Capitol Siding Co Inc

I had a bottom sash that broke when I was knocking on the glass, they said it was a bad seal and that harvey window would replace at no charge. this was back in February 2021. They also made one screen for the picture window too big, the other 2 are right size. The worker was suppose to show up at 8am, but showed up at noon time, I had too take a day off from work as I work 2nd shift. The dont show up on time or when they say. So Mark Sarkisian who you deal with is telling me still that Harvey who is also on rt 20 has the bottom sash and the screen, that they will be bringing it over to my house, but haven't seen either one yet, difficult people to deal with. you get an answer machine when you call them in auburn sometime as they have no concern about your problem or your project and act it as well. DONT HIRE. Better contractors out there. It wasn't the cost it's the bottom sash and a screen that Harvey who is in NH is responsible but capitol is a poor communicator and have a we dont care attitude!!!

When they put the siding on about 10 years ago we were very happy with them. A few years ago the flashing came off the side of the eaves they responded promptly. It happened again to the same area, they returned promptly with no problem and no charge. A few months ago during a wind storm the flashing in another area came off smashing and breaking our octagon window and scaring me grandsons who were sleeping over. My husband was able to put a temporary fix on it. I called Capitol Siding frequently they finally responded they sent someone out to look at it. I received a call back stating that it would be $200 to fix it. When I asked them about the life time warranty they said it didn't apply to this. That's funny they had fixed it before for nothing. I explained to the person who gave us the estimate that I would like to talk to the owner. Needles to say he never called me back. Now with today's windstorm it came down again and broke the octagon window even more. Right now u can't afford to fix it. I should have listened to people when they said not to use Capitol Siding BEWARE!!

We were concerned re. the cost of residing the entire house. The gentleman who came for the estimate was very helpful, suggesting residing the front with new, shingle siding, and using the old siding that was removed to replace several smaller areas on the side and back so it would match. They notified us before dropping off supplies and starting work, and were very professional during the process. The cost was consistent with the estimate. It looks terrific, we are definitely happy we had the work done, and are glad we were given suggestions for options.

Other than weather-related delays, the project went smoothly. I used Capitol Siding because a former neighbor had their house sided by them, and the result was beautiful. Our house came out equally well. Having had a house I previously owned sided by a not so reputable company, the difference was like night and day. The trim around our windows was perfectly mitered, the way it should be. All of our awnings were replaced to their original positions, and the gutter installation was definitely the work of a gutter pro. We thought the price was very reasonable, and this company stands behind its work as NO DEPOSIT is required--the full amount is due at the completion of the project. Unheard of in the contractor business! I would highly recommend Capitol Siding to anyone looking for a fair and honest contractor who performs quality work.

Not well - spent $10K and doors leak, have ice on interior and major drafts. They’ve been out 3 times - admitted that insulation, caulking inside and out not done - but not fixing properly as we still have ICE on inside.

He did a great job. He was professional and quiet. Everything looks perfect. He even reinstalled the hooks for my hanging baskets.

Correction of previous roof installation by Capitol Siding.

Excellent. They were professional,efficient, friendly and followed up with me and ensured I was satisfied and that my issue was resolved.

The crew worked fast and furious.  Actually, they were pretty darn good.  However, problems cropped up during the horrible winter.  In the spring, I called Dale to get bad leaks fixed that developed near a dormer, and he responded quickly.  But he refused to do anything about the leakage.  Later I paid another roofer to fix it and he reported there was no proper flashing installed around the dormer.  He wondered if the first roofer (Capitol Siding) gave a warranty on their work and I had to say apparently not.  In fact, when Dale came out to review the job, he said he'd fix it for an extra $5,500.  He gave me a written estimate.  Whaat a joke.  I ended up hiring someone else who did a great job for $2100.   At least I'll find out this winter.

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It went great. Clearly enthusiastic about business- responded promptly to my initial call, listened carefully to my concerns, and immediately produced an appropriate estimate. After a couple of days of comparison to other vendors, I called and scheduled work for the next week. They showed up on time, worked quickly, and cleaned up well.

Very well. Provider arrived on time and finished on a timely fashion. Recently we had an issued with 2 of the windows and a service rep arrived on time and took care of the issue.

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Very well, the provider cleaned and adjusted the gutters on my Sunparlor so they drain properly and stop causing ice in the winter time to form on my driveway. It only took him one hour to do the job and he saved me money by using the existing gutters while another company wanted to change two of the gutters and charge me $350 for the same job that Capitol Siding did for $150. I have to wait until winter to be sure that everything is in working order, but for now, the provider assured me that it will work fine.

Great installation. Site was cleaned up afterwards. Workers were polite and knew what they were doing.

I am happy with the quality of the work performed but the cost of the work is very expensive.
Capitol Siding told us that the siding on the garage rippled because the reflection from the windows facing the garage melted it. Because they said that the rippling was not caused by a defect, replacement was not covered under warranty. They recommended replacing the siding and purchasing full-length screens for the windows facing the garage in order to prevent a reflection hitting the garage siding.
The screens only cost $35 apiece which means that the labor and siding cost $320. Outrageous considering that Capitol should have originally advised us to purchase full length screens because they should have reasonably anticipated that the reflection from windows facing the garage could be an issue.
The price of the work was never communicated to us in advance. We had no idea how much it cost until after the work was performed and given that the siding has a lifetime warranty and that Capitol should have advised us the window reflection could be an issue, I think the cost is excessive. I called the owner to discuss and he took $90 off the cost but I am still unhappy. I should not have paid for any labor or materials. I am happy to pay the price of the full-length screens but the cost for the unneeded half screens should have been refunded.

It was excellent. They are very professional and were prompt and courteous while on job.

Our house had been damaged by a storm over the winter and some of the trim and siding had been torn off. They replace house trim and some broken siding on the second level of our home. The gentleman who did the work was excellent. He was very knowledgable and did high quality work. We had a slight leak and he fixed that too. He came when he said he would come and did the work within the time quoted. Overall the job was well done.

The work came out excellent. Gave the house a whole brand new look. We are very happy with the quality of work and professionalism of the work crew. Dale was very professional and prompt throughout the whole process. We will use Capitol Siding again for siding and window replacements.

It was an excellent job .I am very happy with the gutter replacement. The fact that he did all the work on Thursday afternoon and came back Friday morning in the rain to give me the invoice.

The work on patching the wall around the slider was never completed. The worker installed wooden steps to the yard which he said would be to code but were not. He did not want me to tell the owner that he did the work on the steps and pocketed the money so that he wouldn't have to give the owner a percentage.
I didn't realize it at the time, but the workers never covered my floor and scratched the heck out of my hardwood. After the slider was installed, they had to patch a large hole on the side which required a couple of trips to the house to finish (fill in, dry, sand...). The carpenter kept complaining and complaining that he was in pain and I finally just told him to not come back. I had to have some one else finish it. In hindsight, I should have complained to the owner but I was disgusted with them.
The carpenter promised to install wooden stairs to code form the new slider to the backyard. He charged me $250- and I found out afterward that the steps were not to code as they are actually required to have a railing.
I am still not convinced that they adequately sealed the wall. I never received a receipt or warranty.

I got 3 estimates. Capitol was the lowest and did the best presentation describing in detail what they did to complete the job. They also showed me their insurance, installation certification from the manufacturer and examples of past jobs. The only glitch was that the manufacturer sent 3 windows that were not sized properly so the job was done in two steps. We are pleased with the energy efficient Harvey Windows and the company that installed them.

They showed up when they were supposed to. The price was in the ball part of everyone else. They did a good job. I was completed happy with them.

The estimator was friendly and professional. As he was checking on the situation on my roof, he discovered the cause of the leak and applied a temporary patch to it for me, which was timely considering Hurricane Sandy was fast approaching. I had my quote in a few days and while it was not the lowest price I had received for any of the components of the work, it was the only quote by a single contractor who was able to handle all three projects for me, which I felt was important.
The only surprise was that after I had signed and returned the quote and the estimator came out afterwards to officially measure for my sliding door, Capitol sent me a revised quote for the door because they discovered on ordering my door that there was an upcharge for having 2x6 framing in my walls. This was something that their estimator knew about when he came out the first time because we had discussed how that would affect the installation and the trim work, so I was surprised they were coming back and asking for more money for that once I had signed the first quote. In the interest of getting the work started and completed before winter I agreed to the upcharge and moved on. It wasn't much money and not worth haggling over, but in my line of work I regularly do site surveys and quotes myself, and there's no way my company would have gone back to a client and asked for more money (especially such a small amount) once the quote had been presented and signed by both parties. However, to their credit, Capitol had gone out of their way to accommodate my request for particular brand and style of sliding door that I had first seen while speaking to another contractor about the work, and was ultimately able to get it factory-ordered and installed in a pretty short time frame, and was also responsive to my request to try to schedule the work on one of the few 50-degree December days so we wouldn't be too cold while the outside wall was opened up.
The gutters and downspouts soon went in over a course of several hours, done efficiently by one energetic man working alone. The roofer arrived several days later and finished his work quickly despite working in a cold drizzle on my roof all morning. Both of these workers were careful to clean up thoroughly after themselves and left no trace behind. Finally the sliding door installation was completed by two carpenters over a span of about four hours with a minimum of fuss. The only negative about that installation which earned a and quot;Band quot; for Capitol was that I discovered after they were gone that they had left a huge amount of fine white vinyl 'sawdust' in my lawn from cutting and shaving down the exterior trim boards, which I had to clean up myself with a shop-vac. The installers also left a lot of cigarette butts on both my front and back lawns which I felt was unprofessional.
Capitol asked for no money up front, and I wrote one check once all three jobs were completed which I thought was unusual in the world of home repair contractors, but nevertheless appreciated.