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AMHERST MAINTENANCE CO

Carpet Cleaning, Floor Cleaning and Waxing


Services we offer

CARPET AND FLOOR CLEANING

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
10%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.1
punctuality
4.5
Showing 1-10 of 10 reviews

Eric B.
03/2016
3.0
carpet cleaners
  + -1 more
The company was abrupt, expensive, and below average in quality. They had to be called back to do some finishing touches. One of them to clean a screen of dust and spiderwebs. I was told that they couldn't clean the screen because it couldn't be removed. I came back later and cleaned the screen myself and didn't take the screen off. They are extremely expensive for the quality of their services.
Description of Work: Cleaned a 4-edroom house from top to bottom.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$1,500

cathie W.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: change locks on my shop and bolster up security of back door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth R.
11/2014
1.0
carpet cleaners
  + -1 more
I don't have a dog anymore, but I have a scent. They didn't know what I was talking about when I asked them to clean it. I found them on Yellow pages. That was the first and last time that I used them. I called them and told them that they had said they would remove the smell, but it was still there, and he just said that there was nothing they could do about it. They didn't stand behind their work. They charged $75, and they were here just for 10 or 15 minutes. They were very nice when they were here, but they didn't do the job I asked them to. When it wasn't done right, they argued with me, and wouldn't come back. They were here on time.
Description of Work: I used Amherst Maintenance. They cleaned my carpets. They were here to do one room, and I asked them to deodorize the carpet, and they cleaned it, and a couple of days later, you could smell the dog scent.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro
$75

John K.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets, removing all stains successfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lee B.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were prompt, friendly, and did a fabulous job cleaning carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anastasia M.
02/2013
5.0
carpet cleaners
  + -1 more
Called the company, made an appointment for a carpet cleaning after asking a few questions about service. The day of the appointment, the man showed up on time, and commenced to cleaning the carpet. He worked diligently until the job was done, cleared out his equipment, and the wall to wall carpet looked great. He told me that they do all kinds of maintainance, and the next time I need work, I will call Amherst Maintainance first.
Description of Work: Excellent service on the phone, the man showed up in time, did a great job, and was friendly but professional. I will definitely call this service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

James J.
02/2012
5.0
carpet cleaners
  + -1 more
We have used Amherst Maintenance many times over the years for our home plus rental property. We are very pleased and highly recommend this company for cleaning carpets. Not really any details to share.
Description of Work: We had a thick wall to wall carpet cleaned due to dogs. The staff is very professional, courteous, and prompt. They carefully moved some furniture and were careful that other furniture left in the room did not stain the carpet when wet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Will W.
01/2011
5.0
carpet cleaners
  + -1 more
I took the rugs to them and they cleaned them at their shop. They did a very good job. They had a tight turnaround time and they me that. I was very pleased. There are too many other choices, and they are close by. The price was fair.
Description of Work: They cleaned two rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan L.
12/2010
4.0
carpet cleaners
  + -1 more
The price was okay. They were very nice. I wasn't thrilled with the cleaning but it was okay. This was the first time I've used them. They were very prompt. They were good to interact with. I didn't feel the cleaning was particularly effective and I won't use them again.
Description of Work: I used Amherst Maintenance for carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$97.5

REBERTA N.
12/2008
5.0
carpet cleaners
  + -1 more
They are reasonably priced. They perform the work in good time.
Description of Work: I bring my area rugs in and they clean them.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    471 N EAST ST, Amherst, MA 01002


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing

    FAQ

    AMHERST MAINTENANCE CO is currently rated 4.3 overall out of 5.
    AMHERST MAINTENANCE CO accepts the following forms of payment: Check
    Yes, AMHERST MAINTENANCE CO offers free project estimates.
    No, AMHERST MAINTENANCE CO does not offer eco-friendly accreditations.
    No, AMHERST MAINTENANCE CO does not offer a senior discount.
    No, AMHERST MAINTENANCE CO does not offer emergency services.
    No, AMHERST MAINTENANCE CO does not offer warranties.
    AMHERST MAINTENANCE CO offers the following services: CARPET AND FLOOR CLEANING

    Contact information

    471 N EAST ST, Amherst, MA 01002