Jim Richard Plumbing & Heating Inc

This was my second experience with Jim's services, and again I was very pleased. Jim is always polite, on time, and does excellent work.

TIME WAS EXCELLENT, VERY POLITE, AND A REASONABLE PRICE.

We had a terrific experience with Jim. He was always extremely prompt and professional. He was able to set up a time to give an estimate within a couple of days from our first call, and provided a written estimate which he kept to even when unexpected things happened. He was proactive in coordinating his work with the contractor we hired for the job, and was willing to make an extra visit or two to allow the project to be completed quickly. There were a number of project phases involved, as we were replacing a tub, and needed to have a sink/vanity and toilet moved out to make room. He did a terrific job of the installation and made us feel comfortable to call him if we had any questions or problems. He came by for a final visit, just to make sure we were happy with everything, and made a couple of minor adjustments when we asked. Jim is down to earth and communicative. We found our faith restored in the plumbing trade by Jim, and would look forward to working with him again.

Jim did a great job! He was on time, very polite, and reasonably priced. I would recommend him & definitely would use him in the future.

Jim was great. He was efficient, honest, and thorough. He explained what he was doing, and I felt that his prices were fair. He made a very good impression on me, and I would definitely hire him again.

Jim was excellent! He was incredibly professional, and performed the work quickly. My only complaint was that he was a bit later than he had said and didn't call until he was already late. But his efficient service more than made up for it! Will definitely call him for future needs.

Jim is very professional. He provides free, written estimates. He stays in touch, by phone and email. He is on-time and does great work. I'm very satisfied.

JIM RESPONDED TO MY CALL PROMPTLY AND FIT ME IN RIGHT AWAY. NOT ONLY DID HE FIX MY PROBLEM, BUT HE SHOWED ME HOW TO DO IT MYSELF NEXT TIME ON BOTH THE RADIATOR WITH THE PROBLEM AND THE OTHERS IN MY HOUSE. I WOULD HIGHLY RECOMMEND HIM!

JIM'S A GREAT PLUMBER! HE CAME OVER TO EVALUATE THE JOB THE DAY I CALLED HIM AND FAXED AN ESTIMATE OVER THAT NIGHT. HE WAS VERY REASONABLY PRICED, EXTREMELY COURTEOUS, PLEASANT, ON TIME, KNOWLEDGEABLE, AND EFFICIENT. JIM FINISHED THE JOB RIGHT ON SCHEDULE, AND FOR NO EXTRA CHARGE EVEN REPLACED SOME BROKEN SINK PARTS THAT WERE NOT IN THE ESTIMATE.

HIS RESPONSE WAS THAT HE DID NOT PERFORM THAT TYPE OF WORK, BUT DID REFER ME TO ANOTHER COMPANY. HE WAS VERY ACCOMMODATING & I WILL PROBABLY TRY HIM FOR OTHER WORK.

JIM WAS WONDERFUL. HE WAS PROMPT RETURNING MY INITIAL PHONE CALL, HE GAVE ME A FAIR ESTIMATE OF THE WORK (AND THEN CHARGED ME THAT AMOUNT). HE CALLED THE DAY BEFORE TO CONFIRM THE APPOINTMENT AND ARRIVED AT THE TIME HE SAID HE WOULD. THE QUALITY OF THE WORK WAS TOP-NOTCH. WILL DEFINITELY BE USING HIS SERVICES AGAIN.

JIM RESPONDED TO MY CALL VERY QUICKLY AND WAS POLITE, KNOWLEDGEABLE, AND PROFESSIONAL.

EXCELLENT IN ALL CATEGORIES, A SUPER PLUMBER.

A TOTAL PROFESSIONAL. AS A SINGLE FEMALE RUNNING MY OWN HOME, I'M VERY PARTICULAR ABOUT WHO I LET IN MY HOUSE. ESPECIALLY AFTER HAVING BEEN ROBBED BY A CONTRACTOR! FELT COMPLETE CONFIDENCE JIM KNEW WHAT HE WAS DOING AND FELT COMFORTABLE WITH HIM AS A PERSON. HE CHECKED OUT A COUPLE OTHER PLUMBING ISSUES IN MY HOME AND DIDN'T CHARGE FOR IT.

JIM CALLED ME BACK PROMPTLY, SCHEDULED A VISIT AND ARRIVED WHEN HE SAID HE WOULD. HE WAS PLEASANT AND KNOWLEDGEABLE.

JIM DID EXACTLY WHAT WE ASKED FOR IN A TIMELY, PROFESSIONAL MANNER. HE WAS CLEAN, COURTEOUS, FRIENDLY, EFFICIENT, AND HIGHLY COMPETENT.

JIM WAS COURTEOUS AND PROMPT AND DID NOT LEAVE A MESS.

MR. RICHARD CALLED ME BACK PROMPTLY AND HAPPENED TO HAVE AN OPENING ON THE SAME DAY (WHICH WAS UNUSUAL, BUT LUCKY FOR ME). HE CAME EXACTLY WHEN HE SAID HE WOULD AND WAS PLEASANT AND PROFESSIONAL. HE ALSO GAVE ME SOME INFORMATION RELATED TO THE GROUTING IN MY BATHROOM, WHICH WAS HELPFUL. HE WAS EXTREMELY CAREFUL ABOUT CLEANING UP AND VERY RESPECTFUL OF MY HOME.

JIM GAVE FIXED PRICES OVER THE PHONE FIRST, SO NO SURPRISES. HE MET MY (TIGHT) SCHEDULE TO DISCONNECT THE OLD APPLIANCES PRIOR TO DELIVERY OF NEW, THEN WAS VERY FLEXIBLE WITH RETURNING FOR THE INSTALLATION WHEN THE DELIVERY WAS MESSED UP BY THE APPLIANCE STORE. HE RUNS A SOLO BUSINESS, SO WASN'T OFTEN IN WHEN I CALLED, BUT WAS VERY GOOD ABOUT RETURNING PHONE CALLS. HE WORKED QUICKLY AND EFFICIENTLY, AND LEFT NO MESS. WHILE THE PRICE WAS A BIT HIGH, HE WAS WORTH IT. I WOULD HIRE AGAIN.

INITIALLY CONTACTED JIM TO REPLACE OLD TOILET THAT DID NOT FLUSH WELL. HE AGREED TO DO SO, AND RECOMMENDED A CERTAIN STYLE THAT WAS COMMONLY AVAILABLE. THEN I GOT NERVOUS ABOUT RUNNING INTO UNFORESEEN PROBLEMS BECAUSE MY HOUSE IS SO OLD AND THE MEASUREMENTS ARE NOT STANDARD, AND I DECIDED THE MORE CONSERVATIVE THING WOULD BE JUST TO REPLACE THE TOILET MECHANISMS. JIM AGREED WITH MY DECISION AND PERFORMED THE WORK TO MY COMPLETE SATISFACTION, EVEN ADDING A SHUT-OFF VALVE FOR FUTURE SAFETY, SOMETHING I HAD NOT EVEN THOUGHT ABOUT. THE TOILET WORKS PERFECTLY NOW, AND COST HUNDREDS OF DOLLARS LESS TO REPAIR THAN TO REPLACE.

PUNCTUAL, EFFICIENT, RESPONSIVE, OVERALL A JOY TO HAVE HIRED.

JIM IS A WONDERFUL PERSON TO DEAL WITH. COMMUNICATES WELL, VERY CLEAN, PROFESSIONAL WORK, AND THE PRICE WAS IN-LINE WITH MY EXPECTATIONS. A+ I'M DEFINITELY CALLING HIM FOR THE NEXT PLUMBING JOB.

JIM WAS VERY PROFESSIONAL AND FRIENDLY. HE ARRIVED ON TIME, EXPLAINED THAT THE REPLACEMENT PART FUNCTIONED A LITTLE DIFFERENT THAN THE ORIGINAL, COMPLETED THE JOB QUICKLY AND CHARGED THE QUOTED PRICE. THIS WAS A SIMPLE TASK BUT I APPRECIATED HIS APPROACH TO THE JOB. A+

I GOT HIS NAME FROM ANOTHER ANGIE'S LIST MEMBER.

EXCELLENT EXPERIENCE. JIM RETURNED ALL MY PHONE CALLS. HE ARRIVED AT THE APPOINTMENT AS SCHEDULED. HE WAS VERY PROFESSIONAL AND THOROUGH. I INTEND ON USING HIS SERVICES AGAIN.