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Mangrum's Air Conditioning & Heating

Heating and Air Conditioning, Appliance Repair

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-11 of 11 reviews

louis H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: as agreed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William T.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
The repair process went fine. Mangrum inspected, diagnosed the problem, ordered the part needed, returned with new part, installed and recharged with freon. They were prompt and professional.
Description of Work: Mangrums made 2 trips, replaced a part and recharged the AC unit with freon . They were very efficient and we were completely satisfied with their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

louis H.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
As agreed.
Description of Work: A/C blower fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Shannon E.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great service, was there within 20 minutes of phone call. A+!
Description of Work: AC was blowing hot air, one of Kelvin's employees replaced freon and fixed the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Michael N.
06/2012
1.0
heating & air conditioning/hvac
  + -1 more
Mangrum indicated that he would not be available until Wednesday morning, 6/27/12. Agreed to that, and took Wednesday off from work to get this issue rectified. After no show, no call by 10AM, called again to make sure he was still coming. No answer, so left yet another message. As of this morning, Thursday, 6/28/12, still no sign of him, no call back about why he failed to even show up yesterday. Nothing worse than a contractor who causes you to miss a day of work, and does not even have the courtesy to call you back with even a lame excuse of why he blew you off! Will not bother to call him again, and suggest that you do not either.
Description of Work: Called Mangrum's on Monday, 6/25/12 to request a service call for A/C that is working but not cooling house down enough. Left two voicemails, and he finally called back later that day.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


louis H.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
very good
Description of Work: replaced fan motor on central A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DIANE M.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I contacted Kevin based on the good reports and he was able to accommodate us the same day. He was professional and courteous and was able to resolve the problem that day. Upon arrival, he checked the unit over and found that a computer panel had burned, then found a faulty electrical switch. We contacted our electrician and Kevin subsequently talked with him about the issue. Our electrician came out, fixed the electrical problem and Kevin then finished up his repair on the heater. Everything took about 2.5 hours. Great service and we will definitely be using him again!
Description of Work: The heater went out and needed immediate repair as my parents are elderly and we were in for a cold snap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Bernadette M.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
all went great. overall experience a+
Description of Work: air conditioner. called mangrum. came out dame day. got n estimate. had to order new unit. told me it would take about 2days to come n. n 2days they were back my home installing new unit. had a great cool summer becuase their quick response

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jo A.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are outstanding. They are very responsive and hard working. I've been using them for about 6 years. I have used them at our own residence and our commercial properties.
Description of Work: I electively changed the heating unit in my attic and air transfer unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

louis H.
05/2011
4.0
heating & air conditioning/hvac
  + -1 more
as agreed
Description of Work: ck out a/c and added freon

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Bernadette M.
08/2010
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
overall it was a great finally dealing with a professional as kevin and his team were.
Description of Work: HAD NO AIR FOR 6 WEEKS DE TO TRI A/C OUT OF ALEXANDRIA, LA. TRI A/C KEPT SENDING DIFFERENT REPAIR GUYS EVERY OTHER DAY. THEY ORDERED A PART FOR A/C THAT TOOK A WEEK and a half to come in and it was the wrong part. then the said we had a leak n the freon hose and they needed to drill n the slab concrete of our home to repair. no way that was happening. a customer recommended kevin mangrum, i called him on monday july 26. he came out tuesday july 27 to see what the problem was really and to quote a fair price. we have AMERICAN HOME SHIELD warranty company which after this we wont have for long. kevin's team was back at my home wednesday morning july 28 and by 12 noon, our a/c was up and running. it took him and his crea a couple of hours to repair what tri a/c hadnt did n 6 weeks. i definitely will use him and i have already referred him to other family and friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    3541 Harmon Broussard Rd, Sulphur, LA 70663


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    Mangrum's Air Conditioning & Heating is currently rated 4.8 overall out of 5.
    No, Mangrum's Air Conditioning & Heating does not offer free project estimates.
    No, Mangrum's Air Conditioning & Heating does not offer eco-friendly accreditations.
    No, Mangrum's Air Conditioning & Heating does not offer a senior discount.
    No, Mangrum's Air Conditioning & Heating does not offer emergency services.
    No, Mangrum's Air Conditioning & Heating does not offer warranties.

    Contact information

    3541 Harmon Broussard Rd, Sulphur, LA 70663