Troy Ordoyne's Plumbing Inc

Provider did not return call

Overall, the service was great. They were even considerate to take their shoes off at the door, without being asked.

Workers were courteous, professional and resourceful. They were conscientious about the homeowner's personal space, going so far as to remove their shoes while working w/in the home. Only negative is that I had to call twice before getting a return phone call, even though their answer machine message states that they will get back to you on the next business day. I called them on Saturday when the problem began...and again on Tuesday. They called me on Wednesday, when I should have received a call from them on Monday, based upon my Saturday initial phone call. Also, they are only in operation 4 days per week, which lets me know that plumbers are in high demand; otherwise, what is there to explain this level of independence and non-responsiveness. Bottom line: If you can get them to take the job, you will be well pleased.

My kitchen sink drain was totally clogged, they tried everything to unclog it and then realized that the line was broken...They had to break through the wall and reroute the drain and repair another break in the main line...The men were courteous , professional, helpful and they even took their shoes off before coming in...I would definitely use them again and will pass this along to friends or family needing plumbing work...