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2 Rivers Contracting & Services Inc

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Award winning.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing, heating, water heaters, boilers, gas fitting, drain cleaning & kitchen & bath remodeling.

Services we don't offer

HVAC.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.593 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
4%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Showing 76-93 of 93 reviews

CATHLEEN F.
01/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Discovered hot water heater was leaking late on a Saturday morning and left message with answering service. Call returned promptly by John and he expressed concern, asked good questions and provided advice on what to do or not do. Asked us to call if it got worse, otherwise he'd come first thing Monday to fix it. On Monday John advocated for us with his supply company and the manufacturer of the faulty hot water heater since it failed while still under warranty. Each time I left a message with the answering service I received a prompt call-back. John let us know in advance when he would arrive and he and his worker were efficient in replacing the hot water heater. They also honored the 10% Angie's list discount they are currently running without any hesitation. Would definitely use them again for plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

SHONA G.
07/2010
5.0
plumbing
  + -1 more
see above
Description of Work: one of our kids flushed a bath toy down the toilet and it was causing a back up in the sewer outlet pipe. the situation got worse over the holiday weekend. I emailed Mr Ellis on July 4th to ask for help as soon as possible. he called me back on Monday evening July 5th and came out and fixed the problem on Tuesday afternoon. He was professional and very pleasant to work with. tried first to solve the problem inexpensively, but the blockage was too far down and he had to cut through the main pipe in the basement. He was very thorough and made sure the system was back to normal before resealing the pipe and installing a trap. Work took about 2 hours. He gave us the Angie's List discount without being asked. We would definitely use this company again. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ROBIN G.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
See above.. very well
Description of Work: My furnace was leaking; They were very responsive; came the next day- and there was no charge as the furnace was stillunder warranty

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlie G.
09/2008
5.0
plumbing
  + -1 more
The guy who runs the business is the one that came out. He gave me an estimate up front. After he installed the water heater he noticed that the gas was not venting properly. He called me to make sure that I got it fixed. He even told me that he would check it after I got it fixed to make sure everything was working ok. He was very nice.
Description of Work: They came out to the house and put in a new hot water heater and a few other little things like a connector for the ice cube maker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Adam B.
09/2008
4.0
plumbing
  + -1 more
He provided an Angie List 10% discount so I was happy about that. He was very nice and came right away. The drain still isn't draining like it should so I may have to call him to come back.
Description of Work: He unclogged the bath tub an replaced the flapper in the toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$240

MICHAEL L.
08/2008
5.0
plumbing
  + -1 more
This was the first time I had used their services. It was good. They were pleasant to deal with, were responsive, accommodating and had reasonable prices. They did good work and cleaned up afterwords. I was very pleased with them.
Description of Work: They repaired a plumbing leak in the wall of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

PAMELA N.
07/2008
5.0
plumbing
  + -1 more
Very pleased. We found water dripping from the ceiling of our newly renovated bathroom at 9pm on a Sat night (from the unrenovated bathroom above). Called a number of places and 2 Rivers was the first to respond. Came an hour after our call. Did a temporary fix and returned on the Monday to do a permanent fix. Very pleased with the service.
Description of Work: Provided emergency and follow-up repairs on a dripping toilet. Came out late on a Saturday night to do a temporary fix and then followed up on Monday with a permanent repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

AUDREY F.
07/2008
5.0
plumbing
  + -1 more
Excellent. One issue came up and even though they were very busy with burst pipes/other clients, he sent someone by immediately to correct it.
Description of Work: Relocated a washer/dryer including moving the gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Raj S.
06/2008
5.0
plumbing
  + -1 more
The plumbing part was great. They identified and fixed a shoddy job from a prior contractor (who telescoped a 5" into a 4"). They were prompt, skilled, and efficient. My only complaint was the way they put the wall back together upstairs, it is now cockeyed and some caulk/sealer is oozing. It is right in my entryway, so it is noticeable.
Description of Work: Repair cracked 4" line in basement. Run new 5" line to rear of house. Open wall 1st floor tie onto existing line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,087

Scott D.
06/2008
5.0
plumbing
  + -1 more
John Ellis and his son came out. They were very professional. They completed the work at the same price they gave me in the estimate over the phone. They cleaned up when they were done. This was a good job. They are good people and I have no complaints.
Description of Work: We had two toilets replaced. They took our old toilets and disposed of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

E.J. G.
05/2008
5.0
plumbing
  + -1 more
Came and fixed it quickly. He had said it could cost up to $350, if it was complicated, but it wasn't, so he charged me $150.
Description of Work: Accidentally dropped something down the toilet, which backed up. Called several places for estimates. John sounded the most concerned about not overcharging me and yet getting it done well and promptly. Instead of coming right then (it was evening), he came the next morning promptly at 7 a.m. and fixed it for half of what he had estimated by phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KAREN L M.
05/2008
5.0
plumbing
  + -1 more
They did a great job! I would recommend them for any type of plumbing. Very clean and professional!
Description of Work: They fixed my toilet flange.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$362

AUDREY F.
02/2008
5.0
gas leak repair
  + -1 more
Fantastic. They were extremely clear about the process from the beginning. When Mr. Ellis was here to assess the job (estimates are not free but are a nominal charge) he also made a suggestion on how to fix another issue and assessed a third. He was very cordial and professional. The work was done almost immediately, sooner than I had hoped. The assistant who was here to do part of the work was also very cordial and professional. Once the Wand D were delivered, John showed up within hours to complete the gas hookup. He came back to move the machine when I realized they hadn't been placed where I wanted. No complaints from him, no equivocation. Just excellent service and attention to my requests. I hope never to have a problem where I need him in an emergency, but I am keeping his number handy.
Description of Work: After purchasing a new washer & dryer, I needed to move a gas line and a vanity to make them 'fit' in the space.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

KATHLEEN K.
02/2008
5.0
plumbing
  + -1 more
First, my garbage disposal died and I was having a problem with a toilet. I called on Tuesday and they came out to take a look and diagnosed the problems. They did the work the following day and called me at work to let me know when they would be there. Arrived on time. They quoted $743 for the work and that is what I ended up paying. They were courteous and efficient. More problematic was that my water heater went on a Saturday. I called before noon and was called back in 5 minutes. I was initially told that they would come and take a look, but due to the long weekend (Presidents Day), I would need to wait until Tuesday to replace the heater. Was a big bummer, but I understood. Fifteen minutes later they called back and was able to get the heater. They came and installed it. My issue was resolved within 3 hours on the same day! Total cost was $1763. I highly recommend John Ellis - who is the owner - great guy and responsive.
Description of Work: This company is wonderful! I had two separate issues this week. First, my garbage disposal died and I was having a problem with a toilet. Second, my hot water heater needed to be replaced (on a Saturday, of a long weekend!). With the garbage disposal/toilet they came out and assessed the situation and determined what supplies I would need for the job. With the water heater - they were able to replace in the same day...see below. Fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,416

RICHARD L.
11/2007
5.0
plumbing
  + -1 more
Very good!
Description of Work: They did plumbing on short notice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

David A.
08/2007
5.0
water heater repair
  + -1 more
The project was completed very quickly and professionally. One day after authorizing to proceed, 2 Rivers was on site removing old equipment. The following day, the new heater was installed and operating. The following day we noticed a small gas leak, John was on site within about 15 minutes of our call and fixed the problem quickly.
Description of Work: Removed old tank water heater. Installed a new tankless heater.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Edward H.
07/2007
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Great to have had John Ellis' 2 Rivers Contracting working this project. John is a good listener and straight forward guy. The crew was always responsive, focused and effective.
Description of Work: In old Victorian - removed 2 gas hot water tanks and fed a new superstore tank from the gas boiler. Updated 2 bathroom baths with new pipes and showers. Replaced aging pipes. Gas to new range, new feeds and vents for 2nd floor laundry, repaired antique toilet and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

VITALY Z.
11/2006
5.0
plumbing
  + -1 more
Very nice people, courteous and professional.
Description of Work: Replaced corroded drain pipe. Work done in May 2006.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

PO Box 1512, Arlington, MA 02474

www.2riverscontracting.com

Service hours

Sunday:
7:00 AM - 11:30 PM
Monday:
7:00 AM - 11:30 PM
Tuesday:
7:00 AM - 11:30 PM
Wednesday:
7:00 AM - 11:30 PM
Thursday:
7:00 AM - 11:30 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
7:00 AM - 11:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Natural Gas Lines,
Handyman Services,
Drywall,
Interior Painting,
Kitchen and Bath Remodeling

FAQ

2 Rivers Contracting & Services Inc is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 11:30 PM

Monday: 7:00 AM - 11:30 PM

Tuesday: 7:00 AM - 11:30 PM

Wednesday: 7:00 AM - 11:30 PM

Thursday: 7:00 AM - 11:30 PM

Friday: 7:00 AM - 11:30 PM

Saturday: 7:00 AM - 11:30 PM

2 Rivers Contracting & Services Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, 2 Rivers Contracting & Services Inc offers free project estimates.
Yes, 2 Rivers Contracting & Services Inc offers eco-friendly accreditations.
No, 2 Rivers Contracting & Services Inc does not offer a senior discount.
Yes, 2 Rivers Contracting & Services Inc offers emergency services.
Yes, 2 Rivers Contracting & Services Inc offers warranties.
2 Rivers Contracting & Services Inc offers the following services: Residential & commercial plumbing, heating, water heaters, boilers, gas fitting, drain cleaning & kitchen & bath remodeling.
HVAC.

Contact information

PO Box 1512, Arlington, MA 02474

www.2riverscontracting.com

Service hours

Sunday:
7:00 AM - 11:30 PM
Monday:
7:00 AM - 11:30 PM
Tuesday:
7:00 AM - 11:30 PM
Wednesday:
7:00 AM - 11:30 PM
Thursday:
7:00 AM - 11:30 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
7:00 AM - 11:30 PM