screens.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
natalie S.
04/2012
3.0
house painters, woodworking
+ 0 more
He had a good estimate, the job's not over, he's coming back, and doing more things. If he does a great job, the price is great.
Description of Work: He is staining the deck.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,400
DOUG H.
04/2012
5.0
house painters, interior painters
+ 0 more
Diego and his crew showed up on time and were very easy to work with. Worked quickly and efficiently, finishing prep and multiple coats in just two days. Cleaned up at the end of each day, and worked very neatly. Very satisfied with the result.
Description of Work: Cleaning, patching and painting of full finished basement. Combination of new and old walls, with multiple paint colors and finishes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
stephen W.
04/2012
5.0
handyman service
+ -1 more
ALL WENT VERY WELL FROM START TO FINISH.,
Description of Work: PUT TILES BACK ON SPLASH BOARD. FIXED DRAW. rESEALED FORMICA THAT WAS LOOSE. FIXED AND TIGHTEN FRONT -PANEL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
howard L.
04/2012
1.0
decks, house painters, contractors, woodworking
+ 2 more
We received a mailing from this company and called them. They showed up late for the scheduled appointment (It took 2 weeks to schedule) and then after they came, we never heard back from them with an estimate or a call.
Description of Work: Called for repair of ceiling in office and to build deck and stairs at back door.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Tom Curren Companies
This isn’t the way it usually goes with us. We perform hundreds of estimates every year, and have thousands of happy customers. In this instance, we thought we arrived on time, at 4:30, which is the time we have in our records for the appointment. However, the customer had written down 4:00 for the appointment time. We do apologize for this misunderstanding and emphasize that this was not due to lack of concern for the customer. We invite this customer to contact us and allow us correct the misunderstanding, and demonstrate why we are the first choice for painting in the Boston area.
NORMAN B.
04/2012
1.0
house painters, gutter repair
+ 0 more
Disappointing - had to take two separate days to leave work and meet the estimator.
Description of Work: Requested two separate estimates for two jobs at two separate address. Made an appointment to meet and get estimate for first job. TC Cancelled first appointment then showed up for the second. Discussed work to be done. and need for work at second location. Promised to go to second location to examine work. Never appeared at second location. Never provided estimate for the first job. Time went by then it got too cold to do the work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Tom Curren Companies
The customer is right in stating that, although we did deliver price on the first job, we did miss the second appointment. This was a rare slip-up and we sincerely apologize. We strive for 100% customer satisfaction and, as a result of this report, we will be looking into the events that caused the second appointment to be missed, and we invite the customer to contact us so that we can rectify the situation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Exterior Painting,
Interior Painting,
Handyman Services,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Decks and Porches,
General Remodeling,
Plaster,
Gutters,
Windows,
Drywall,
Kitchen and Bath Remodeling
FAQ
Tom Curren Companies is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Tom Curren Companies accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Tom Curren Companies offers free project estimates.
Yes, Tom Curren Companies offers eco-friendly accreditations.
No, Tom Curren Companies does not offer a senior discount.
No, Tom Curren Companies does not offer emergency services.
Yes, Tom Curren Companies offers warranties.
Tom Curren Companies offers the following services: Interior & Exterior Painting; Kitchen, Bath & Basement Remodeling; Carpentry; Deck Repairs or Build; Window & Door Installation; Plaster Repairs; Wallpaper Hanging & Removal; House Washing; Deck Stripping & Sealing; Gutter Repair, Replacement & Protection; Siding Installation