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Gilley's Heating & Cooling

Heating and Air Conditioning

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Gary O.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Gilley's was great! The job was very big and it was freezing cold outside, but they completed everything on time.
Description of Work: Gilley's removed 3 old A/C systems and replaced them with a new central A/C and 3 mini splits that completely heat and cool my entire house (not a luxury I had before). Duct work was replaced and new vents installed, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Casey S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our experience was great. Prompt service with great professionalism on the job. The service tech dealt with our barking dog with grace and patience. They fixed it right up and diagnosed a larger problem. They got our unit fixed and we were cool again!
Description of Work: Refilled our freon and diagnosed the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Tony B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
They responded quick on completing the job.
Description of Work: The provider resolved a power supply issue to my heating and AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lewis W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Randall Gilley came on time and made estimate and appointment to complete, Gave cash discount as well as discount for duct work . This was 2000 difference from another estimate. Workers arrived on time were very organized considerate of home owners house and professional. Went over all warranties and technical aspects of system on completion which was on time.
Description of Work: replaced central air/heat w/h new heat pump and replaced existing duck work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

SHARON M.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
The overall experience was excellent. From the salesman/technician to the installers, the company sent very professional individuals.
Description of Work: We had two air conditioner/heaters replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nathan M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went great. I am a former HVAC tech and I am now disabled. I felt I was given the service I used to provide with no BS, no excuses, and work performed right the first time.
Description of Work: Called late Saturday evening, left a msg with the answering service and received a phone call within 15 minutes. Service tech was on the other side of town and indicated he would be at my residence within the hour. Son-of-a-gun, he was there witnin the hour. He found the problem within 10 minutes (air handler blower motor was going out). He had a motor, but not the mount my old system needed. He called me at 8:00 am Sunday morning (the next morning), said he called the other service techs that work for Gilley's and found a mount. He picked it up and said he would arrive at 10:00 am. Son-of-a-gun, he arrived at 10:00 am. Had me going in about 45 minutes. He left and I continued to have a problem that was not related to his service. I had another company out a few days before to replace a thermostat and they didn't hook up the wires properly. Gilley's tech came back out, found the problem, corrected it, did not charge for this second trip, and all has been great since. As a side note, I called 2 other companies with 24 hour service, once called back the next day, the other has never called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    6611 Cypress St, West Monroe, LA 71291


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Gilley's Heating & Cooling is currently rated 5 overall out of 5.
    No, Gilley's Heating & Cooling does not offer free project estimates.
    No, Gilley's Heating & Cooling does not offer eco-friendly accreditations.
    No, Gilley's Heating & Cooling does not offer a senior discount.
    No, Gilley's Heating & Cooling does not offer emergency services.
    No, Gilley's Heating & Cooling does not offer warranties.

    Contact information

    6611 Cypress St, West Monroe, LA 71291