AA ENVIRONMENTALLY SAFE CLEANING

House Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We started our family business with a genuine concern for our environment and the health of future generations. Today's consumer and commercial cleaning supplies are full of harmful pollutants and toxins that not only contaminate our planet, they also contaminate our homes and our health. Our goal is to provide you with ongoing professional cleanings that are environmentally safe, non-toxic, and safe for children, pets, and allergy sufferers. Please visit us at www.aaclean.com

Business highlights

22 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Eco Friendly

Services we offer

ONGOING NON-TOXIC, ENVIRONMENTALLY SAFE HOME CLEANING ON A DAILY, WEEKLY OR BI-WEEKLY BASIS. OCCASIONALLY WHEN POSSIBLE, ONE-TIME OR MOVE-IN / MOVE-OUT CLEANINGS.

Services we don't offer

CONSTRUCTION CLEAN UP, BIOLOGICAL, FLOOD, OR FIRE DAMAGE CLEANUP.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.9267 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 251-267 of 267 reviews

Raymond L.
08/2017
5.0
house cleaning
Β  + -1 more
It went well.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Eric C.
11/2016
5.0
house cleaning
Β  + -1 more
They have been great
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Tory G.
10/2016
5.0
house cleaning
Β  + -1 more
Excellent service!!!!
Description of Work: Cleaned floors very well after we had painting done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Abigail O.
06/2016
5.0
house cleaning
Β  + -1 more
unknown
Description of Work: Ongoing cleaning service- they are environmentally friendly, and do a good job. The team stays mostly consistent and are very nice and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Chris W.
04/2016
5.0
house cleaning
Β  + -1 more
I would use them in future.
Description of Work: We used AA Environmentally Safe Cleaning for housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacey M.
02/2016
5.0
house cleaning
Β  + -1 more
unknown
Description of Work: They come by once a month to clean my 1BR condo. I've been very happy with the service. With two cats in the house, I end up with fur all over the place and they do a great job getting rid of it all. Much better than I do with my little vacuum. They also do a really nice job cleaning the kitchen and bath. Everything is sparkling when I get home. I also like the piece of mind that comes with knowing they use all natural cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kitt W.
02/2016
2.0
house cleaning
Β  + -1 more
unknown
Description of Work: Poor communication, job not completed, with the company making up reasons as to why it was not completed. The workers were wonderful and blameless; management was unprofessional and greedy. Never again.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$150

Response from AA ENVIRONMENTALLY SAFE CLEANING
She purchased our Angie's Deals of 6 rooms to be cleaned for $ 100. Requested it be done a.s.a.p., We had it completed within 6 days of initially contacting us. During our insurance required walk through client asked if she could add extra tasks, not usually performed by us, for extra money and told no. Client agreed to which 6 rooms/areas would be cleaned and the team was scheduled and dispatched. Day of the cleaning, client asked our team to clean extra areas & perform tasks that were over and above our scope of work. One such example is to replace her broken toilet seat, which the team did. The leader has since been corrected and reminded to call us first. BUT instead of thanking us for the extra’s this client sent a complaint about a dog bed not being picked up and removed from the floor (team moved to clean under it and put it back), 2 pillows out of place, 2 pieces of clothing not moved and a recycling bin that was missed and should have been taken out. We told her sorry about those and asked if we could return the very next day to rectify these and were told no. That all being said, we were still happy to have performed the 6 room deal with all extras for no extra charge for her but very sorry that this client was not satisfied with the teams’ work. All our teams always give 110% and for her to say job not completed is unfair to the team, who really went over and above. We are not sure at which point we were unprofessional and greedy but we did our best. We wish her all the best with another service provider.

Christopher H.
10/2015
5.0
house cleaning
Β  + -1 more
Great Service
Description of Work: Cleaned House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Abhijit R.
08/2015
5.0
house cleaning
Β  + -1 more
Very nice
Description of Work: Cleaned 6 rooms for 100$ including kitchen and 2 baths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary Ellen H.
07/2015
5.0
house cleaning
Β  + -1 more
unknown
Description of Work: They come once every 28 days and do general cleaning in my condo. This always includes cleaning the bathroom and kitchen floors, and a full cleaning of those rooms. Also, they do dusting and vacuuming, etc. They are careful, considerate and thorough. To coordinate, I have interacted with Elizabeth, who is unfailingly kind, considerate, responsive and helpful. I knew about them from a personal referral and I would refer them to anyone. They are great, trustworthy and use products which will not harm people, pets or the environment. They are a pleasure to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Julia W.
06/2014
5.0
house cleaning
Β  + -1 more
unknown
Description of Work: Cleaned duct work in our 23 year old home. Did excellent job and made good suggestions for maintaining system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$750

Kathleen S.
02/2014
5.0
house cleaning
Β  + -1 more
.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan H.
06/2012
5.0
house cleaning
Β  + -1 more
Please see above
Description of Work: I am the mom of 2 schoolage children with 2 big dogs; I work full time + and thought I would try this so I could spend even more time with the kids, etc... instead of cleaning (or trying to keep up with cleaning!)After my initial inquiry, the company contacted me via email letting me know that they would be in touch to arrange a visit for an estimate. The person who came to give the estimate walked through my home with me and explained what was included in the service and what was not (ie, cleaning of the TV for example, just to prevent damage). The company then emailed me an estimate for the initial cleaning and the cost for routine /scheduled cleanings in the future. I accepted the offer and then we arranged for a first cleaning (which was today; and then it will be weekly after); the initial cleaning costs more because obviously they're cleaning everything to start fresh.I just came home from work a short time ago and was pleasantly suprised. I didn't know what to expect, I never used a cleaning service before, but they have exceeded my expectations. They cleaned all of the floors, dusted, cleaned the stove, etc... And the bathroom looks great, I have had such a hard time trying to clean the tiles, and it looks wonderful. I have received very promp and professionalt replies when I have emailed the company, that is probably the best way to communicate/ most efficient. I am looking forward to using their service going forward and wish that I did this years ago! I think it is going to be a great investment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tom G.
05/2011
2.0
house cleaning
Β  + -1 more
unknown
Description of Work: I read other reviews on this site that warned me of this, but didn't pay attention. Basically, you have to request to be contacted on their website. Like what some others said, they never contact you back. After 3 weeks (and I found another cleaner) they emailed me a canned letter telling me that they will get back to me soon and thanking for understanding that their regular customers come first. 6 weeks later I still haven't heard from them. If they didn't have openings, I feel that they should have informed me within 48 hours- even 1 week. If you actually want service, try someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


susan W.
02/2011
1.0
house cleaning
Β  + -1 more
nothing
Description of Work: This company did not bother to return my phone call. Not a good sign for them or Angie's list. They were first on the list and highly recommended! So far I'm not impressed. I called last week.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from AA ENVIRONMENTALLY SAFE CLEANING
We are sorry to see this F report show up as we do feel it is unwarranted. We received this persons call on a Wednesday afternoon right before the long weekend with the Monday holiday and kids school vacation. Being a cleaning company and many of our clients being home that Monday as well as the whole vacation week, the week prior to any school vacation is very hectic for us with special requests and such. Especially, as we will be intruding on the clients vacation time at home if we do not show up at an agreed upon time. And this member filled out this F report only 2 days later. Our phone lines are bombarded every day with solicitations from advertisers, green product vendors/ green festivals, etc. And our voicemail is very clear in stating that if you are interested in our cleaning services and a free estimate, please do go to our website and fill out our online form. The form takes only 2 minutes and we do receive these up to the minute, thus much quicker than a voicemail. Now had this person done this we would have at least sent her a quick reply that we received her information and will be back to her as soon as possible, probably at the start of the next week. Not to say that we do not answer phone calls, but that we try to answer as many calls as we can in between giving our current clients 110 % of our attention. We returned this members call on Monday, the holiday, in the morning and upon getting her voicemail, we left a message asking her to please either fill out our online form or give us a call on a cell phone number that we provided her with at that time. We will always cater to our current clients needs and requests first and foremost. And we are sorry if this member can not understand and appreciate that. We mean no disrespect but even if we had a moment to call her, we would not have been able to assist her until all other current clients needs were fulfilled. Now had we been plumbers, roofers or a service that was needed in case of an emergency, then yes we can see someone being irritated with no immediate answer, but our voicemail is very clear that we do not do 1 time cleanings, or emergency cleanups, and that you should fill out our online form. We have now given this person more than 2 weeks to get back to us so that we can try to assist or at least answer her questions, but have heard nothing. Hence why we are now replying to her report. We know how busy everyone can get and thought she might wish to speak to us and then possibly even pull this report. We are still open to hearing from her and answering her questions. Most important, we do hope that she can appreciate the fact that had she already been a client then we would have taken care of her ahead of trying to sign up anyone new. Again we are sorry to see this F report, but we do hope that it will at least let anyone else interested in our services or with any questions know that they can just go to our website, www.aaclean.com and fill out the online contact form. We will get back to you much faster than a voicemail. We do hope that this member has since found another service provider to accommodate her immediate need and we wish her all the best.

Briony K.
08/2007
5.0
house cleaning
Β  + -1 more
They're top notch, always.
Description of Work: AA Environmental has been cleaning my home twice a month for four years now. They are terrific! Very reliable, very sweet cleaning ladies. I trust them in my home when I'm not there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

STEWART U.
04/2006
5.0
house cleaning
Β  + -1 more
unknown
Description of Work: I hired them to clean my house every other week. My wife who is very particular loves them. They do an excellent job. We are very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

500 Lincoln Street, Allston, MA 02134

http://www.aaclean.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

AA ENVIRONMENTALLY SAFE CLEANING is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

AA ENVIRONMENTALLY SAFE CLEANING accepts the following forms of payment: Check,PayPal
Yes, AA ENVIRONMENTALLY SAFE CLEANING offers free project estimates.
Yes, AA ENVIRONMENTALLY SAFE CLEANING offers eco-friendly accreditations.
No, AA ENVIRONMENTALLY SAFE CLEANING does not offer a senior discount.
No, AA ENVIRONMENTALLY SAFE CLEANING does not offer emergency services.
Yes, AA ENVIRONMENTALLY SAFE CLEANING offers warranties.
AA ENVIRONMENTALLY SAFE CLEANING offers the following services: ONGOING NON-TOXIC, ENVIRONMENTALLY SAFE HOME CLEANING ON A DAILY, WEEKLY OR BI-WEEKLY BASIS. OCCASIONALLY WHEN POSSIBLE, ONE-TIME OR MOVE-IN / MOVE-OUT CLEANINGS.
CONSTRUCTION CLEAN UP, BIOLOGICAL, FLOOD, OR FIRE DAMAGE CLEANUP.

Contact information

500 Lincoln Street, Allston, MA 02134

http://www.aaclean.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed