A1-AC Heating & Cooling

4.9(
17
)

Heating and Air Conditioning, Heating Oil, Energy Efficiency Auditing

About us

• Award Winning Service • Established in 2001 & Locally Owned & Operated, A1-AC Heating & Cooling Proudly Serves All of Hampden County! • When it comes to the comfort of your own home, stick with the Trusted Local Name in Heating & Cooling, A1-AC Heating & Cooling! • We have always prided ourselves on our attention to detail and our High Quality Workmanship • We provide the area with Premier Heating & Cooling Services, so do not hesitate to call us! • Call Us Today to discover why we are considered the Area's Best! • We are a Certified Mitsubishi Ductless Air Conditioning Specialist • Call (413) 789-3636 to Schedule a FREE Estimate or Appointment

Business highlights

24 years of trusted experience

Services we offer

Air Conditioning System Installation & Repair • Heating Unit Installation & Repair • Boiler Installation & Repair • Air Quality Control • Energy Audits • Change Outs • Retrofitting • Radiant Heating Services • Furnace Installation & Replacement • Humidifier Installation • Duct Work • Estimates • Furnace Cleaning • Residential & Commercial Services • Complete System Cleaning

Services we don't offer

Call for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
12%
Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 1-17 of 17 reviews
Fred H.
11/2021
5.0
heating & air conditioning/hvac
  + -1 more
Mark was excellent in getting the job done and also was available to answer any questions and concerns we had. He was always there when called upon. We also had him install a new furnace when we did an addition on our house. He really goes above and beyond for customer service.
Description of Work: We needed a new air conditioning system purchased and installed
Rating CategoryRating out of 5
Yes, I recommend this pro
Lisa R.
11/2021
5.0
heating & air conditioning/hvac
  + -1 more
I had to have a yearly service on my unit
Description of Work: Heating system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane C.
04/2019
1.0
heating & air conditioning/hvac
  + -1 more
Never showed up for scheduled appointment to give us an estimate.
Description of Work: AC install
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Garry B.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Mark and his guys were awesome. They did great work and I made a friend in the process. I also received a rebate for $1000 making the final cost $6300
Description of Work: New Weil-McLain high efficiency heating system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Joseph L.
09/2018
1.0
heating & air conditioning/hvac
  + -1 more
He doesn't do gas Why did u recommend him I was clear about gas Another bad recommend
Description of Work: Gas furnace work
Rating CategoryRating out of 5
Paul C.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ....
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michelle C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Removal of the old equipment and installation of the new equipment was efficient and clean. The equipment works great (all American Standard products) and is much quieter and more efficient than the older units.
Description of Work: A1AC replaced the entire central air conditioning system and baseboard hot water boiler heat with new central air equipment, hot air furnace and new ductwork.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori L.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Mark was present throughout the job, working with his crew. They took care of every stage of the installation, including the plumbing in of gas lines. Mark went the extra mile when he felt that the return was too noisy using the existing one and installed three extra returns in order to cut down on noise. The units are super efficient and are actually saving us money. The system was expertly installed and we have had no problems with it at all. Highly recommended.
Description of Work: Conversion of oil heating system to natural gas, installation of central air unit, installation of duct work
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
eugenea R.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I don't remember the amount but they did the cleaning of my air conditioning and they were wonderful I'd recommend him highly I know it was a little pricey but it was worth it to me
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roseann C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dean K.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
He was excellent. Very prompt and fast worker.
Description of Work: Replace furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Rick H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A1-AC Heating & Cooling
Thanks (Member name removed) for the A rating and for calling A1/AC.
Karen P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. They were prompt, responsive and efficient. Three guys came out and they were done within a day so that we won't lose heat. I would highly recommend them.
Description of Work: They installed a new furnace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from A1-AC Heating & Cooling
Dear [removed member name] thank you very much for your kind review glad you are satisfied .
Jean M.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A1-AC Heating & Cooling
Dear [removed member name] glad you are satisfied with our work and thanks for taking the the time to give your comments.
dean K.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
it was over with in 5 hours.I had contacted three contractors and was most comfortable with A1/AC.
Description of Work: replaced old gas furnace with new 95% efficient gas hot air
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from A1-AC Heating & Cooling
Dear (removed member name) thank You for using A1/Ac and your kind comments.
Sheryl M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
excellent
Description of Work: already gave a review on this company. please check your records
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A1-AC Heating & Cooling
Dear (removed member name) Thank so much for your kind respond we really appreciate it.
Sheryl M.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
One of the few that arrived on time for estimate. Went over everything that was needed plus extras that were requested. Delivered and installed when promised. Work took 2 days and was completed when promised. Replaced old heating and air conditioning units, moved thermostat per request, installed new carbonmonoxide alarm and dehumidifier per request and water heater. Completed and cleaned work area with removal of old equipment. Requested no payment until work was completed and we were completely satisfied. Also, did all the paperwork for rebates.
Description of Work: This was a replacement of heating and airconditioning units and water heater. upgraded units, ran new exhaust, rewired.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000

    Contact information

    Located In, Agawam, MA 01001

    http://www.a1aconline.net/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Energy Efficiency Auditing

    FAQ

    A1-AC Heating & Cooling is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    A1-AC Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, A1-AC Heating & Cooling offers free project estimates.
    No, A1-AC Heating & Cooling does not offer eco-friendly accreditations.
    Yes, A1-AC Heating & Cooling offers a 5% senior discount.
    No, A1-AC Heating & Cooling does not offer emergency services.
    Yes, A1-AC Heating & Cooling offers warranties.
    A1-AC Heating & Cooling offers the following services: Air Conditioning System Installation & Repair • Heating Unit Installation & Repair • Boiler Installation & Repair • Air Quality Control • Energy Audits • Change Outs • Retrofitting • Radiant Heating Services • Furnace Installation & Replacement • Humidifier Installation • Duct Work • Estimates • Furnace Cleaning • Residential & Commercial Services • Complete System Cleaning
    Call for Details

    Contact information

    Located In, Agawam, MA 01001

    http://www.a1aconline.net/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed