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Superior Services A/C Electric & Plumbing

Heating and Air Conditioning, Roofing, Electrical,

About us

Financing offered for equipment replacement. Must qualify through third party partner.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

New Construction, Repairs, Upgrades of Electrical, Mechanical / HVAC, Plumbing, Solar Energy, Air Quality for Residential & Commercial properties.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.4
punctuality
4.9
Showing 1-9 of 9 reviews

Keri R.
12/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Amazzzzing service from Mr. Tommy — he came and found the problem — rewired and adjusted what needed to be fixed . Nicest man — very professional and took time to explain the New the thermostat. Busiest time of the Christmas season and he made us feel taken care of and got the problem taken care of quickly.
Description of Work: mom of three who’s husband works offshore — thermostat went out and heat/air would not work — wires were missed routed — and a power surge caused damage to a circuit board —- in Mom terms it was hott and my babies were all sick

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi C.
06/2017
5.0
roofing
  + -1 more
They do electrical, A/C, plumbing and contracting. They have a contractor. They're licensed in contracting, HVAC, plumbing, and electrical. They haven't charged me yet.
Description of Work: They came and did a leak on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Herman provided a detailed quote with the brand name and warranty spelled out for parts and also for labor. Very Helpful.
Description of Work: 5 stars to Superior Air Conditioning. Herman was very prompt in giving a quote for air conditioning repair. He addressed the problem and was fast to offer a quote and agreed to complete the work quickly. He also determined an unknown problem with air flow and offered a solution. Priced reasonably and offers great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Response from Superior Services A/C Electric & Plumbing
Thank you for allowing us the opportunity to work for you!

Deborah A.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
Took multiple calls to get them to come out initially for outlets that were so hot they could not be touched - said there was no problem even though the paint around the outlet was literally melting. Problem with drain in tub - said it's because it's far from water source. Slow flow from shower head again said because of distance from water source. Lights not working under the house was the last call - they came and said a reset button just had to be pushed on the exterior outlet - they could have told us that over the phone but instead charged us 89.00 since there was nothing wrong, we just did not know about the reset button as we are senior citizens. All we had was 100.00 - gave it to the technician who said they would send us our change. Despite numerous calls to Jennifer and Herman always saying they would refund the 11.00 -it has been months and months and never received the 11.00 change. Not a lot of money but it goes a long way speaking for the character of this company. Aside from not really knowing what they doing, messy work around outlets, outlets put in crooked I feel that they did not take responsibility for any of the complaints we had and they never gave us our change - I would never use these people again. I have since had another electrician out who checked and repaired our outlets. I intend to call a different plumber out as well to see about the slow shower head flow and the slow draining tub. This is a brand new home, it is small and they treated us as if were idiots, never really repairing anything or taking responsibility. They acted like it was a problem to come out and then took our change.
Description of Work: Several problems. They did the electrical and plumbing work in a new house we purchased and warranted the job for 1 year.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$89

Response from Superior Services A/C Electric & Plumbing
[removed member name], We value each and every one of our customers and always strive to give both quality service and 100% customer satisfaction. We sincerely regret if we have not met your expectations and that you feel we did not stand behind our warranty. Several service calls were made to address each of your concerns, and our mission is to complete every job with professionalism, with integrity, and to leave a customer with the complete comfort and confidence that all their needs were met. We are extremely sorry that (in this case) we've been unable to provide you with that feeling of comfort. Also, not returning your change was an honest mistake and oversight on our part. We've taken steps to correct this error, and a check has been put in the mail today. We sincerely hope you'll give us future opportunities to serve you and prove that we are a company of uncompromising character and integrity, not through words, but through our actions. Thank you for bringing this matter to our attention and have a nice day. - The Superior Services Team

Thomas L.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Unit is sealed and I am more confident in the quality and efficiency of my A/C unit.
Description of Work: Repaired several leaks in my upstairs a/c unit and replaced the water sensor switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Superior Services A/C Electric & Plumbing
Thank you for taking the time to leave us a review. Sorry for the very late response. I didn't have the proper notifications set at the time you originally left review. We appreciate the opportunity to work with you and its our pleasure to service your home. Thanks again!

Hans E.
12/2012
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: CALLED AND LEFT MESSAGE TWICE AND NEVER HEARD FROM ANYONE THERE. USED SOMEONE ELSE AND GLAD WE DID. THEIR SERVICE WAS GREAT AND INEXPENSIVE. TOO BAD THEY AREN'T ON ANGIE'S LIST TO RECOMMEND.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


linda D.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
I paid under $100 for the job. I think that price is important, but it is equally important that they do good work and they are professional. They were very professional. They came out the same day that I had called them. I think they were very fair priced also. I would use them in the future.
Description of Work: I used Superior AC & Electric within the last three months. My overflow pan was clogged and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christopher D.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
The work was great. It wasn't the cheapest but the quality of the work was perfect. They were very professional, especially compared to the person we worked with previously. There was no question about whether they were actually going to get the project done the day that they arrived. They had all the materials they needed in their truck. They had asked enough questions ahead of time so they knew what size fittings they needed to bring with them so there were no delays. It was such a small job I felt they bid high on it. But we paid it anyways.
Description of Work: Superior installed a heating and air unit for us.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$950

April R.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
very punctual, very thorough, serviceman explained everything to me before he did it, very satisfied with the work
Description of Work: did a/c cleaning and recharging, changed ducts and thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    2514 Front St, Slidell, LA 70458

    http://www.superiorservicesla.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Roofing,
    Electrical,
    Solar Panels,
    Ceiling Fans,
    Water Heaters,
    Plumbing

    FAQ

    Superior Services A/C Electric & Plumbing is currently rated 4.4 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Superior Services A/C Electric & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Superior Services A/C Electric & Plumbing offers free project estimates.
    Yes, Superior Services A/C Electric & Plumbing offers eco-friendly accreditations.
    Yes, Superior Services A/C Electric & Plumbing offers a 5% senior discount.
    Yes, Superior Services A/C Electric & Plumbing offers emergency services.
    Yes, Superior Services A/C Electric & Plumbing offers warranties.
    Superior Services A/C Electric & Plumbing offers the following services: New Construction, Repairs, Upgrades of Electrical, Mechanical / HVAC, Plumbing, Solar Energy, Air Quality for Residential & Commercial properties.

    Contact information

    2514 Front St, Slidell, LA 70458

    http://www.superiorservicesla.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM