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Patriot Lock & Key

Locksmiths

About us

Established in 1998, Patriot Lock has the experience and expertise to get the job done right the first time. Our skilled professionals use only the finest tools and materials, and we guarantee our work. Patriot Lock provides personalized front door service at affordable rates. Whether it's your home, office, business or commercial property, Patriot Lock is up for the challenge. No job is too big or too small to get the service you deserve. If you have any questions or comments, or would like to schedule an appointment, please contact us. Thank you, and we look forward to hearing from you. Also serving portions of Manchester-Nashua.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Locksmiths - Door Knobs, Dead Bolts, Exit Devices, Decorative Hardware, Door Closers, Alarm Locks, Keyless Entry Locks, Mortise Locks & Cylinders, Knob Cylinders, Glass Door Locks & Paddles, Master Key System, Lock Rekey, Emergency Lock Change, Secure Doors, Broken Keys, Key Duplication, Key Cabinets, Lock Boxes, & Safes.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
5%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 43 reviews

Maria N.
09/2020
2.0
He was prompt and professional. He got the job done. Was at my home less than 45 minutes and the price was exhorbitant! Will never use again.
Description of Work: Opening a broken deadbolt

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Mary B.
01/2019
5.0
locksmith
  + -1 more
Patriot fixed the lockset's internal mechanism. This was an expensive lockset that had been improperly installed. They were professional, worked quickly, and reasonable. Don't look any further.
Description of Work: Patriot fixed a botched up job on a doorset installation resulting in an inability to unlock the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary J.
08/2017
5.0
locksmith
  + -1 more
The young man came he was very helpful, very knowledgeable. He also did additional repair that I didn't ask for and didn't charge for. I was really pleased with it.
Description of Work: They changed a door knob that didn't have a lock to one that did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Dana M.
08/2017
5.0
locksmith
  + -1 more
He showed up on time and finished the work in about 30 minutes
Description of Work: Rekeying the locks on our new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine O.
02/2017
3.0
locksmith
  + -1 more
The installation was fine. The price was excessive. The deadbolt is priced closer to $35 online but I was charged $70.
Description of Work: The complete deadbolt was replaced but all that was needed was a new key cylinder.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

David D.
02/2017
5.0
locksmith
  + -1 more
Very responsive and professional. Good advice on dealing with our unusual lock.
Description of Work: Door lock was broken

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy J.
12/2016
5.0
locksmith
  + -1 more
John did a great job. He arrived when scheduled and was very clear about the cost and what service he could provide. Very helpful and professional.
Description of Work: We had a deadbolt that they provided installed in an antique door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey C.
12/2016
5.0
locksmith
  + -1 more
We officially moved to our new home on Thursday and called the company for an estimate to install new deadbolts and re-key locks, on Friday. As luck would have it they had someone available for a service call on Saturday. John S. was very prompt. Being that our home is a new development and not on GPS he called and asked for directions. He showed up, explained what he would be doing and how it would proceed. Once the locks were installed, he provided the keys and made sure that everything was to our liking. He efficiently cleaned his work area and closed the transaction. He was very friendly and professional. This came in lower than the estimated cost!
Description of Work: Needed to have our locks re-keyed with an additional deadbolt installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Yoshi I.
11/2016
5.0
locksmith
  + -1 more
I called Patriot Lock, and luckily he came on the same day. He was very friendly and professional, and completed the work in no time. It went great.
Description of Work: 5 locks to be re-keyed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bill V.
05/2016
5.0
locksmith
  + -1 more
I called Patriot Lock and Key on May 12 and explained to Marie that our deadbolt in our door would not go into the lock position. She took down the details, and called me back within about 15 minutes with the good news that Dave would arrive at our home in Westford in about 30 minutes! He checked out the fairly complex deadbolt and latch, showed me the various broken pieces from inside, and checked his truck for a part to fix it all. Alas, no part. He didn't just leave the door "as Is" (taken apart with no lock), but made a temporary fix by using some of the broken parts. He wanted to be certain that it would lock (and could still be opened!), knowing that the deadbolt had a very, very finite life. Dave said that he'd try to find a part, and would be in touch in the next day or two or three. In the meantime we were not to use that door. It was important to him that the lock work so that those of us in the house were safe. Less than 24 hours later I received a call from Dave that he could stop by in about 10 minutes with a part! He shared again that he was concerned about us being able to properly lock our doors, which was certainly much appreciated by us. Door is fixed, and we can't say enough great things about Patriot Lock and Key!
Description of Work: Replaced lock body in door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Kevin Z.
03/2016
5.0
locksmith
  + -1 more
Hans was friendly and completed all the work I needed plus made some useful suggestions.
Description of Work: Changed several locks, deadbolts. Completed door project I gave up on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jessica B.
10/2015
5.0
locksmith
  + -1 more
Please see above -- I'd recommend this business to anyone I know.
Description of Work: The owner responded immediately and said he could be there in a half hour. True to his word, that's exactly when he pulled up. He was done in less than 20 minutes. Speedy, professional, and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Divakar R.
09/2015
5.0
locksmith
  + -1 more
I had a birthday party to get ready for and needed the door lock to be fixed quickly. He was courteous and helpful.
Description of Work: He fixed my lock within an hour or two after I called him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.3

Robert W.
12/2014
5.0
locksmith
  + -1 more
This was the nightmare scenario. It is Christmas Day and we've accidentally locked ourselves out of the house. Limited battery life on phone and darkness is coming. We checked the Angies List iPhone app for locksmiths in the area. Patriot Lock advertised 24 hour emergency service. We gave them a call, and Hans answered, gave us a quote over the phone and said he'd be there in 30 minutes. Hans arrived in his truck, got to work, trying a few techniques to gain entry before finding one that worked. He then took time to explain how he got entry and what we could do about it. This was a great outcome. Hans saved the day for us. Highly recommended.
Description of Work: Gained entry to home after an accidental lock out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Joseph B.
10/2014
4.0
locksmith
  + -1 more
Everything about the service was fine. Only complaint is that they were on site approx. 20 minutes plus travel time. I was surprised by the charge of 175.00. Readers can determine if reasonable.
Description of Work: We are located 9.7 miles from their business address. Our mailbox key was lost. They picked and replaced simple key lock on a residential mailbox.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$175

JENNIFER C.
09/2014
5.0
locksmith
  + -1 more
Patriot Lock came out right away they were very quick and responsive. The technician was very professional. They definitely know there business! I would highly recommend and use Patriot Lock again in the future.
Description of Work: Changed My Locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mauricio S.
08/2014
5.0
locksmith
  + -1 more
Called up and left a voicemail. Got a call back within 5 minutes and scheduled our service for the next day. They were right onetime and had the work completed within an hour. I also asked them to switch out a knob on the bottom floor with one on the top floor and they taught me to do it instead without charging me. Would definitely use them again.
Description of Work: Needed our new house re-keyed and added a new deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Gloria D.
07/2014
5.0
locksmith
  + -1 more
I would recommend their services.
Description of Work: Our keys were jamming in the front door lock. He rebuilt the lock so we could continue using the same keys. They work perfectly now. He and his assistant were professional, punctual, polite and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

NICK & STEPHANY U.
07/2014
5.0
locksmith
  + -1 more
It took some time and effort and he even pieced some of the lock together and it works absolutely great now. Patriot Lock took a lot of their time trying to find a new lock that would fit the door and I appreciate that very much. However, it all worked out well as with their expertise and knowledge they were able to fix the old one so it works perfectly. He was very pleasant and definitely an expert in his field and I give Patriot Lock an A++++++. Anyone else would have given up on this frustrating project.
Description of Work: I had a broken ancient deadbolt lock on my front door and Patriot Lock tried very hard to find a duplicate. Unfortunately there are none around and a newer version would not fit the holes in the door. Patriot Lock is wonderful as they were able to fix our broken lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fernando V.
05/2014
5.0
locksmith
  + -1 more
I haithd a friend that brought another locksmith but the fellow from Patriot was ver kind on n ot doing the work he quoted.
Description of Work: Estimate re-keyng doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kevin D.
05/2014
5.0
locksmith
  + -1 more
Fantastic. Was quick, he explained what he was doing as well as my options. In the end I had one key for all of the doors.
Description of Work: Re-keyed one door (knob and deadbolt) and changed locks for two other doors (knobs and deadbolts).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michelle N.
04/2014
5.0
locksmith
  + -1 more
Quick response, arrived on time, very professional. Would highly recommend!
Description of Work: Changed all the door locks and re-keyed them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

daniel H.
04/2014
4.0
locksmith
  + -1 more
My experience with them was okay. I broke my key off in my lock. So, I called them to redo the lock. They came out relatively quick, and the price was fair, but they never left me a second set of keys. I never thought about it. I left the next day, and I was locked out again. So, I had to call their emergency service and pay for the guy to come out to just pick my lock. He was able to give me the re-keys. The guy who came out the second time was very good, but the first guy did not give another set of keys. So, it was good for one and not so good for the other.
Description of Work: Patriot Lock & Key redid a lock for me initially and then, they picked my lock for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara F.
03/2014
5.0
locksmith
  + -1 more
The job cost more than I had expected but the work was done quickly, neatly and professionally. The locksmith took the time to explain how to program the lock and answered all my questions and made helpful suggestions.
Description of Work: 1. Service Call: $75.00 2. Installation of Schlage keyless lock with numeric key pad: $50.00 3. Rekeying: $35.00.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Aaron S.
01/2014
5.0
locksmith
  + -1 more
Very professional and helpful! We would certainly use Patriot again!
Description of Work: The technician even returned a day later with a specialized door handle to match the other hardware in our kitchen!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

60 Great Rd Ste 4, Acton, MA 01720

patriotlocksmith.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Patriot Lock & Key is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Patriot Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Patriot Lock & Key does not offer free project estimates.
No, Patriot Lock & Key does not offer eco-friendly accreditations.
No, Patriot Lock & Key does not offer a senior discount.
Yes, Patriot Lock & Key offers emergency services.
Yes, Patriot Lock & Key offers warranties.
Patriot Lock & Key offers the following services: Locksmiths - Door Knobs, Dead Bolts, Exit Devices, Decorative Hardware, Door Closers, Alarm Locks, Keyless Entry Locks, Mortise Locks & Cylinders, Knob Cylinders, Glass Door Locks & Paddles, Master Key System, Lock Rekey, Emergency Lock Change, Secure Doors, Broken Keys, Key Duplication, Key Cabinets, Lock Boxes, & Safes.

Contact information

60 Great Rd Ste 4, Acton, MA 01720

patriotlocksmith.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM