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Arrow Carpet One Floor & Home

Carpet Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

It's been our pleasure to serve the flooring needs of the Andover area for more than 50 years. We’re your family-owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle. Services a 50 mile radius. We do repairs on anything we've installed. Alternate Phone: (978) 688-7142 Fax: (978) 247-6070

Business highlights

62 years of trusted experience

Services we offer

Flooring - Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
27%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.0
responsiveness
4.2
punctuality
4.3
Showing 1-11 of 11 reviews

Betty C.
12/2016
5.0
hardwood floor
  + -1 more
They are excellent. They're very pleasant to work with. They got everything done quickly and efficiently. They've been in business a long time and I would recommend them!
Description of Work: They installed all my carpeting, kitchen floor and ceramic tile in the upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ross M.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: date of service -03-01-14 installed bathroom floor cost was 890.00 would use again yes disclaimer is true
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathryn C.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
It was very nice, very good. They were very helpful. The prices were reasonable. The service was quick and they're flexible about their schedule and got the work done according to our schedule.
Description of Work: They put new carpet in two rooms and a hallway.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,500

Ginny D.
01/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: They are installing carpet in our home and are providing tile for our kitchen floor and backsplash. Ken Traub is professional, trustworthy, punctual and patient. Would definitely use again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Richard C.
01/2015
2.0
carpet installation
  + -1 more
Went by their schedule rather than mine. Got the job done-eventually, BUT!!! Broke a lampshade which took too many calls and too much time to replace. And the flight of stairs installation need to be redone. Which they did do eventually, but only after a lot of haggling. They never did repay me for the clockmaker repair work when one of their installers moved the Yale grandfather clock and it needed service when the weights were improperly replaced. More and more haggling but the $65.00 clock repair bill has not been reimbursed a lost 1 yr later!
Description of Work: Installed wall to wall carpeting throughout home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$5,600

ARNALDO A.
10/2001
5.0
ceramic tile
  + -1 more
unknown
Description of Work: THEY TILED THE FLOORS AND THE WALLS IN THE BATHROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY K.
07/2001
5.0
carpet installation
  + -1 more
I WAS VERY PLEASED WITH THEM.
Description of Work: I BOUGHT A NEW RUG.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANETTE F.
07/2001
5.0
carpet installation
  + -1 more
unknown
Description of Work: CARPET SALES/INSTALLATION/REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAN K.
01/2001
4.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

01/2001
4.0
ceramic tile
  + -1 more
unknown
Description of Work: DID FLOORING

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

01/2001
4.0
carpet installation
  + -1 more
unknown
Description of Work: LAID CARPET

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    207 N Main St Shawsheen Plz, Andover, MA 01810

    http://arrowfloor.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Ceramic Tile,
    Hardwood Flooring Sales and Installation,
    Marble and Granite,
    Window Treatments,
    Carpet Cleaning

    FAQ

    Arrow Carpet One Floor & Home is currently rated 4.5 overall out of 5.

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 4:00 PM

    Arrow Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Arrow Carpet One Floor & Home offers free project estimates.
    No, Arrow Carpet One Floor & Home does not offer eco-friendly accreditations.
    Yes, Arrow Carpet One Floor & Home offers a 10% senior discount.
    No, Arrow Carpet One Floor & Home does not offer emergency services.
    Yes, Arrow Carpet One Floor & Home offers warranties.
    Arrow Carpet One Floor & Home offers the following services: Flooring - Sales & Installation.

    Contact information

    207 N Main St Shawsheen Plz, Andover, MA 01810

    http://arrowfloor.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:00 PM