Alec's Carpet & Upholstery Cleaning LLC

I would never bring my rugs to this place again. We dropped off 3 area rugs, was picked up a week later. The rugs were still brown from dirt and the dog hair still in the carpet. I immediately went back and requested a refund. We rented a rug doctor and you can see the difference. The left is the rug "cleaned" from Alecs, the right is the rug doctor.

I have had Alec clean our carpet several times; they are the first place i check with to take care of my cleaning needs; very fair on price and EXCELLENT cleaning job

They were OK, but I wouldn't use them again.

unknown

They were on time, freindly and profesional. Unfortunately they did not do a good job. I called them back to clean the same stains (wine). I still have the same issue after they re-cleaned the carpet. I used and quot;Resolve and quot; to remove the stains

I have been using their services for years. I think they are very great and reasonable. Everyone employed with their company is very pleasant and wonderful. They answer all of your questions, come on time, call when they are on their way, and do a great job.

They always do a flawless job. They always send out the owner or his son and they are both very knowledgeable. They work very hard to accommodate my special requests and they are good about notifying you if they are running late because of traffic or something. There is very good communication. I have been using them for about 15 years and I have never had a problem with them. They are a small company and they are very well trained. There is almost no turnover so it is consistent; I've been seeing the same guys for nearly 15 years. I'm sure I got estimates in the beginning but I don't bother anymore. I think they are very reasonable. They move all of the furniture and they put it all up on blocks so there isn't water damage.

They were excellent. They are by far the best ever. Kevin was the one who came the last time. He is phenomenal. If they think they can’t clean something, they tell me that they do not want to take the chance. Jan, who makes the appointments, is amazing. She is very good at making appointments and good at taking information. I spent $280 on their last visit.

We were referred to Alec's by an neighbor and we checked them out on Angies List. We were happy with the reviews they had. Our rugs were in dire need of a cleaning. They showed up on time and were quick and thorough. Price was very reasonable Will definitely use again.

We have used Alec's for many years. A few months ago, they cleaned two carpets where our dog had had an accident. It wasn't pretty. They got everything out; all the stains. They are responsive and professional. They'll also tell you about how they decided which chemicals to use depending on the stain, the style of carpet, etc. if you want to know. Recently our dog (she's 13 so we cut her some slack) had another accident on the carpet and leather sofa. They initially couldn't come for six days out but then rearranged some schedules to be able to come within four days. By that time, I had found someone else who could do it sooner, and they were very gracious about it and understood.

Alec's Carpet and Upholstery Cleaning did a superb job on our carpets. They were very meticulous and thorough. The work quality is very good. I thought the price was a little high. On the whole, I could recommend this company.