Bunnell's Home Improvement

Roofing, Siding

About us

Bunnell's Home Improvement, Inc has been one the most trusted name in roofing throughout Western MA for over 20 years! Our work has stood the test of time and we have built a reputation for never needing to revisit our customers because our work never fails. To make sure all work is done with pride and percision, the owner is "hands on" on site for each job we perform. The president / owner William Bunnell has over 25 years of experience and operates with only a hand full of trusted contractors. We want you to be confident in our work that we stand behind all work 100%.

Business highlights

40 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, Roofing Repair

Services we don't offer

Financing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
5.0

Filter reviews by category

Showing 1-12 of 12 reviews

Karyn D.
06/2020
5.0
roofing
Ā  + -1 more
Bill and his staff were responsive and competitively priced. Plus they had glowing references. They estimated and executed the job within 3 weeks with excellent craftsmanship and cleanup. Will definitely hire again.
Description of Work: Re-roofing of Shed and Carport

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ellen M.
05/2020
5.0
roofing
Ā  + -1 more
It was fabulous. They were absolutely amazing. They showed up on time. I called them and they responded. It was actual person that I could talk. He showed up which was huge for me and my husband. I have questions and they answered it. We had a lovely chat. He has a lot of integrity. They were so good and timely that I paid more than they asked for. I gave them bonus. They were nice and lovely person. They stood behind their work. I would highly recommend them to anybody.
Description of Work: They put a roof on.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,500

Mark S.
05/2020
5.0
roofing
Ā  + -1 more
They showed up on time and completed the job in one day. They removed the old roof and removed the debris . Put on new roof and ridge vent on two and a half car garage.
Description of Work: Garage roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Carol R.
05/2020
5.0
roofing
Ā  + -1 more
Bill Bunnell has done three roof's for our church. The church, class room wing and the rectory. The arrived on time were professional and left the property spotless. I would highly recommend this company.
Description of Work: Installation of Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin W.
05/2020
5.0
roofing
Ā  + -1 more
He did an outstanding job and they are perfectionists in their work. They stripped the roof, and recovered it with architectural shingles. I would highly recommend them and I would definitely hire them again.
Description of Work: He put on a new roof for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert N.
05/2020
5.0
roofing
Ā  + -1 more
Great !! They found boards that were rotted and replaced them as necessary. Home had a complex roofing arrangement. Was an L ranch (1,500 sq. ft.) with added 200 sq. ft. screen porch, a 900 sq. ft. addition, and 400 sq. ft. garage. Ice barriers were used where needed Picked up all scrap at end of each work day. Without hesitation, would use them again for future roofing needs. Very responsive. Easy to work with.
Description of Work: I had my whole roof stripped and redone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce B.
05/2020
5.0
roofing
Ā  + -1 more
They were courteous, prompt, neat workers, and exceptional quality. I give them A+ rating.
Description of Work: They did my daughter's roof two weeks ago. Over the years they have down my roof twice and my neighbor's roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris M.
10/2019
1.0
roofing
Ā  + -1 more
never any response back. I would have been ok with a "sorry, we're focused on roof replacments right now," or "we're flat out for 3 months." I originally called and left a message, then sent an email through Angie's List. Nothing back from them.
Description of Work: Roof repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Donna B.
02/2017
5.0
roofing
Ā  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher I.
09/2016
5.0
roofing
Ā  + -1 more
It went great, they completed the roof in a timely manner. Billy (business owner) would show me the pieces of plywood he replaced that were damaged by water leaks and would welcome me onto the roof to see the progress they made after each day. He is personable and hands on as the owner. Billy and his crew did a wonderful job with the cleanup as they tore down all the original shingles prior to putting on a layer. There has been no issues with the roof since it was installed over five years ago. He has also helped other people I referred him to with smaller roofing projects (flashing around chimney, shingle replacement) and they all raved about his work and fair pricing. He always provided the best pricing for estimates and will stick to his estimate when he completed the project.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce B.
05/2014
5.0
roofing
Ā  + -1 more
Bill Bunnell met with me at my home on several occasions helping me to make the right choices in materials, etc. Most roofing contractors install the 3' ice and water barrier, Bunnell Roofing installs 6' as standard practice. Bill Bunnell and his business partner, Walter, are "hands on", They do the work themselves the "old fashioned" way...hand nailing. The workers they use are employees, not subs which the majority of roofing contractors use. They pay attention to details and go above and beyond to please the customer. Very neat, courteous, prompt, professional and reasonably priced. I highly recommend them for any and all roofing projects.
Description of Work: Removed old roof shingles, etc. Installed 6' ice and water barrier, new shingles, ridge vents, vent stacks, reflashed chimney, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Nancy G.
02/2011
5.0
roofing
Ā  + -1 more
It went well. I have problems again already, but that is totally the weather's fault, no fault of the company.
Description of Work: They took the snow off of the roof and banged out some ice-jams in the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    123 mallard circle, Agawam, MA 01001

    https://www.bunnellroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 8:30 PM
    Tuesday:
    7:00 AM - 8:30 PM
    Wednesday:
    7:30 AM - 8:30 PM
    Thursday:
    7:30 AM - 8:30 PM
    Friday:
    7:30 AM - 8:30 PM
    Saturday:
    8:00 AM - 8:00 PM


    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    CSFA-102433
    Trade License Locale
    MA
    Trade License Authority
    Massachusetts Board of Building Regulations and Standards
    Trade License Expiration
    10/24/2026

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Siding

    FAQ

    Bunnell's Home Improvement is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 8:30 PM

    Tuesday: 7:00 AM - 8:30 PM

    Wednesday: 7:30 AM - 8:30 PM

    Thursday: 7:30 AM - 8:30 PM

    Friday: 7:30 AM - 8:30 PM

    Saturday: 8:00 AM - 8:00 PM

    Bunnell's Home Improvement accepts the following forms of payment: Check
    Yes, Bunnell's Home Improvement offers free project estimates.
    Yes, Bunnell's Home Improvement offers eco-friendly accreditations.
    No, Bunnell's Home Improvement does not offer a senior discount.
    Yes, Bunnell's Home Improvement offers emergency services.
    Yes, Bunnell's Home Improvement offers warranties.
    Bunnell's Home Improvement offers the following services: Roofing, Roofing Repair
    Financing

    Contact information

    123 mallard circle, Agawam, MA 01001

    https://www.bunnellroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 8:30 PM
    Tuesday:
    7:00 AM - 8:30 PM
    Wednesday:
    7:30 AM - 8:30 PM
    Thursday:
    7:30 AM - 8:30 PM
    Friday:
    7:30 AM - 8:30 PM
    Saturday:
    8:00 AM - 8:00 PM