Rivers Plumbing and Heating

Plumbing, Water Heaters, Heating and Air Conditioning

About us

With 20 years of plumbing experience, Mike Rivers of Rivers Plumbing and Heating is committed to providing his clients with professional, efficient and reliable plumbing services with quality workmanship and at a fair price. Additional email - mike@riversplumbingandheating.com.

Business highlights

21 years of trusted experience

Services we offer

New Construction, Additions, Renovations, Service and Repairs, Boiler Service, Boiler Installation, Gas Fitting, Water Heaters, Sump Pumps.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.040 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 40 reviews

Jackie B.
10/2022
5.0
plumbing
  + -1 more
Mike is awesome! Professional, polite, and friendly. I tried to DIY my toilet repair but after getting pretty far down the road decided not to risk making a big mistake and called him. He was super responsive, fixed the problem quickly, and charged me a fair price. I've been looking for a new plumber who will be my plumber from now on, and now I've found him. HIGHLY RECOMMEND!
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria H.
01/2021
5.0
plumbing
  + -1 more
Mike was great. He came out and definitely knows his stuff. The prices are very reasonable too. I am planning on using him for any future plumbing issues.
Description of Work: Kitchen faucet and Tub Faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clint D.
12/2019
5.0
plumbing
  + -1 more
Mike was great, he was very polite and my mother-in-law was very impressed by him. She really liked him, and I know its not only the phenomenally good work he did, but also that he was very friendly and conversed with her about different things that involve the work he was doing and the benefits of the type of grab bars he was installing because he did the same for his own mother. All in all, she was very happy with the work and price and that makes me very happy that I reached out to him. Not only that I had messaged him on Angie's List at almost 10 pm and he got right back to me and even came 4 days earlier than what we discussed!! Amazing service and an A+ plumber
Description of Work: Tub Faucet Change out and Grab Bars installed on Tile walls of tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marilyn T.
11/2019
5.0
plumbing
  + -1 more
A little telephone tag but after that Terrific service and Terrific plumber. I now have a new plumber!!! Mike Rivers is so easy to work with and did great restore on the problem pipe. Very satisfied~
Description of Work: Leaking pipe in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen B M.
09/2019
5.0
plumbing
  + -1 more
Mike was superb. The job required perseverance and Mike's never give up attitude paid off while working on my old house. The odyssey began when Mike tried to install the faucet I purchased. It did not fit. He went to a trade supple house in search of another that also did not fit. He was instrumental in getting the showroom to take the wrong one back, and recommended a helpful sales person who helped me buy an appropriate one. On the next visit we discovered that the holes were not drilled correctly, so the new faucet would not fit. Mike installed an inexpensive one for us to use until he could buy a special drill bit for cutting granite. Mike deftly enlarged the mounting hole, which was no small feat given the counter/sing/backsplash setup. He did so without damaging anything or creating a mess. He's also very personable and comfortable to be around and in the house. highly recommended.
Description of Work: Replace Kitchen Faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rivers Plumbing and Heating
Thank you [Member Name Removed], I appreciate the nice review.. It was a pleasure to meet you. I wish you the best thanks again

Yong Y.
06/2019
5.0
plumbing
  + -1 more
I had two different leakages in a row with my toilet drain and sprinkler pipe in a row. Mike has been always responsive even without a dedicated phone receptionist. He came to my house on time, pinpointed the real issues quickly and fixed both issues on the spot with high quality. The price was very reasonable. I will definitely go to Mike for future plumbing helps.
Description of Work: Fixed leaking toilet drain and sprinkler pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wojciech G.
05/2019
5.0
plumbing
  + -1 more
Mike was on time and he installed a new Delta faucet for us in the main bathroom. He was very professional, quick and he took the time to explain everything to us. We are happy with the results of his work and we will definitely use his services in the future.
Description of Work: New bathroom faucet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Yong Y.
01/2019
5.0
plumbing
  + -1 more
I had great experience with Rivers Plumbing for the past 2 years. Mike was very professional and friendly. Even my 3-year old son still remembers his name. My experience with Mike was excellent all time: prompt response, very reasonable price and quality service. I will continue using Mike for my plumbing works.
Description of Work: Replace toilet fill valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew T.
01/2019
5.0
plumbing
  + -1 more
Mike did a great job. We would hire him again for other plumbing projects.
Description of Work: Needed to have a 12 foot section of copper water pipe (hot and cold) raised higher in the basement because the ceiling was going to be finished in that area. It was replaced with pecs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

attila G.
11/2018
5.0
plumbing
  + -1 more
Above and beyond! Mike arrived on time, he presented different options for the work to be done, and provided a very reasonable estimate and time frame for the work to be done. In addition Mike took extra time to show and explain us some related issues to this gas line extension project that ended up saving us a ton of money and prevented a great deal of frustration for us. Thank you Mike!
Description of Work: estimate for gal line extension

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary R.
10/2018
5.0
plumbing, water heater repair
  + 0 more
Words cannot express how grateful we are to Mike Rivers for his help getting our home back online after we were affected by the gas disaster of September 13th. Our hot water heater, dryer, stove, 2 furnaces, and gas fireplace were all condemned. First he helped us install a temporary electric hot water heater, and then he returned to hook up the dryer and stove. Recently, he made us "House Ready" so that our gas could be turned back on. He advocated for us during the inspection process, and even helped us understanding some of the incorrect work performed by our furnace company. Throughout it all, he was kind, patient, and professional. He is credited with giving us back our home, and we are forever grateful. Without hesitation, I whole-heartedly recommend Mike of Rivers Heating and Plumbing.
Description of Work: Plumbing work post gas disaster in the Greater Lawrence area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TINA K.
07/2018
5.0
plumbing
  + -1 more
Mike was reliable and efficient. He arrived as scheduled, did all work as planned, for the price on his estimate. He did the bathroom plumbing, replaced outdoor faucets, and worked on the refrigerator water line. All work was done professionally and for a reasonable price. I will definitely call him again.
Description of Work: Bathroom renovation and more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Laurel F.
05/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
We have used Mike for many projects. He replaced a heating system this past March. He is professional, on time, cleans up and his work is very good. He also responds quickly if there is a problem, a big plus.
Description of Work: Replaced heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine C.
12/2017
1.0
water heater repair
  + -1 more
not very responsive and do not recommend it.
Description of Work: replace water heater

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Rivers Plumbing and Heating
Hello I'm so sorry you are unhappy . I do recall you calling me and I have returned calls to you . I do the very best I can to answer and return all calls on a timely manner . Please feel free to reach out in the future and I'll do the best I can to offer you a discount . As you can see from the other reviews this is not a normal practice . Again I'm so sorry . Thanks and happy holidays .

CHRISTINE M G.
11/2017
5.0
plumbing, water heater repair
  + 0 more
Mike was phenomenal. He spent hours fixing the problem (which was caused by a prior plumber who failed to install various gas pipes and connections correctly!). Mike's work immediately passed inspection without incident. Can't say enough wonderful things about his work. He's top notch and his prices are very fair.
Description of Work: Mike Rivers of Rivers Plumbing and Heating responding incredibly quickly and competently to our emergency gas leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,110

Shane G.
06/2017
5.0
plumbing
  + -1 more
Mike responded to my initial inquiry same day and was able to schedule time for the work the following week which aligned with my schedule. Showed up on time, got right to work (which included some extra effort due to some issues removing the existing faucet), and we're very happy with the results. Will definitely use Mike again for any future plumbing needs.
Description of Work: Replaced a kitchen faucet and a bathroom faucet while also snaking the bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary R.
06/2017
5.0
plumbing
  + -1 more
Mike was very punctual and professional and was helpful in explaining how to trouble shoot the issue in the future. Very responsive to my initial call and very positive experience. Would definitely hire them again.
Description of Work: Unclogging of garbage disposal and bathroom sink

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yong Y.
05/2017
5.0
plumbing
  + -1 more
Mike responded my email on the same day and scheduled an appointment. On the day of the appointment, unlike other company (I called before) who threw a big price tag on me, Mike was trying every possible low-cost options first to repair my leaking shower-tub valve. Eventually it was still a replacement but the cost is very reasonable. I feel I can trust Mike who's really helping his customers to the customers' interest. Thank you Mike! Certainly you are on my go-to-guy for future plumbing works.
Description of Work: Replaced a shower-tub valve and trip lever plate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Rick W.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Mike is the bomb! I've hired him 2 or 3 times now, and have recommended him to several friends. He does quality work at a competitive price and, more importantly, he's just a good guy. What more do you need?
Description of Work: New water heater, sink installation, reroute kitchen plumbing, update sewer/sump line, other services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Upon first calling Mike to schedule the job, he was very responsive. I exchanged a couple of e-mails with Mike to fine tune the service date which made it very easy to communicate. Mike is very pleasant and genuinely outgoing. As a result, I felt comfortable having him work in my home which is very important to me when hiring a contractor. After giving me an over view of his game plan, he got right to work. In addition to repairing the laundry valve he installed a bracket to secure exposed pipes to the wall which lead to the laundry valve...this never even occurred to me. The price was fair and I am pleased with the outcome of the job. I will be contacting Mike shortly for an estimate on additional work.
Description of Work: Mike replaced my laundry on/off valve and hot water heater relief valve which were both leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Laurie D.
10/2016
5.0
plumbing
  + -1 more
Mike showed up right on time to do the repair to the pipe. He did the work, took me downstairs to explain what he had done, and since it did not take him as long as he had anticipated it would, he only charged me $140 for the work. He was pleasant, well spoken, impressed me as being very honest and forthright. I would not hesitate to hire him again nor recommend him to friends or family. I will call him next fall to service our furnace when the time comes.
Description of Work: We had a pipe in our basement leaking - this was a waste pipe not a standard water pipe, Mike Rivers contacted me soon after I left him a voice message and arranged to come out two days later. After looking at the pipe, he gave me two options - a $200 option and a more extensive $600-700 option. He suggested the lesser priced option as a good solution and told me if that did not take care of the problem, he would come back out and do the more extensive work but credit us for the amount we had paid for the lesser cost option. We scheduled a time for him to return to do the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Alvin L.
01/2016
5.0
plumbing, water heater repair
  + 0 more
Everything went smoothly and I highly recommend Mike Rivers. He was the best contractor I have ever dealt with in terms of communication. I am on conference calls throughout the day, so I appreciate when someone is willing to use email and SMS to stay in contact. Mike was very prompt at responding and coming over for a quote and was able to work around my work schedule. He did a good job explaining the scope of the job and the different options for water heaters. I chose to downsize from a 75 gallon tank to a 50 gallon tank; after he described the typical use cases for each one, it was obvious that a 75 gallon tank was unnecessary for my family's needs. Mike did a good job explaining the costs and I believe he gave me a good value. The job was performed on time and efficiently. A little bit of additional work came up as a result of the inspection and Mike waived his labor fees for that since it was unexpected and he had to charge me for additional materials.
Description of Work: Replaced power vented water heater, removed old exhaust line, added new exhaust line, removal of old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,940

Alex G.
12/2015
5.0
plumbing
  + -1 more
It went excellent, Mike showed up exactly on time for the estimate and exactly on time for the work and exactly on time for the town inspections. Mike stuck within the estimate price. The quality of work that was performed was top notch. And he was very easy and nice to work with. I will be hiring him again in the future for all my plumbing needs
Description of Work: Install dishwasher, gas range, kitchen sink Fossett.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kun Q.
09/2015
5.0
plumbing
  + -1 more
I am happy to find Mike as for my plumber needs. Mike is in my town and a nice person. Explain the project to me in details, did the work at the scheduled day. Mike's price is also very reasonable. Will use again.
Description of Work: Mike added a 2nd meter and pipe for my sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Colleen A.
05/2015
5.0
plumbing
  + -1 more
Mike set expectations about the timing of the job and all went as planned. I appreciated his responsiveness and communication via text messaging. It made it easy to plan and get a hold of each other quickly.
Description of Work: Mike helped us connect our new washer and dryer. After making the purchase, we uncovered that our dryer was not ventilating properly. Mike took the time to explain to us how the dryer should (have been) be connected. He genuinely seemed to be bothered by the previous workers effort. And he took care in thinking of a solution, as if it were his own home. Mike had to create a new pathway to ventilate the dryer which included cutting through the wall to make the connection to the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2

Contact information

9 Bartlet St #125, Andover, MA 01810

www.riversplumbingandheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
PJ-296890
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
09/18/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning

FAQ

Rivers Plumbing and Heating is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Rivers Plumbing and Heating accepts the following forms of payment: Check
Yes, Rivers Plumbing and Heating offers free project estimates.
No, Rivers Plumbing and Heating does not offer eco-friendly accreditations.
No, Rivers Plumbing and Heating does not offer a senior discount.
No, Rivers Plumbing and Heating does not offer emergency services.
No, Rivers Plumbing and Heating does not offer warranties.
Rivers Plumbing and Heating offers the following services: New Construction, Additions, Renovations, Service and Repairs, Boiler Service, Boiler Installation, Gas Fitting, Water Heaters, Sump Pumps.

Contact information

9 Bartlet St #125, Andover, MA 01810

www.riversplumbingandheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day