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R & R Floor Co

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Small wood flooring company where the owner does the work.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Installation new floors, unfinished floors, sand and refinish old floors, patching & custom staining.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-39 of 39 reviews

Barbara C.
09/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: We had all of the hardwood floors on the first floor of the house refinished. Rich and his crew do a great job, and the floors look wonderful. We found not being completely sure of start and stop dates until a day or so beforehand (or, perhaps not feeling they were settled) a little disconcerting, since we had to make hotel arrangements, but it is also the nature of how the work schedule can change on the job before. Absolutely would recommend, and will use them again when the upstairs gets done.

Rating CategoryRating out of 5
quality
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Vicky G.
06/2014
5.0
hardwood floor
  + -1 more
unknown
Description of Work: I got a quote from them to refinish my hardwood floors. They were professional and got me the quote quickly. Their price was in line with the other vendors I got quotes from. I ended up using another vendor because they were not available as quickly as I needed.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jodi B.
11/2012
5.0
hardwood floor
  + -1 more
All went well.
Description of Work: Ron refinished my red oak hardwood floors on the main level of my house in the spring and the results were fabulous. This fall we had water damage done to our master bedroom carpet. I shopped at a carpet store to find a carpet replacement; and the sales person tried to talk me into prefinished hardwood. At that point I knew that we would be asking Ron to come back to install on-site-finished (not prefinished) oak. Ron installed and finished the hardwood in the master bedroom, including walk-in closet, and the upstairs hall, including a linen closet. I consider well done site-finished hardwood floors a work of art; and again the finished floors are beautiful. Ron is professional, respectful, and punctual. He uses only the highest quality materials, takes his work seriously, and is proud of his accomplishments. Ron is a master at his craft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elizabeth L.
08/2011
5.0
flooring contractor
  + -1 more
They are very professional. They are very easy to work with. They are prompt and very courteous. I work late night; so they made an effort not to wake me up in the morning, when they came in. They really made an effort to keep everything clean. They did not let our cats, and dogs get out, when they were coming in and out of the house. We didn't get many quotes; but they seemed to be reasonable.
Description of Work: We used R & R Floor Co about two weeks ago for floor installation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

TED W.
06/2011
5.0
hardwood floor
  + -1 more
Exceptional! Ron provided a great deal of detail prior to the quote. Identified potential challenges and suggested various options for resolving the challenges. Was matter-a-fact about areas of the floor where he was unsure of how they might turn out (stains, nails, etc). Quoted the job soon after reviewing the effort. Came ahead of time to replace some boards and saved us a day of work. Showed up each day on time and did a great job.
Description of Work: Ron prepped the floors to be refinished by replacing few boards, removing tiles in one area. Removed the existing finish, Applied the new finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Richard M.
05/2011
5.0
hardwood floor
  + -1 more
Ron (the co-owner) returned my initial call on the same day. He showed up to estimate the job promptly and when promised. Ron and Rich (the co-owners) came to perform the work at the scheduled date and time. Both men were very professional and friendly. The job took one full day and three partial days to complete. They worked neatly and carefully and cleaned up all debris before leaving. My wife and I are extremely happy with the results. The floors now look brand new.
Description of Work: Sanding and refinishing of hardwood floors in living room, dining room, hallways, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Casey D.
04/2011
5.0
flooring contractor, hardwood floor
  + 0 more
Our experience with R&R Floors was great! Ron communicated very well with us, expressed any concerns outright, and even helped us brainstorm some ways to save a little money. For instance, we paid for the hardwood floors to be delivered to the house via COD, meaning there was no up-charge - something we really appreciated! The installation only took about 3 days - faster than we had expected. They cleaned up very well before they completed the job, including giving the new floors a good shine. Ron was very accessible, and a pleasure to work with. The floors look amazing! We were really hesitant to not have all standard hardwood floors, but in the end we made the decision that worked best for us. The installation is professional, with no ugly quarter round moldings - the floor boards fit snugly to the walls. They tacked down any creaky sub-flooring, and now our new floors are squeak-free! We really couldn't be happier with our experience.
Description of Work: My husband and I have just purchased a new house, and much to our dismay said house came with a rainbow of carpeting in every room. We contacted Ron about removing our carpets and installing hardwood floors. After walking through our house and taking a few measurements, he expressed some concern about installing standard hardwood floors because the height differentials between rooms may become problematic. Additionally, raising our floors due to the thickness of the floorboards could have meant that our dishwasher would no longer fit in the kitchen (height-wise). Ron suggested we try something along the lines of an engineered hardwood floor, such as Mirage. My husband and I did some research and this is what we ended up choosing. Ron removed most of our carpeting (we did a portion ourselves to save money - an idea that Ron was more than okay with), removed some tile, and linoleum flooring. He installed Mirage hardwood floors in every room in our house, excluding bathrooms and the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Brian P.
01/2011
5.0
hardwood floor
  + -1 more
It went very well. They showed up on time and did a thorough job. There were no problems or extra charges.
Description of Work: I used R & R Floor to refinish hardwood floors in four rooms and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Carolyn M.
01/2011
5.0
hardwood floor
  + -1 more
They showed up and the guy was very personable. I had a quote the next day. Everything was outstanding; the only thing was they missed a piece on the quote so the quote got higher. Otherwise they were very personable and very professional. They were neat and clean. The guy that does the work and gave the estimate is the owner. I was very pleased with all of it except he missed the stairs so it was $600 more.
Description of Work: I got an estimate from R & R Floor to refinish flooring and install new hardwoods.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Elizabeth L.
12/2010
5.0
hardwood floor
  + -1 more
The estimate was about $1500. The guy who came in was very professional and calm. He was very easy to work with. The Price was reasonable. I am very happy with him and I will definitely use him in the future.
Description of Work: I got an estimate from R & R Floor Co. for hardwood flooring about 2 weeks ago. I didn't have any work done by him.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Diana H.
11/2010
5.0
hardwood floor
  + -1 more
There was a horrible blue carpet covering oak hardwood floors in the house I was purchasing. I was trying to coordinate a number of contractors to start immediately after my closing, hoping to get any major work done before we moved in. R&R Flooring delivered beyond my expectation. (I found them on Angie's list.) I am more than pleased with how my floors look. It has transformed my house. The highlight, of course, was getting hardwood floors. It was an additional plus to be able to work with Ron Genovese. Ron was a complete delight; a experienced flooring expert, detailed, careful, punctual, trustworthy, professional, friendly. He demonstrated great flexibility working with and around other contractors and meeting a fairly short timeline. He gave me good instructions for how to care for my floors. I highly recommend R&R Flooring.
Description of Work: Carpet removal in living room, hall, and stairs (pad, tackless, staples and fill all holes), and sand and refinish with 3 coats of polyurethane. Surface sand and recoat with 1 coat of polyurethane 3 bedrooms and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Laurie S.
10/2010
5.0
hardwood floor
  + -1 more
A co-worker highly recommended R&R Floor company, they had used them on more than one occasion and were very happy with the quality of their work and their professionalism - and all the work is done by the 2 owners who have been doing this for many, many years. We called R&R, they were prompt in calling us back, scheduling and coming out to our home to provide us with an estimate. Extremely knowledgable, all of our questions were answered, even those that came to mind after he left. They arrived on time to do the job and cleaned up every night before they left. When the floors were done we were extremely impressed - they went from looking like they were 40 years old to looking brand new!! Plus my 2nd floor was cleaner than when they arrived and they even vacuumed my front stairs! We highly recommend R&R Floor Co and we are already talking about pulling up tiles from a playroom and having R&R come out to install hardwood!
Description of Work: Refinishing of our 2nd floor - 4 rooms and hallway. Previous owners had a dog and did not care for their floors, they looked horrible. R&R sanded and stained our floors making them look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

carol O.
09/2010
5.0
flooring contractor, hardwood floor
  + 0 more
went extremely well company did above and beyond expectations. Friends who had had their floors done told me I would be cleaning up for weeks after. The job done was spotless and did not require any further clean up. I would highly recommend this company!
Description of Work: gave estimate of sanding and refinishing down stairs living room, dinning room, hall way and stairs. Also removing tile from hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mary G.
09/2010
5.0
flooring contractor
  + -1 more
Ronnie and Richie showed up on time as scheduled. They were very efficient and meticulous in their work. I couldn't be more happy and would definitely use them again.
Description of Work: We had Ronnie and Richie who came highly recommended to us. They returned my call promptly to set up a time for an estimate. Speaking with Ron I could tell that he was very knowledgeable in answering all of my questions. He told us that they do all the work themselves and have been in business since 1969.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400
    • 1
    • 2(current)

Contact information

10 Agawam Rd, Acton, MA 01720

www.rrfloorcompany.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

R & R Floor Co is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

R & R Floor Co accepts the following forms of payment: Check
Yes, R & R Floor Co offers free project estimates.
No, R & R Floor Co does not offer eco-friendly accreditations.
No, R & R Floor Co does not offer a senior discount.
Yes, R & R Floor Co offers emergency services.
Yes, R & R Floor Co offers warranties.
R & R Floor Co offers the following services: Installation new floors, unfinished floors, sand and refinish old floors, patching & custom staining.
ask for details

Contact information

10 Agawam Rd, Acton, MA 01720

www.rrfloorcompany.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed