That was great, they came in they knew exactly what the problem was, the problem got fixed, done and done. I thought it was a good price for what we needed done. Just on the ball all the way.
Description of Work: Needed a whole new unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Neil D.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Considering they actually answer their phone and return my phone calls, that's good enough for me.
Description of Work: They had to take a look at the circuit board on my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan H.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Mike J.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Their men arrived promptly and began work immediately even though it was later in the afternoon and HOT! They also discovered that the existing duct had mold and mildew in most of the "runs". I witnessed this first hand and decided to replace all the upstairs duct work with new. They supported the unit with straps and 2x4's and cleaned up their work professionally. I highly recommend this company and especially the 3 men who performed the work. Thanks Mike Smith!
Description of Work: My central AC unit in my attic had frozen and the Plenum and Evaporator coils had separated and then my unit froze and leaked and was blowing cold air into the attic. Mike Smith came out and gave me an estimate to re-support the unit and provide a NEW plenum for the 7 air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Charles R.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
I called Mike and he sent a man out with promptness. The service tech diagnosed the problem as a leaking A-coil.He and another service tech came back the next morning with a new A-coil and replaced it . The part was under warranty and all we payed for was the labor. We have had no problems with it since. Mike and and his crew were all very professional and we highly recommend his services.
Description of Work: Replace A-coil on unit on a very hot day!!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Susan H.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
They do a very professional job. They are very courteous. Very honest. They guarantee their work. I have a lot of confidence in the work that they do. They always exhibit integrity.
Description of Work: I had heater work done. Parts replaced. I have also used them for Air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cameron D.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
From the estimate 3 months earlier to final installation and instructions for future service the overall experience was pleasant.
Description of Work: Replaced old heat pump with new equipment. The service was fast, courteous, and the service personnel were helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Mike S.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
We've been customers of Mike's for the past 25 years. It's always been an excellent experience, and I have nothing but good things to say about him. He has gone above and beyond, and he's very dependable. I'd highly recommend him!
Description of Work: Mike's done heating and air conditioning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicki W.
09/2012
5.0
heating & air conditioning/hvac, insulation
+ 0 more
He does an excellent job. I have been using Mike Smith since about 1986. If he messes up he will come back and fix the work. He hires pretty good workers and I would pay him before the work is done because he is very trustworthy. They came back because the insulation was insufficient where the air conditioner was as it was smaller than the previous unit and they took care of the work even though I had already payed them. I was out of town one time and he put a new thermostat in and he told my mother-in-law who was there at the time that he had a thermostat in his truck that was not sufficient and he installed that and then came back to put in a different size thermostat to cover the hole in the wall.
Description of Work: They put a new heating and air conditioning unit in.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Quincy D.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
They did a good-quality job. I was pleased with everything and will use him again in the future.
Description of Work: They put in an air unit for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Rebecca D.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: He put in a new unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$1,800
Debra M.
08/2011
1.0
heating & air conditioning/hvac
+ -1 more
same as above the work was done very poorly an un professional. do not recomend this company to anyone. so stay clear of these people. if you would like to see what they did let me know i will let you come see for youself. this is not what a christian person that he represent. i will stand behind everything i said in this statement. and you can use my name .
Description of Work: did not wrap all exposed freon lines.the worker told me that my drain pan under the a-coil had rusted out and had to be replaced. but i told him that the pan was the new type an it was plastic not metal . plastic doesnot rust. the worker said that the drain was already broken off. we got in a dissicusson andi told him it was find. they broke this pan by cutting the lines from the floor after installing new lines overhead. but then they the owner told me if i bought anew drain pan he would install it at no charge. but i told him i should not have to pay for something that they broke. the owner said since i didnt see them break the pan it was my word against thereword and he was going to take there side. so he told me when talked about the price it would be $350.00. but said he didnt think he said that but i gave him the quote he had given me on the back of his card and he said well the price will be $450.00, the workers put on the repair sheet. we feel that they an the owner . did not do as they had said from the first quote he gave us. i will not use tis company nor will i give his name to anyone for any kind of heat an airconitioning work for anyone so please stay away from these shady people for they will rip you off. i just had triple by-pass surgeury one month an two weeks ago. heck of away to treat a disabled vet. thanks ronnie meredith. 49 nelson road monroe la.
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Service Categories
Heating and Air Conditioning,
Insulation
FAQ
Mike Smith Heating and Air Conditioning is currently rated 4.7 overall out of 5.
Mike Smith Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mike Smith Heating and Air Conditioning offers free project estimates.
No, Mike Smith Heating and Air Conditioning does not offer eco-friendly accreditations.
No, Mike Smith Heating and Air Conditioning does not offer a senior discount.
No, Mike Smith Heating and Air Conditioning does not offer emergency services.
No, Mike Smith Heating and Air Conditioning does not offer warranties.
Mike Smith Heating and Air Conditioning offers the following services: Installation, sales and repair of heating & A/C.