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73 years of trusted experience
Services we offer
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Free Estimates
YesWarranties
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Reviews
4.333 Reviews
Showing 1-25 of 33 reviews
Paul M T.
06/2021
gutter repair, replacement windows
+ 0 moreI had a bottom sash that broke when I was knocking on the glass, they said it was a bad seal and that harvey window would replace at no charge. this was back in February 2021. They also made one screen for the picture window too big, the other 2 are right size. The worker was suppose to show up at 8am, but showed up at noon time, I had too take a day off from work as I work 2nd shift. The dont show up on time or when they say. So Mark Sarkisian who you deal with is telling me still that Harvey who is also on rt 20 has the bottom sash and the screen, that they will be bringing it over to my house, but haven't seen either one yet, difficult people to deal with. you get an answer machine when you call them in auburn sometime as they have no concern about your problem or your project and act it as well. DONT HIRE. Better contractors out there. It wasn't the cost it's the bottom sash and a screen that Harvey who is in NH is responsible but capitol is a poor communicator and have a we dont care attitude!!!
Description of Work: Replace Picture window in front of house
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Heidi S.
04/2020
gutter repair, siding
+ 0 moreWhen they put the siding on about 10 years ago we were very happy with them. A few years ago the flashing came off the side of the eaves they responded promptly. It happened again to the same area, they returned promptly with no problem and no charge. A few months ago during a wind storm the flashing in another area came off smashing and breaking our octagon window and scaring me grandsons who were sleeping over. My husband was able to put a temporary fix on it. I called Capitol Siding frequently they finally responded they sent someone out to look at it. I received a call back stating that it would be $200 to fix it. When I asked them about the life time warranty they said it didn't apply to this. That's funny they had fixed it before for nothing. I explained to the person who gave us the estimate that I would like to talk to the owner. Needles to say he never called me back. Now with today's windstorm it came down again and broke the octagon window even more. Right now u can't afford to fix it. I should have listened to people when they said not to use Capitol Siding BEWARE!!
Description of Work: Siding and window replacement
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Barbara S.
09/2018
siding
+ -1 moreWe were concerned re. the cost of residing the entire house. The gentleman who came for the estimate was very helpful, suggesting residing the front with new, shingle siding, and using the old siding that was removed to replace several smaller areas on the side and back so it would match. They notified us before dropping off supplies and starting work, and were very professional during the process. The cost was consistent with the estimate. It looks terrific, we are definitely happy we had the work done, and are glad we were given suggestions for options.
Description of Work: Broken, worn siding replaced.
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Yes, I recommend this pro
Janet A.
05/2018
gutter repair, siding, replacement windows, doors
+ 2 moreOther than weather-related delays, the project went smoothly. I used Capitol Siding because a former neighbor had their house sided by them, and the result was beautiful. Our house came out equally well. Having had a house I previously owned sided by a not so reputable company, the difference was like night and day. The trim around our windows was perfectly mitered, the way it should be. All of our awnings were replaced to their original positions, and the gutter installation was definitely the work of a gutter pro. We thought the price was very reasonable, and this company stands behind its work as NO DEPOSIT is required--the full amount is due at the completion of the project. Unheard of in the contractor business! I would highly recommend Capitol Siding to anyone looking for a fair and honest contractor who performs quality work.
Description of Work: Vinyl siding replacement, storm door installation, gutter installation, picture window replacement
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Yes, I recommend this pro
$12,000
Nick T.
01/2018
gutter repair, replacement windows, drain pipe, doors, sunrooms
+ 3 moreNot well - spent $10K and doors leak, have ice on interior and major drafts. They’ve been out 3 times - admitted that insulation, caulking inside and out not done - but not fixing properly as we still have ICE on inside.
Description of Work: 2 floors of slider doors replaced
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$10,150
Siusan O.
05/2017
siding
+ -1 moreHe did a great job. He was professional and quiet. Everything looks perfect. He even reinstalled the hooks for my hanging baskets.
Description of Work: They replaced damaged siding and trim on the outside of the house.
