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First Rugs

Oriental Rug Cleaning, Interior Design and Decorating, Carpet Cleaning,

About us

First Rugs maintains a world class collection of hand-knotted antique, decorative and contemporary rugs from Iran,Pakistan, Romania, India, Egypt and Tibet. From the moment you arrive at our showroom, you will become captivated by the colors, history and designs. Whether in our gallery or at a home consultation, we assist in creating beautiful interiors with these unique works of arts.

Business highlights

28 years of trusted experience

Services we offer

Our services include, free in home consultations, custom design rugs, expert rug restoration and repair, professional rug cleaning, rug delivery, and a lifetime trade-in policy.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Diane S.
08/2017
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: I used First Rugs to clean oriental rugs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carrie W.
02/2017
5.0
oriental rug cleaning
  + -1 more
First Rugs is great. Very professional. They looked at my rug and advised me on cleaning and a small repair. The prices are reasonable and my rug looked beautiful after the cleaning/repair. It was a happy surprise to see that they have a huge collection wonderful rugs - antiques to new! Thanks First Rugs - I'll be back.
Description of Work: I need an antique rug cleaned and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Ann M.
01/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: First Rug cleaned and repaired a rug that we have enjoyed for over 30 years. Great results. I thought their work was fairly priced and done professionally. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from First Rugs
Thank you for your Kind words! It was a pleasure working with you.

Karl M.
11/2014
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: We had a small heirloom hand woven wool rug cleaned by First Rugs. We used them because they specialized in persian/wool rug sales and cleaning and they are nearby our home. The cleaning went well, the colors came back much brighter. There were a couple of tiny stains that did not get removed but that's because they didn't want to risk damaging. Not a big deal but I was happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from First Rugs
Thank you [Member Name Removed] for your kind words.

Skip H.
06/2012
5.0
interior designers
  + -1 more
Cynthia First is the owner of First Oriental Rugs. Her customer service is over and above anything that I have ever experienced. She worked with me for more than 9 months to find just the perfect rug. I was such a rug novice that she had to put up with a lot of false starts covering all styles of rugs. Cynthia even came to my home - which is over an hour from her store to help me with color and design and several occasions. She had some excellent insights and I would highly recommend using Cynthia at this store or her one at 301 Newbury Street in Danvers, MA. I had tried several rug stores throughout Rhode Island (where I live) and she is the BEST!
Description of Work: Purchased a contemporary rug for the dinning room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,050

    Contact information

    342 Great Rd Rte 2A, Acton, MA 01720

    www.firstrugs.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 AM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Oriental Rug Cleaning,
    Interior Design and Decorating,
    Carpet Cleaning,
    Home Staging,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    First Rugs is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 AM

    First Rugs accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, First Rugs offers free project estimates.
    Yes, First Rugs offers eco-friendly accreditations.
    No, First Rugs does not offer a senior discount.
    No, First Rugs does not offer emergency services.
    Yes, First Rugs offers warranties.
    First Rugs offers the following services: Our services include, free in home consultations, custom design rugs, expert rug restoration and repair, professional rug cleaning, rug delivery, and a lifetime trade-in policy.

    Contact information

    342 Great Rd Rte 2A, Acton, MA 01720

    www.firstrugs.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 AM