B&G Landscaping

I hired Brendan last summer to do the landscaping in my property. Everything went very well, his price was reasonable and he was very responsive. I asked him if he could take care of the snow removal, with a snow blower, and he said he would like to do it, for $60/each time. He showed up last Thursday after a snow storm and made sure I could get my car out, but said he would have to come back because he had other properties to attend to. He didn't show the next day, but he did the day after. Then we had another snow storm last Monday and he didn't show up at all. He said he would send someone this morning; the guy showed up with a shovel, cleaned up the space around my car, but left a two-feet high pile of snow blocking my car from the street. I guess he thought my car would be able to push through it. Where was the equipment I was promised? I spent 30 minutes shoveling my way out so I could get to work. If you cannot handle the assignment, why do you commit to it? Are customers supposed to pay for a service and then do the work themselves? Now it's mid-February and I'm stuck looking for a replacement for the remainder of the winter. Very professional indeed. Never again.