Greater Boston Home Inspections Inc

John was one of a few inspectors that were able to schedule an appointment on a short notice (< 1 week). He did perform the pre-sales home inspection and radon inspection; though comparing to other inspectors he did not provide any images or email report. He did not spent even 2 hours inspecting the property. He seem to be more enjoying cracking jokes than performing actual inspection. He could not find any serious issues, though according to the roofing contractors roof need to be replaced; also attic ventilation was done with a single gable vent, which was not adequate, and roof was having breathing issues. His "free home consultation as long as you own a home" seems useless.

This guy is a joke. I know more about doing a home inspection than this guy, and I'm a first time home buyer. I asked him to do an inspection on my house, and I basically paid to have him tell me one of the sockets didn't work. Yet, 5 minutes at the breaker box after moving in, you could see that the fuse was turned off to that socket. It's like he'd never seen a house before. He also walks into the basement and goes and quot;looks like water has leaked beforeand quot;...Really? no one with eyes could miss that. How about turning on the water to see if it STILL leaks? That's something a normal inspector would do. Biggest, problem however. He didn't inspect the chimney flues. These are the kind of things you hire an inspector for. I can see if a light doesn't turn on, or if the breaker box isn't on. Your job is to examine the structure of the house. We ended up having a serious problem with the gas exhaust, and had he examined the clean out, it could have been caught. He looked inside the fire place one and just said and quot;probably get a cap on here. have someone come outand quot; he also said that about a plumber, and electric. That's your response for everything? I realize he probably says that so he thinks he does a good job, but any real inspector would take a few moments to examine what was really going on. After all, that is what I'm paying a guy for. He also missed a gas pipe issue that the town inspector flipped out about when he came to do some new work inspection. We also asked Jon about the appropriate ventilation in our utility room, he said there was no issue. Town inspector said it needed to be changed, and a few other issues we had to update before the plumber could do more work in here. He cost us an extra 4k off these small things alone. I questioned him about these issues, sited his written policies that say what he would examine and that he failed at his job and owes me a refund. I used his own documentation to verify he didn't do what he said he would do. He quit responding to me. Never use this guy!!!

Jon was recommended to us by our realtor Irene Kerzner. He is very familiar with metro-west communities and older homes. He performed a very thorough home inspection a week after our offer was accepted. Jon arrived on time and was very polite and professional. We walked though the entire house inside and out and Jon pointed out everything he was looking at. Jon was very receptive to questions and offered good suggestions and recomendations. Jon left a portable Randon meter in the basement that was collected a few days later. Jon followed up the inspection with full write-up within a few days detailing everything he observed. He also made himself available for follow-up questions and explanations of items in his write-up. I would absolutely recommend Jon to anyone needing a home inspection.

John responded to a message left on his phone quite quickly and was able to accomodate a fairly tight requirement (which is always the case for an inspection related to a house purchase). His price wasn't the cheapest but was highly competitive and given the types of reports, a great deal. The only reason for a slight mark down is that he was around 15-20 minutes late to the appointment. Traffic is hard to predict but it would have been a non-issue if he called as soon as it was obvious he would be late. There is a lot to arrange in advance of an inspection. The inspection itself was excellent and John has a great personality which makes it a lot more comfortable to ask questions during the inspection. The report provided was professional and thorough - you get a written report at the inspection and then an electronic one as a follow up. There were some issues with the Radon which were again due to not arriving at the agreed times but the testing itself was professional. It is understandable that things are extraordinarily busy right now due to the market. Better communication though would be appreciated. I would hire him again although I would be clear from the beginning that even a quick call or text if running late would be appreciated.

The overall experience was very satisfactory.

Cold-called three days before I needed the inspection. Jon was available, arrived exactly on time for both delivery and pickup two days later- and less than two hours after pickup had the results emailed to me. Exactly what I needed- and with pleasant and polite service as well. Extremely satisfied.