Drain Surgeon Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Here at Drain Surgeon we provide complete plumbing repairs and installation for commercial and residential jobs. Whether you have a broken sewer line, busted pipes or a damaged water heater, we won't give up until the problem is fixed! Count on our years of practice. Our clients also enjoy reasonable rates and quick service. Please contact us today for a free estimate. We promise total customer satisfaction!

Business highlights

47 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Here at Drain Surgeon we provide complete plumbing repairs and installation for commercial and residential jobs. Whether you have a broken sewer line, busted pipes or a damaged water heater, we won't give up until the problem is fixed! Count on our years of practice. Our clients also enjoy reasonable rates and quick service. Please contact us today for a free estimate. We promise total customer satisfaction!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.985 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 85 reviews

David T.
02/2020
5.0
plumbing
  + -1 more
We were pleased with their knowledge, professionalism, and testing protocols. Drain Surgeon completed an initial evaluation and has offered to follow-up with more thorough testing at a later date convenient for my family.
Description of Work: Check on odd odor
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel G.
09/2019
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
There work is all spot on. The price is absolutely fair. The technicians know exactly how to do the work and they do it without messing up anything else. They always pick up the mess and leave it the way you would like to see it. I have used them for years I highly recommend them.
Description of Work: Water heater, Fossetts , reroute, and much more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Holly H.
09/2019
5.0
plumbing
  + -1 more
Excellent. They had a fairly extensive job to do re: installing new faucets in the shower. Had to remove existing 60-year old plumbing out of the wall and replace. Job was done very well.
Description of Work: Install of new faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick L.
06/2019
5.0
plumbing, drain cleaning
  + 0 more
Had both cleared in no time. Price was reasonable.
Description of Work: Cleared separate drains for shower and bathtub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Lucille A.
09/2017
5.0
plumbing
  + -1 more
Vernon showed up in a timely manner, answered more than a few questions and concerns, checked all drains thoroughly. Inspected everything, advised me about types of detergents to use so I don't have the foamy problem. Vernon was very polite and respectful and thorough. I would recommend this company, they are excellent and reasonable.
Description of Work: My drain in the back shower in my mobile home had backed up. Only happened once but I wanted it checked out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

diana B.
06/2017
5.0
plumbing
  + -1 more
Did an excellent job, cleaned up mess and answered questions.
Description of Work: Unclogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

William S.
06/2017
5.0
drain cleaning
  + -1 more
Snake was removed, drain made to flow freely, leaks around fixtures sealed, and recommendations given to correct tile issues. Work was done quickly, pleasantly, and professionally. Recommendations were followed with excellent results. Total experience with Drain Surgeon really exceeded expectations. Cost was far more reasonable than any plumbing service I've ever dealt with.
Description of Work: Bathtub/shower drain was blocked, water getting thru tiles, plumbing snake was stuck in drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Melody L.
02/2017
5.0
drain cleaning
  + -1 more
They are the only ones in this area that are any good. They are the only ones that we would recommend. They were the best quote and the most sensible people. They always come the same day.
Description of Work: They are in the process of a big job for me. They are doing a new sewer pipe all the way from the house to the main.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,314.66

Frank K.
01/2017
4.0
drain cleaning
  + -1 more
He unplugged it and also had to adjust it. The plumbing is on the outside of the home in a building its not with the main plumbing so it was a little crazy. The cost wasn't as much as I had thought it would be, I think it was under $300. There was just one plumber and it took him about two hours to complete the work. I graded a B overall because it wasn't a perfect fix but so far its been okay. He left the area very clean, and was the nicest part of the whole thing. He was very friendly and didn't waste time.
Description of Work: We had a shower that was not draining and was backing up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Paul M.
07/2016
5.0
plumbing
  + -1 more
I've always been satisfied with the work these guys have done and the price is very reasonable and they come when they say they're going to. Very dependable. Have saved me on several occasions throughout the years.
Description of Work: Various plumbing jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David G.
07/2016
5.0
plumbing
  + -1 more
It is a very tight space. It is one of these like vanity room areas. It's a very tight space and they needed a certain size. It was a challenge getting in there to really get it done. Even for a weekend warrior handyman, it would have been a challenge. I think generally it is the selection of the particular commode. It was a challenging install and they did a great job with it.
Description of Work: They did a complete commode toilet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

David G.
07/2016
5.0
plumbing
  + -1 more
I have used them two other times before in the last three years and I really like these people. Patrick is the guy I use. He is throughly professional, very straight up recommends products and I like the products that he has recommended. He is prompt, and courteous. I love them. The price was perfectly reasonable.
Description of Work: For plumbing, I use the Drain Surgeon. They disconnected a gas stove and reconnected it. They disconnected a sink and re-installed the sink. We were doing a remodel and they just had to do a disconnection and then come back and do a re-connect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

David G.
07/2016
5.0
plumbing
  + -1 more
It was $205 with parts and labor. They recommended quality parts. I didn't know where to go and whether it was fixable. They recommended a complete replacement and a real quality system you could tell.
Description of Work: I used them for my shower control snobs that were leaking. They replaced that as well as the head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Jean E.
02/2015
5.0
plumbing
  + -1 more
The staff was fine. They were very prompt. They do good work.
Description of Work: They changed out some faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tara S.
12/2014
5.0
gas leak repair, drain cleaning
  + 0 more
Patrick came and immediately knew what to do and where to start. He immediately started outside at the clean out site in the yard and got immediate results. He located the runoff that we hadn't found since we moved in recently. He made sure that all of the drains in the house were clear before he left.
Description of Work: Patrick came and cleared our drainage nightmare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Carita D.
09/2014
5.0
plumbing, drain cleaning
  + 0 more
Same day service! Called Drain Surgeon at 8:15 am on a Monday morning. Spoke with a very pleasant woman on the phone who seemed to understand the issue and assured me it wouldn't take long or be too expensive to repair. A plumber arrived a few hours later and the entire problem was fixed in less than an hour for about $80. Would definitely use them again.
Description of Work: Unclogged bathroom sink and fixed pipe that was leaking underneath sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Heloise G.
08/2014
5.0
plumbing, drain cleaning
  + 0 more
I find their service to be excellent. I highly recommend them to anyone.
Description of Work: I have been using them for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
07/2014
5.0
plumbing, water heater repair
  + 0 more
Job went fine, performed professionally, on time, within estimate. Had them back to install new water heater a month later.
Description of Work: Rerouted a broken drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Tim E.
06/2014
5.0
plumbing
  + -1 more
I had broken the closet flange when removing the old toilet so I called The Drain Surgeon plumbing company and was told a plumber would be out the next day. When Marvin, a professional plumber with The Drain Surgeon company, arrived June 25th, he was extremely professional in speaking with me as I led him to where the problem was. He wasted no time in getting the problem fixed. I thought it would take a few hours, but it only took him about 20 minutes, I was floored. When I went in to check his work, it was impeccable. The old toilet used to rock side to side. He installed a new flange, stopped the rocking, grouted around the base and installed a new water line. He did all this in 20 minutes and left the area cleaner than it was when he arrived. I will waste no time in calling this firm back in the future.
Description of Work: corrected a broken closet flange and installed a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James C.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
I live on a large corner lot and had never had the drain line serviced before and did not know where the plumbing dig out was or even where the line was located. So technician had to spend lots of time and effort locating the drain line outside. It took him almost an hour just to locate the drain line thru no fault of his own. I will certainly remember where it is now and will mark the location. He was very innovative in finding the line outside. After that, work proceeded quickly and the blockage was located and corrected. He then replaced the leaky valve and the wax seal on the downstairs toilet, replaced the toilet and cleaned up after himself. He was very efficient and professional and had a very pleasant demeanor. It was an overall very good experience and i would call them again. FYI, from time of arrival to work completion was a little over 3 hours, but no time was wasted. He was alone and did the job as efficiently and quickly as was possible.
Description of Work: Cleared the plumbing drain line from the house to the main drain line at the street, replaced a leaking supply valve on downstairs toilet, and replaced the wax seal on the downstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BETTY W.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
He was on time, was reasonable, took care of the problem and she was happy with it. I looked the company for her on Angie’s List. I was using him too but he won’t come this far up for me. He told her upfront what his price was for per hour. He finished the job. He found the problem, corrected it, was there and going. He showed up when he said he was going to show up. She was very happy.
Description of Work: My daughter used The Drain Surgeon three times. He had to clean up the drain as the toilets overflowed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Davut K.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
The technician was prompt, courteous and quick.
Description of Work: I had a backed up laundry drain. The provider cleaned it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Carol C.
02/2014
5.0
plumbing
  + -1 more
Called Drain Surgeon and they came out that day. The leaking pipe was one that wrapped around a corner. They removed the pipe that wrapped around the corner, replaced a faucet at pipe end that came out of house, and recovered it with my faucet cover for winter. Now I don't have to worry about this problem ever again. Thank you very much Drain Surgeon.
Description of Work: Had a pipe leak in two places after freeze, in spite of being wrapped with foam insulation pipe wrap. Water spewing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Carl F.
02/2014
5.0
plumbing, drain cleaning
  + 0 more
I've used Drain Surgeion in the past, and they delivered as usual. Always friendly, always on time. Always gets the job done.
Description of Work: Unclogged a sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Carol J.
02/2014
5.0
plumbing
  + -1 more
Went smoothly and as quickly as possible
Description of Work: Fixed broken pipe in yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

721 Robert Blvd, Slidell, LA 70458

http://www.drainsurgeon.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
31316
Trade License Locale
LA
Trade License Authority
Louisiana State Licensing Board for Contractors
Trade License Expiration
02/15/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Gas Logs,
Pool and Spa Service

FAQ

Drain Surgeon Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Drain Surgeon Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Drain Surgeon Inc offers free project estimates.
Yes, Drain Surgeon Inc offers eco-friendly accreditations.
Yes, Drain Surgeon Inc offers a 10% senior discount.
Yes, Drain Surgeon Inc offers emergency services.
Yes, Drain Surgeon Inc offers warranties.
Drain Surgeon Inc offers the following services: Here at Drain Surgeon we provide complete plumbing repairs and installation for commercial and residential jobs. Whether you have a broken sewer line, busted pipes or a damaged water heater, we won't give up until the problem is fixed! Count on our years of practice. Our clients also enjoy reasonable rates and quick service. Please contact us today for a free estimate. We promise total customer satisfaction!

Contact information

721 Robert Blvd, Slidell, LA 70458

http://www.drainsurgeon.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day