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B & B APPLIANCE SVC

Appliance Repair, Appliance Sales and Installation

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Dennis S.
07/2023
5.0
appliance repair
  + -1 more
Bob offered sage advice, suggested that my dehumidifier could not be repaired for the long term, and took time to consider my options. He charged me nothing. I will use his services again!
Description of Work: Dead dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Linda T.
05/2022
5.0
appliance repair
  + -1 more
Bob was available on the weekend when our refrigerator wasn’t cooling. He walked us through a fix that worked and even made a follow up call. We definitely recommend B and B for appliance repair.
Description of Work: refrigerator repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Brooks B.
04/2017
5.0
appliance repair
  + -1 more
We were completely satisfied.
Description of Work: We've used Bob several times for the electric stove and the dishwasher. He was efficient and quick to identify the problem. He was also thoughtful about finding low cost, environmentally friendly solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis J.
10/2016
5.0
appliance repair
  + -1 more
I had a houseful of company when my refrigerator stopped being cold. My phone call was returned within 15 minutes, he came right away. Within an hour he was gone and my refrigerator was working well. I really appreciated the promptness of his action.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brianna M.
09/2015
5.0
appliance repair
  + -1 more
I've been calling Bob to repair my washer and dryer over the past year and a half. He's worked on my washer and dryer in my apartment and I just called him today to take a look at our washer in the house we just purchased. Bob is fantastic! Professional and always quick to respond. He charges a flat fee to come out regardless of what he does, but he is ALWAYS fair about it and tries to give a break where he can. He is very knowledgeable. We always appreciate his help and advice! I recommend him to anyone looking for a good appliance repairman. Thanks Bob!
Description of Work: Repaired vibrating washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Joan B.
06/2015
5.0
appliance repair
  + -1 more
Bob called back within 15 minutes of my call. I could not believe it when he said he'd be over in 1/2 hour! We had a leaky washing machine & he fixed it expertly & with great humor. He is one-of-a-kind. He has been in this business for over 30 years and has a tremendous knowledge of how appliances work. I would recommend him highly!
Description of Work: Fixed leaky washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William H.
07/2014
5.0
appliance repair
  + -1 more
He was here within 24 hours of my call. He immediately diagnosed the problem. He had the part in his van. all was done in about 30 minutes of work time. The price seemed a little steep for what was done but overall it was OK.
Description of Work: Replaced the start switch in a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149.5

Kathleen O.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: they gave advice over the phone and saved me the cost of a trip to my house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Hyla E F.
01/2013
5.0
appliance repair
  + -1 more
see previous comments
Description of Work: fixed the spin cycle of our washing machine --knew what the problem was immediately---came on a Saturday and right away. very professional and knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

athena S.
12/2012
5.0
appliance repair
  + -1 more
He is incredibly respectful and professional and I've had him fix things in the past and he's always been really helpful. He seems to really understand the hapits and quirks of household appliances. I call him with a problem, he comes over usually within 24 hours. He assesses the problem and gives me options. He sends a bill and politely reminds me to pay it if i forget. Which I don't like to because it is so nice to have someone come over right away when you need a repair. He does charge a service call whether or not he can fix it, of course, but if you think your appliance just needs a repair, he's the one to call.
Description of Work: Our washing machine wasn't working and bob came and looked at it and showed us what was wrong and how it could be fixed and was very candid about whether it would be worth it. He has also fixed my refrigerator in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

    Contact information

    86 GRAY ST, Amherst, MA 01002


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    B & B APPLIANCE SVC is currently rated 5 overall out of 5.
    No, B & B APPLIANCE SVC does not offer free project estimates.
    No, B & B APPLIANCE SVC does not offer eco-friendly accreditations.
    No, B & B APPLIANCE SVC does not offer a senior discount.
    No, B & B APPLIANCE SVC does not offer emergency services.
    No, B & B APPLIANCE SVC does not offer warranties.

    Contact information

    86 GRAY ST, Amherst, MA 01002