WattsControl, Inc.

Walter was neat clean and efficient. He asked us what we wanted and provided us with information we weren’t aware of on terms of running new wires back to our electrical panel. I found him to be quite pleasant and personable.

Excellent work!!

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Did not go with them. They wanted $186 just to come out to give me a quote. I'd get 1/2 back in credit if they completed the project. Here's the thing. I got a quote over the phone for $500 and $399 from 2 other Angie's list A rated companies. That means Watts would have charged me a 20% premium on the service for quoting the job. $186 isn't cheap if your finding out that their prices are not competitive.. I might have taken a $75 charge and 100% is credited if I had the work done.

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everything went great very professional and fantastic work. they communicated with me very well as to what needed to be done and about the electrical codes. I had Scott one time who was very good and had Walter the next two visits and he was super as well. I also really thought it was great having somebody in the office to answer the phone instead of having to leave voice mails and waiting for returned calls... way to go Valerie.

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unknown

They are just awesome company. They did really good work that you could count on and it was it a good price and super friendly.

Walter and his crew were there every day until each phase of the project was done. He advised and scheduled each part so we were always aware of what to expect. His invoices were clear and we always understood where we were financially. He allowed us to purchase materials, all the while making recommendations on where we could save $, but also where he didn't think we should skimp. He showed us so many ways to be efficient and all of his suggestions came with explanation and though initially I questioned some, I'm very glad I listened to all.

I can summarize my experience with Watts Control in two words: TOTAL RIPOFF! Before I explain the service Walter Hernandez provided and the cost, let me share my experience with two other licensed electricians?one before Watts, and one just a few days later. In a downstairs rental unit, Jeff and a co-worker grounded fourteen outlets in five rooms, installed four double 48? fluorescent ceiling lights plus three outlets for a combination basement workshop and storage room, running nearly two hundred feet of wire and adding two breakers to my service panel. They also installed three way switches on the second and third floor of the house to control lights from two different levels; installed a hallway ceiling light on the first floor; a wall light with a timer in an enclosed stairway; and they tied two outside lights to another new timer they installed. They spend approximately two-and-a-half days here and charged a total of $1,200 for labor and materials. Just after Mr. Hernandez, located about eight miles away in Ashland, was here to perform the following work?(add a circuit breaker to my tenant?s service panel and run along the joists about fifty feet of wire over to a new quad GFCI box he installed to be used to power the tenant?s new gas boiler)?I hired another licensed electrician to complete work I chose NOT to have Mr. Hernandez do. I?ll explain why in a moment. Joe, who had to travel 28 miles each way, along with a co-worker, did essentially the same work Mr. Hernandez did (breaker, 50 feet of wire, and a quad GFCI), except that it was for my service panel to power my new gas boiler. In addition, Joe also completed all the wiring for my boiler?s remote controller and pump, as well as the same wiring between the tenant?s gas boiler and its remote controller and pump. They also hard wired and attached to the ceiling two separate CO2 detectors, required by code. Joe and his assistant were here approximately three-and-a-half hours on a Friday evening. Total price, including labor and materials: $700. I found Watts Control on Angie?s List on Friday, January 24th (Jeff wasn?t available and it was a somewhat time-sensitive job), called and spoke with Walter Hernandez about work I wanted to be performed sometime the following Monday. After telling him about the two new boilers and the need to get at least the tenant?s boiler wiring done on Monday, he told me he could start the job late Monday morning and return to complete the work later on. I also told him that there could be plenty more work available if his price was fair; we?re in the process of building a new bathroom, breakfast nook, and laundry room. He said he?d get an estimate to me shortly, which he did. Reading it, however, it seemed like it was not for work related to me. Line items included: ?Decorative Receptacle is to be install or match existing? and ?Remove Existing Receptacle? I certainly didn?t need a ?decorative? receptacle for an unfinished basement, and, as I told him on the phone, there were no outlets where the boilers were being installed. So there was nothing to ?remove?. I contacted him and he sent me a revised copy?same price. It seemed high, even with a 20% ?discount?, but he said he?d done electrical work for boilers before so maybe there was more to it than I thought. Well, there was . . . . but there wasn?t. Not at his quoted price, as I found out later. Mr. Hernandez arrived late Monday morning in his fancy van. I showed him the work site in the basement, and about an hour-and-a-half later my doorbell rang. I came down to see that he had added a breaker to the tenant?s service panel, strung about fifty feet of wire to the joists, and installed the quad GFCI. I looked at the $440.80 quote?discounted 20% from the original $551.00 quote, and assumed . . . . incorrectly, that after he completed work at another job, he?d be back to do the same work for the second service panel and boiler?AS PART OF THE SAME QUOTE. He told me ?No, that would cost another $440.80.? Furthermore, he informed me that there was additional work that needed to be done to make the boiler or boilers operational and up to code: the wiring for both remote controllers and pumps, and the installation of the two CO2 detectors. So, not only would it have cost me $881.60 for the two breakers, about a hundred feet of wire and the two quad GFCIs, who knows how much extra Mr. Hernandez would have charged to wire the two remote controllers, two pumps, and install and wire the two CO2 detectors? I wasn?t about to find out. I felt totally ripped off being charged $440.80 for an hour-and-a-half work to install a circuit breaker, run some wire, and attach it to a box, so I called Mr. Hernandez a few days later to express my feelings. He asked what price would be fair for the work he did. We finally arrived at a figure of $300. With that, he said he would send me a $140 check if I would send him an email saying he had completed the work in the estimate. On January 30th I sent him an email that said: ?The addition of a breaker to the service panel, the running of some wire, and the installation of a GFCI was completed on January 27, 2014.? On February 6th, having not received the check, I sent him another email that said: ?It?s been a week since we spoke. When can I expect the $140 refund check?? About 45 minutes later I received this reply from him: ?Thank you for contacting us on regards to the discount check. The bank requires 3, 7 and up to 15 days for a check to clear. Expect a check within the next few days, or early next week.? On February 11th I sent him this email ?The check, written Monday Jan 26th [I meant the 27th] cleared my bank on Wed Jan 29th. So much for 3, 7, or 15 days. I hope to see a check today, as tomorrow is no longer ?early? this week.? A few minutes later he replied: ?I have to follow the rules of our Bank. Check was sent on Friday, I apologize, I have not control on what the Mail /post office does after that.? I received his hand-written check later that day in an enveloped that was postmarked Monday the 10th, not Friday the 7th or even Saturday the 8th. So much for the check being sent on Friday. So, that was my experience with Watts Control. Mr. Hernandez may refute much of this, but the facts don?t lie.

Walter managed to put bathroom fans in our old home and did all the electric for two remodeled bathrooms. His work was superb, very very neat and the price was competitive. We will only call Walter and Watts when we need any electrical or wiring jobs done! They are prompt efficient and do quality work!

Walter came to my house and with his ideas he found a way to put all my electronic fixtures (DVD, Video Game, Cable box and Home theater) hidden on a different room to avoid that busy look of wires and fixtures around my TV. Walter is very knowledgeable and helpful. He told what to buy and where to buy the best products. He was on time and prices we're great. I would highly recommend him and use him again as we need.

I found Watts Control after on the Nest thermostat's website to troubleshoot a problem with our new Nest thermostats that our HVAC company couldn't figure out. Walter was prompt, explained what he was doing and why, and gave a cost-breakdown before starting the work. He worked quickly, kept everything neat and tidy, and was friendly and accommodating. I've already recommended him to several friends and will use him in the future.

Thank you to Walter of Watts Control for a excellent job in my room renovation. We recently hired Watts control to install some rope lightening, electrical outlets and a light and he did a great job. They were clean, on time and very professional in everything they did and we will recommend them to all our family and friends. Pricing was right on target for other estimates we received and we are very glad we chose them to do the work as he was recommended by our plumber.

Everything was great. The gentleman was prompt and tidy, did thorough work, and was very friendly. Furthemore, it only took him a week to come out and do the work which was convenient.

They specialized in the installation of the Nest thermostat which is exactly what I had, so everything went very well. They arrived on time and charged a good price for the work.

He used many different forms and contracts in order to appear professional. However, I noticed he added an extra digit to his final bill which increased the amount by several hundred dollars compared to his original estimate. This was disconcerting considering that the final bill was completely identical to the estimate. Additionally, I had to have my brother dig the ditch for the electrical line because the electrician insisted that he didn't do that kind of work. An outlet on one of the light posts is without power, too. He did supply me with tar to paint the bases of the light posts in order to keep them from rotting.

They did a very good job, arrived on time, and charged a fair price. I would definitely use them again.

It was great! They did a comprehensive and thorough walk-through with me, and they provided several energy saving tips. Furthermore, they were always responsive and prompt, and they did an excellent job for a fair price.

He kept me on schedule and informed the entire way through. I felt his pricing was very reasonable as well. Very happy to recommend Walter and his team.

I called, we set up an appointment, I was given a price and Walter did the work. Amazing!!

His name is Walter Hernandez. He does all electrical works. He was responsive, punctual, polite, pleasant, and professional. His work was excellent, and we would use him again in a heartbeat.

We're excited and have peace of mind knowing that we won't be out of power the next storm, and won't have to pull out the pull start generator and choose what appliance will work that minute. I'd highly recommend them.

Great work and great services, Hes not the cheapest electrician but he is worth the money. And his idea ended up saving us more money if we had hired other cheaper, less experienced electricians to do the job.