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Yes, I recommend this pro
ANDREW S.
10/2016
roofing
+ -1 moreCorrection of previous roof installation by Capitol Siding.
Description of Work: *** THIS COMPANY'S SHODDY WORK COST US $5,000. I STRONGLY RECOMMEND YOU DON'T WORK WITH THEM. Here's what happened: Last summer we sold our home. As part of the purchase process, our first buyer sent a licensed home inspector to inspect of our house. The inspector found that the roof of our house, installed in 2004 by Capitol Siding (for our house's previous owner), wasn't properly ventilated. As a result it had aged well past its chronological age. The buyers sent a roofer for a repair estimate. He recommended the entire roof structure be replaced, at a cost of $15,000. In an attempt to prove them wrong, my wife called and emailed Capitol Siding for help. Dale emailed back, telling her the warrantee rested with the original owners and he wouldn’t help us. After a few more phone calls, Dale said he’d send someone out “immediately.” Four days passed and no one from Capitol came to our house or contacted us. Unsure what to do, we refused the buyer’s demand to replace the roof, and lost the sale. The following week I called and talked with Dale. He explained he only had one “roofing guy” physically able to get into an attic crawl space and up on a ladder to check our work. He’d tried to get that guy to our house last week, but the guy was ill and refused, so there was nothing Dale (the company’s owner) could do. Dale also said his secretary, who’d already found the paper copy of the original 2004 work order, was on vacation. He didn’t know where she’d put it, so he didn’t have any info on the work Capitol had done. (Capitol apparently hasn’t yet digitized their customer records.) I asked him repeatedly to provide the original work order and he never did. Finally Dale agreed to send his roofing guy to our house. He and I inspected my roof together. He pulled a ridge vent at random, inspected it, and told me the ridge vents in the roof should each have a 1.5” slit down the middle between the holes to allow for proper air ventilation. He showed me these vents didn’t have any slits. (See photo below, which I took, showing the Capitol roofing guy holding a ridge vent.) Consequently, the attic overheated in summertime and aged the roof prematurely. When I asked him why the slits were missing, he said Capitol’s installers failed to cut them in during the 2004 installation. When I asked why, HE SHRUGGED HIS SHOULDERS AND SAID “LAZY.” The next day, I received a quote from Dale for the following work: "To remove existing vinyl soffits, cut out center of wood on entire length, and install new vinyl fully vented soffits. To remove ridge vent, enlarge opening, and install new ridge vent.” His estimate: $1650. In other words, DALE WAS CHARGING US FULL PRICE TO REPAIR THE WORK HIS OWN COMPANY HAD BUNGLED IN THE FIRST PLACE. He didn’t acknowledge the fault his own roofer had placed on him, didn’t apologize, and didn’t offer us any sort of “make-good” compromise rate appropriate for the situation. Moreover, we got five competing quotes to fix the roof, and Capitol’s quote was the HIGHEST of all five quotes. We emailed Dale again asking for an explanation. We told him we wanted the same humane treatment the 22,000 satisfied customers he bragged about on Angie’s List had received. We offered him an opportunity to submit a revised quote. We told him if he couldn’t make this right, we’d feel compelled to warn other potential clients on Angie’s List by posting this review. We waited six weeks and Dale never responded. We eventually sold our house to another buyer for $5000 less than we would have earned from the first buyer. I’m not a vindictive person and have never written a review like this before for anything, but I thought homeowners like me should know. I STRONGLY RECOMMEND YOU DO NOT HIRE THIS COMPANY. Buyer beware!
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$1,650
Lisa V.
03/2016
roofing, siding
+ 0 moreExcellent. They were professional,efficient, friendly and followed up with me and ensured I was satisfied and that my issue was resolved.
Description of Work: Install flashing,drip caps, caulking
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Yes, I recommend this pro
$350
dennis S.
11/2015
roofing
+ -1 moreThe crew worked fast and furious. Actually, they were pretty darn good. However, problems cropped up during the horrible winter. In the spring, I called Dale to get bad leaks fixed that developed near a dormer, and he responded quickly. But he refused to do anything about the leakage. Later I paid another roofer to fix it and he reported there was no proper flashing installed around the dormer. He wondered if the first roofer (Capitol Siding) gave a warranty on their work and I had to say apparently not. In fact, when Dale came out to review the job, he said he'd fix it for an extra $5,500. He gave me a written estimate. Whaat a joke. I ended up hiring someone else who did a great job for $2100. At least I'll find out this winter.
Description of Work: Re-roofed house, stripping old first.
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$12,000
Gerald K.
07/2015
gutter repair
+ -1 moreIt went great. Clearly enthusiastic about business- responded promptly to my initial call, listened carefully to my concerns, and immediately produced an appropriate estimate. After a couple of days of comparison to other vendors, I called and scheduled work for the next week. They showed up on time, worked quickly, and cleaned up well.
Description of Work: Removed old gutters from my house and replaced them with a better, more modern system.
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Yes, I recommend this pro
$700
Sharyn E.
06/2015
gutter repair, replacement windows
+ 0 moreVery well. Provider arrived on time and finished on a timely fashion. Recently we had an issued with 2 of the windows and a service rep arrived on time and took care of the issue.
Description of Work: Put in some replacement windows
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Yes, I recommend this pro
$2,000
Daniel A.
07/2014
gutter repair
+ -1 moreVery well, the provider cleaned and adjusted the gutters on my Sunparlor so they drain properly and stop causing ice in the winter time to form on my driveway. It only took him one hour to do the job and he saved me money by using the existing gutters while another company wanted to change two of the gutters and charge me $350 for the same job that Capitol Siding did for $150. I have to wait until winter to be sure that everything is in working order, but for now, the provider assured me that it will work fine.
Description of Work: Clean and adjust gutters.
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Yes, I recommend this pro
$150
Toni F.
06/2014
gutter repair, replacement windows
+ 0 moreGreat installation. Site was cleaned up afterwards. Workers were polite and knew what they were doing.
Description of Work: windows
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Yes, I recommend this pro
$2,000
Julie K.
04/2014
gutter repair
+ -1 moreI am happy with the quality of the work performed but the cost of the work is very expensive. Capitol Siding told us that the siding on the garage rippled because the reflection from the windows facing the garage melted it. Because they said that the rippling was not caused by a defect, replacement was not covered under warranty. They recommended replacing the siding and purchasing full-length screens for the windows facing the garage in order to prevent a reflection hitting the garage siding. The screens only cost $35 apiece which means that the labor and siding cost $320. Outrageous considering that Capitol should have originally advised us to purchase full length screens because they should have reasonably anticipated that the reflection from windows facing the garage could be an issue. The price of the work was never communicated to us in advance. We had no idea how much it cost until after the work was performed and given that the siding has a lifetime warranty and that Capitol should have advised us the window reflection could be an issue, I think the cost is excessive. I called the owner to discuss and he took $90 off the cost but I am still unhappy. I should not have paid for any labor or materials. I am happy to pay the price of the full-length screens but the cost for the unneeded half screens should have been refunded.
Description of Work: Capitol Siding replaced our windows and sided the house several years ago. We contacted them recently regarding an issue we had with the siding rippling on the garage. They replaced the siding on the garage and installed full-length screens on the windows facing the garage.
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$390
Marie C.
02/2014
roofing, siding
+ 0 moreIt was excellent. They are very professional and were prompt and courteous while on job.
Description of Work: They repaired extensive siding damage we had due to a hail storm as well as doing a full replacement of our roof.
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Yes, I recommend this pro
Michele M.
12/2013
siding
+ -1 moreOur house had been damaged by a storm over the winter and some of the trim and siding had been torn off. They replace house trim and some broken siding on the second level of our home. The gentleman who did the work was excellent. He was very knowledgable and did high quality work. We had a slight leak and he fixed that too. He came when he said he would come and did the work within the time quoted. Overall the job was well done.
Description of Work: .
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Yes, I recommend this pro
$400
Tom M.
11/2013
roofing
+ -1 moreThe work came out excellent. Gave the house a whole brand new look. We are very happy with the quality of work and professionalism of the work crew. Dale was very professional and prompt throughout the whole process. We will use Capitol Siding again for siding and window replacements.
Description of Work: Removed old roof shingles and installed new shingles. Cleaned up all debris.
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Yes, I recommend this pro
$13,000
Janet M.
08/2013
gutter repair
+ -1 moreIt was an excellent job .I am very happy with the gutter replacement. The fact that he did all the work on Thursday afternoon and came back Friday morning in the rain to give me the invoice.
Description of Work: He replaced the back of the house gutter. He was supposed to do the job on Friday but came Thurs afternoon because of the rain storm that was coming on Friday.
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Yes, I recommend this pro
$250
Lillian V.
07/2013
doors
+ -1 moreThe work on patching the wall around the slider was never completed. The worker installed wooden steps to the yard which he said would be to code but were not. He did not want me to tell the owner that he did the work on the steps and pocketed the money so that he wouldn't have to give the owner a percentage. I didn't realize it at the time, but the workers never covered my floor and scratched the heck out of my hardwood. After the slider was installed, they had to patch a large hole on the side which required a couple of trips to the house to finish (fill in, dry, sand...). The carpenter kept complaining and complaining that he was in pain and I finally just told him to not come back. I had to have some one else finish it. In hindsight, I should have complained to the owner but I was disgusted with them. The carpenter promised to install wooden stairs to code form the new slider to the backyard. He charged me $250- and I found out afterward that the steps were not to code as they are actually required to have a railing. I am still not convinced that they adequately sealed the wall. I never received a receipt or warranty.
Description of Work: Took out two windows and replaced with a slider to the back yard.
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$2,750
Response from Capitol Siding Co Inc
Ed T.
05/2013
gutter repair
+ -1 moreI got 3 estimates. Capitol was the lowest and did the best presentation describing in detail what they did to complete the job. They also showed me their insurance, installation certification from the manufacturer and examples of past jobs. The only glitch was that the manufacturer sent 3 windows that were not sized properly so the job was done in two steps. We are pleased with the energy efficient Harvey Windows and the company that installed them.
Description of Work: Removed and replaced 8 double hung windows.
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Yes, I recommend this pro
$2,800
samuel Y.
02/2013
siding
+ -1 moreThey showed up when they were supposed to. The price was in the ball part of everyone else. They did a good job. I was completed happy with them.
Description of Work: They resided the whole house.
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Yes, I recommend this pro
$21,430
Douglas T.
12/2012
doors, gutter repair, roofing
+ 1 moreThe estimator was friendly and professional. As he was checking on the situation on my roof, he discovered the cause of the leak and applied a temporary patch to it for me, which was timely considering Hurricane Sandy was fast approaching. I had my quote in a few days and while it was not the lowest price I had received for any of the components of the work, it was the only quote by a single contractor who was able to handle all three projects for me, which I felt was important. The only surprise was that after I had signed and returned the quote and the estimator came out afterwards to officially measure for my sliding door, Capitol sent me a revised quote for the door because they discovered on ordering my door that there was an upcharge for having 2x6 framing in my walls. This was something that their estimator knew about when he came out the first time because we had discussed how that would affect the installation and the trim work, so I was surprised they were coming back and asking for more money for that once I had signed the first quote. In the interest of getting the work started and completed before winter I agreed to the upcharge and moved on. It wasn't much money and not worth haggling over, but in my line of work I regularly do site surveys and quotes myself, and there's no way my company would have gone back to a client and asked for more money (especially such a small amount) once the quote had been presented and signed by both parties. However, to their credit, Capitol had gone out of their way to accommodate my request for particular brand and style of sliding door that I had first seen while speaking to another contractor about the work, and was ultimately able to get it factory-ordered and installed in a pretty short time frame, and was also responsive to my request to try to schedule the work on one of the few 50-degree December days so we wouldn't be too cold while the outside wall was opened up. The gutters and downspouts soon went in over a course of several hours, done efficiently by one energetic man working alone. The roofer arrived several days later and finished his work quickly despite working in a cold drizzle on my roof all morning. Both of these workers were careful to clean up thoroughly after themselves and left no trace behind. Finally the sliding door installation was completed by two carpenters over a span of about four hours with a minimum of fuss. The only negative about that installation which earned a and quot;Band quot; for Capitol was that I discovered after they were gone that they had left a huge amount of fine white vinyl 'sawdust' in my lawn from cutting and shaving down the exterior trim boards, which I had to clean up myself with a shop-vac. The installers also left a lot of cigarette butts on both my front and back lawns which I felt was unprofessional. Capitol asked for no money up front, and I wrote one check once all three jobs were completed which I thought was unusual in the world of home repair contractors, but nevertheless appreciated.
Description of Work: I selected Capitol for three different projects on my 25 year old home: replace gutters and downspouts, repair a small leak in the roof, and install a new sliding patio door. I wanted a one-stop shopping contractor who would deal with all three projects in a very short period of time, in order to wrap them all up by the time winter closed in.
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Yes, I recommend this pro
$4,000
Barbara K.
03/2012
gutter repair, siding, replacement windows
+ 1 moreMr. Leslie actually did the work. He is a true professional and rightly proud of his craftsmanship. He alerted me to potential problems and recommended cost effective ways to solve them. He recommended additional support and insulation for my porch and the result is a much warmer room. He is very knowledgeable. No detail was too small for him to discuss: siding choices, gutter placement, how to upkeep the installation. Highly recommended!
Description of Work: Capitol Siding replaced my windows, sided my home, and put up new gutters. I worked with Dale and found him very patient. He wanted me to fully understand what I was getting. His contracts are very specific and he stands by his work. This company is detail oriented and uses the best materials. Because I did not put shutters on the front door again, the doorbell is a bit farther from the door than it should be. Dale graciously offered to move it closer if it bothers me!
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Yes, I recommend this pro
$30,000
Connijean M.
12/2011
gutter repair, replacement windows
+ 0 moreIt didn't take long for them to come out and look at the job. I told them I was leaving on a trip so they did the job before I left, which was only in a weeks time. He was personable and did the job quickly and professionally. It was very cold that day too.
Description of Work: Mark installed new gutters on my fathers house.
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Yes, I recommend this pro
$850
Paul R.
08/2011
roofing
+ -1 moreCapitol Siding Co Inc Capitol Siding Co Inc, they did a siding job on this house years ago, when my did owned the house. So, I thought I will check them out. Capitol Siding Co Inc, price was over $2000 more than others. I had gotten 8 bids. They wouldn't even come over when I was home, so I could talk with them,(i was home on vacation for 2 weeks and they wouldn't come out then for a bid). They came over on their own time. I would not recommend them. They are terrible ! I had another company do it for $3200.
Description of Work: Capitol Siding Co Inc I got a bid from Capitol Siding Co Inc, to replace my roof. They came in at over $8000 for that bid.
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- 1(current)
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Contact information
30 Auburn St, Auburn, MA 01501
Dale@capitolsiding.comLicensing
Insured
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*Contact business to see additional licenses.
Service Categories
Gutters,
Windows,
Siding,
Roofing,
Doors,
Sunrooms and Patio Enclosures,
Drain Pipe Installation
FAQ
Capitol Siding Co Inc is currently rated 4.3 overall out of 5.
Capitol Siding Co Inc accepts the following forms of payment: Check,Financing Available
Yes, Capitol Siding Co Inc offers free project estimates.
No, Capitol Siding Co Inc does not offer eco-friendly accreditations.
No, Capitol Siding Co Inc does not offer a senior discount.
No, Capitol Siding Co Inc does not offer emergency services.
Yes, Capitol Siding Co Inc offers warranties.
Capitol Siding Co Inc offers the following services: Siding (including James Hardie), Windows, Roofing, Decks, Additions, Gutters
Contact information
30 Auburn St, Auburn, MA 01501
Dale@capitolsiding.com