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Accessible Solutions

Kitchen and Bath Remodeling, Decks and Porches, Home Healthcare - Independent Living,

About us

Accessible Solutions is an Accessibility Specialist with over 30 years of experience in making homes accessible. We are CAPS Certified Specialists (Certified Aging in Place) . From design to build. Best Bath Dealer Showrooms at 349 N. Main St., Andover MA at Letourneau's. Dealer Direct Pricing on Best Bath Lifetime Wheelchair Accessible Showers as well as Walk in tubs! We have serviced hundreds of clients, private as well as for the VA, Mass Rehab Commission, & MS Society and served as a VA Builder and VA/ADA Inspector. For more info see web site - www.MakeYourHomeAccessible.com. Fully Licensed and Insured: Massachusetts: 978-494-6855 S. Maine, NH (207) 646-4542 Toll Free: (888) 534-9211. Email: debbie@MakeYourHomeAccessible.com Special financing for seniors and those with physical limitations: 0% financing available up to $50,000 for Massachusetts Residents. See the resources page on our website for further details.

Business highlights

47 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Remodeling for home accessibility, bathrooms & wheelchair ramps.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.16 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-6 of 6 reviews

david F.
03/2019
5.0
home remodeling
  + -1 more
We had gotten a hmlp loan to have our bathroom remodeled with handicapped accessibility. One of the first calls we made from a list we were given was Accessible Solutions and i am glad we made that call. Jim and Debbie were a pleasure to work with from the initial visit / consult to the final inspection . They were friendly, informative , helpful, honest and on time for the entire process. Always communicating with every step, design, ordering , timeframes, construction, permits etc , working with us very well. the bathroom came out great, far exceeding my original expectations. I would highly recommend jim and debbie for any work you need to get done.
Description of Work: bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele F.
06/2016
1.0
decks, home remodeling
  + 0 more
Horrible I would never even want to hire these people I was just desperate so I kept calling. I cannot believe they would not even return my call! So unprofessional and rude.
Description of Work: Jim and Debbie came to my home to do a handicapped bathroom remodel and deck with a ramp. They saw how much in need I was of these handicapped accessible additions to my home since I just had a baby and I am in a wheel chair. I called many times and never got a call back. The wife was rude and the husband extremely unprofessional! The husband, Jim, was trying to be funny and you could tell the wife, Debbie, was getting mad it was ridiculous. At least they could have called me back to say no we cannot do the job. How can people be so heartless?? I am disgusted by these two. Debbie walked around my home was quoting all these high prices and making me feel stupid because I didn't know a bathroom remodel would be 25k plus. DO NOT use this company you will be disappointed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

Response from Accessible Solutions
I was in contact with [Member Name Removed] regarding a similar posting a few years ago, as I had tried to contact her but she did not receive my message(s). She had posted a similar posting on another website back then, and after our communication, she removed the posting from the other web site. It recently came to my attention that a posting remained on Angie's List. As she has moved, I have not been able to reach her about this posting. Please be assured we do try to perform due diligence in reaching out to all clients. There are times when emails go into Spam folders and messages are not received, which is unfortunate and can cause the wrong impression which we do try to correct - as we did with [Member Name Removed] a few years ago.

Venessa C.
01/2015
2.0
home remodeling
  + -1 more
Not happy with this contractor. Very unreasonable and unprofessional.
Description of Work: Unprofessional.
Rating CategoryRating out of 5

Response from Accessible Solutions
We never did any work for this consumer. We did not even do a site visit to assess a project here. This post is in error. In fact, there is no such address in Framingham.

Leslie R.
08/2014
4.0
home remodeling
  + -1 more
They came by and their assessment was way too high for us; so we sent them back. Their quote was $ 22000, which was way too much for a small kitchen. Our kitchen is only about 18 feet total. They were trying to do their job and that is what would cost them and that is the cost. Their responsiveness was good.
Description of Work: They gave us a quote for a small kitchen.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Accessible Solutions
There is no record of visiting or assessing a kitchen for this consumer. We don't do many kitchens and any kitchen reno's we do are focused on accessibility; they must have us confused with someone else.

Lynette S.
12/2012
5.0
home remodeling
  + -1 more
Excellent work by the crew, consistent, professional and very clean at all times. Project was on time and budget. Very well done.
Description of Work: Complete renovation of two bathrooms, making one accessible for a person with limited mobility and the other fully accessible for someone who is paralyzed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Elizabeth L.
04/2011
5.0
home remodeling
  + -1 more
They were on schedule and they stuck to the schedule that was preagreed on for the job. The job they did was impeccable. Originally they were just home contractors, but members of their family became disables and they saw how they could benefit people by making home modifications. Their goal is to not only do the work appropriately but also be according to government regulations. We had to replace our toilet with another one because it was too wide. They are so precise. They do everything according to code. They make sure the work is attractive and welcoming as well. I would rate them high overall. I have recommended them to a number of people. The grant was for $30000, but we paid them $34000 which was higher.
Description of Work: I used Wood Wise Construction doing business as Accessible Solutions to install a wheelchair ramp as part of our bathroom remodeling last year. We got a loan for the work. The good thing about them was that they did all the interface with the granting agency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34,000

    Contact information

    349 N. Main St., Andover, MA 01810

    www.MakeYourHomeAccessible.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Decks and Porches,
    Home Healthcare - Independent Living,
    General Remodeling

    FAQ

    Accessible Solutions is currently rated 4.1 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Accessible Solutions accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Accessible Solutions offers free project estimates.
    Yes, Accessible Solutions offers eco-friendly accreditations.
    No, Accessible Solutions does not offer a senior discount.
    No, Accessible Solutions does not offer emergency services.
    Yes, Accessible Solutions offers warranties.
    Accessible Solutions offers the following services: Remodeling for home accessibility, bathrooms & wheelchair ramps.

    Contact information

    349 N. Main St., Andover, MA 01810

    www.MakeYourHomeAccessible.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM