FIVE COLLEGE MOVERS LLC

Never went past the estimate process.

Another dissatisfied customer. I hired FCM after getting three quotes. I liked that they actually came in person for the estimate. I was quoted $2000 for the move, and 179/hr for packing the day before. I've used movers in the past so I had an expectation of how fast they should work. Three college kids showed up and packed for 8 hours ($1800), which was way beyond what I figured it would take. The next day (moving day) was a complete disaster. Despite coming to the house twice (once for the estimate and once to pack), they managed to completely misjudge the amount of things to move so they needed another mover and truck. The estimate was for 8 hours. They took 16 hours (plus extra mover and truck for 11 hours) and demanded payment of $6800 upon completion. Yes, that's over three times the estimate. I refused to pay and they eventually left (around midnight). A few days later they send the invoice, which has magically reduced to $4900. That is still over double the estimate. Look, I could understand if it went over by a few hours, but this is ridiculous. They could not tell me what went wrong with the move. When I kept asking why it took so long, they said there must have been trash there, or something changed since the estimate. Nothing changed, and they refused to take trash on the truck. This being 4th of July weekend, my lawyer was on vacation. I needed at least another day to hear back from him over what I should be reasonably expected to pay. That's when they threatened to "find a way to make this a BIG problem for me". I wish this had a happy ending, but it doesn't. The lawyer got back to me and said I should go to small claims court, which would drag it out over several months. Otherwise settle on a price. They took another $600 off and I payed. Now that I'm unpacking, I see what went wrong. I just opened a box with watermelon sized balls of packing paper, each containing a single drink coaster. Are you kidding me. That's why there were so many boxes and so much time wasted. These college kids wasted all day between my two properties, running up the bill. Skip the headache, hire professionals.

They were late due to unforseen circumstances When they got there they were friendly and the moved us fast! Very professional

It went perfectly. Patrick and Jake made sure nothing was damaged. They were extra careful, polite and very professional. I would definitely hire them in the future and highly recommend them.

They brought all of our belongings up to our new apartment in a third story, in a building with no elevator! These guys did an amazing job, were very careful with our things, and very respectful. Great service! This is the second time we hire them for a move. The first move was much shorter, and it cost $500. This move was much larger and we moved about two hours away, so their price was reasonable.

Awesome! They were the best movers I have ever had. The best from start to finish. On time, professional. respectful, thorough, careful, and thoughtful. Most impressive was their ability to get everything done with only two guys in such a timely manner and the organization with which they did it. The price was fair and I hope anyone experiencing a move with these hard working guys gives them a generous tip, they deserve it!!!

It went pretty well until they charged me almost double the original estimate. The owner then called a couple times and threatened to take me to small claims court if I did not pay him the balance. The reasons he gave for the difference between the estimate and final bill were untrue: E.g., I had agreed to take certain items in my car and then did not do so, etc.. On the day of the move, I had agreed to split the difference between the final bill and the estimate, and he had already cashed that check. I did not have to do this because I had no written contract with this company. On Yelp, there are many similar stories. I cannot recommend this company.

The guys were very prompt. Both of them were very personable and got to work right away. They did a great job wrapping the furniture and getting all my things into their truck without a scratch. All in all the move took about 5 hours or so, and the price I listed did include a discount. I would highly recommend them to others who are planning a local move in the greater Western Massachusetts area.

Everything went very well. Dan and Daniel were here right on time. They relocated everything as requested and didn't damage anything and they were very nice and professional. It was a stress free experience.

The movers worked really hard . They used moving blankets to pad doorways and put down a protective floor mat. They did not have available their larger truck so they had to rent a similar one that took longer, I had a lot to move.

Absolutely incredible! Exceeded all of my expectations. By far and away the best moving company I've ever used in my 28 years of owning homes. The crew (Corey, Tanner & Kyle) worked their butts off for 10 hours straight. Very professional, arrived on time, super strong, no damages, and just an incredible "can-do" attitude that I love. The price was about 50% less too then their competitors, which was a really nice benefit. Don't even consider another company...these guys are as good as it gets. Email me if you want me details...cooper10526 @ gmail.com Jordie

It went okay, not great, but okay. The movers arrived on time, they were professional, and they handled our belongings reasonably well. They were, however, quite slow. They took much longer than other movers have taken to move the same stuff. In the end, they took more than TWICE as long as they had estimated it would take. I have never had an estimate be that far off. To their credit, the office did make an adjustment and meet us in the middle between the estimate and the amt if they billed for the whole long day.

Quick and easy. I will never try moving on my own again. Five College Movers is the way to go all day.

The cost of the service was too much, mostly because they had to have their truck and crew come all the way down from MA, which added 2 hours onto the total cost. If they were closer we probably would have hired them, liked their presentation.

They answered my initial inquiry very quickly. They came when they were supposed to. They worked really hard the whole time they were there. I was loading one of those moving cars and they were able to get everything into one part which I found some what amazing. They were really nice guys.

It went well. The movers were very good. However, if I was to do it again, I would definitely have someone come to the house first to assess the contents. The movers brought a truck that was too small for my house contents so they had to make two trips. Thus, I incurred the cost of the labor as it took longer to do the move.

Unacceptable. One of the young guys was extremely negative the entire move, making comments under his breath. They arrived an hour later than scheduled. One guy was a hard worker and professional which is the only reason that the review is a D instead of an F. Pat is unprofessional at best, his movers damaged our chairs because they did not wrap them before moving them. He took a long time with the damage claim and was rude, insisting that damage like that could not have happened. Stay away.

Three man team arrived on time and ready to work. They were very professional, yet friendly and made our moving day a pleasant one. The team worked quickly but were very careful with all our items. We will use them again!!

No details available.

Two individuals from 5 College Movers arrived on time and worked carefully and efficiently -- they were courteous, friendly and clearly experienced. I was very happy with their work, and with the communication I had with the company. Highly recommend them!

The move went very smoothly, nothing was broken. Jose and his two assistants were polite and cheerful, energetic and organized. They arrived exactly on time and went right to work. I neglected to tell them that two bar stool type chairs for the kitchen belonged to the landlord and when I discovered that they had been packed and brought to the new address, they returned them with dispatch and without complaint. They also managed to get two large, wide armchairs through the narrow doors of my new place.

All went very well with the move. The young men were extremely polite and mindful of the items they were moving. They were careful and neat when walking in and out of the truck into the apartment. They put down runners to protect the carpets and floors from the dirt and wet pavement. They moved a 1 bed, a bureau, large tall lamp, a hutch, table and chairs, end tables and many boxes. I will use them again in the future. They did an outstanding job.

Both men were pleasant and hard working. What would have taken me and my husband days to do took them a couple of hours. This company also gives a military discount which always makes me happy.

The 3 movers, who showed up 10 minutes early were very professional and helpful. They began at a fast but careful pace and kept it up throughout the day. While moving my items out of my apartment and into the truck there was no damage done to my property nor to the walls, after moving on several occasions myself I know how hard it can be to keep from damaging the walls. I also know how hard it is to keep from scratching furniture but everything was wrapped in heavy moving blankets and plastic. Although I did not follow the truck it must have been driven carefully since none of the items fell from where they were packed. Once arriving at my new apartment which was on the third floor they moved everything up the stairs carefully and had good attitudes all day despite the hard work. I would recommend this company to anyone who needs to move and does not want to do it themselves.

The movers were strong young men. They were professional and on time. They worked very quickly and were able to move us out of our old apartment and into our new apartment in just a few hours--a good thing because Hurricane Sandy was bearing down on us the day we moved. They had us moved in before the wind and rain really picked up. The only downside is that we had several items that were damaged in the move, and none of them were covered by the insurance. So read the fine print carefully, and pre-pack lamps, fans, and other things that would be damaged if something were stacked on top of them. And most likely if you have the typical pressed particle board bookshelves, they'll get dinged too. Otherwise, it was a great move--fast, stress-free (not counting the bad weather), reasonably-priced.