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Albers A/C and Heating Inc.

Heating and Air Conditioning, Air Duct Cleaning

About us

Additional address - PO Box 5607, Slidell , LA 70469.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial. Heating & a/c. Carbon monoxide testing, maintenance, sales & installation, duct cleaning & sanitizing, air cleaners, humidifiers & thermostat line.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.538 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
3%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 38 reviews

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
They provide reliable service. I would recommend them to others.
Description of Work: AC and heating service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
This company is dependable and reliable.
Description of Work: Service the heating and AC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
They are professional. Additionally, I would highly recommend them.
Description of Work: They service my ac & heating
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
Reliable, professional, and honest.
Description of Work: They service my heating and AC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
They are honest and dependable company.
Description of Work: Heating and AC service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
I am satisfied with their service. They are punctual.
Description of Work: They service my ac & heating
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
They seem to be honest and professional. I would highly recommend them.
Description of Work: Heating & AC service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
I am always satisfied with their service.
Description of Work: They serviced the AC and heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth A.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
excellent company, professional and friendly.
Description of Work: installed a new air-con and heating system
Rating CategoryRating out of 5
Yes, I recommend this pro

jim F.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was very god,they did a complete inspection and I do have a contract with them. They don't owe me any additional money. They don't look for problems just to earn money. I was very please with the service that I got.
Description of Work: They did a semi-annual maintenance and inspection of my ac unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kari S.
01/2017
1.0
heating & air conditioning/hvac
  + -1 more
Terrible...Albers over-sized one unit and it kept going out, loosing Freon and overall poor performance. When we received a second opinion after 5 years we were told the unit was over sized and would continue to under-perform. Also had mold in the new duct work and units even though Albers installed UV lights in the units.
Description of Work: Replace 3 ac units and duct work

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$20,000

Nick S.
10/2014
1.0
heating & air conditioning/hvac
  + -1 more
We were long time customers of Albers, but our last expereince was horrible. We had three different workers come out and they all said different things. 1 of the three was polite, but the other 2 I did not care for. I finally had to hire another company to fix the issue for a lot less than Albers quoted me.
Description of Work: after three workers came out and I spent a lot of money on freon, they found a leak in the coil.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$300

John I.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
.It started ok, they did show up on time initially but the guys sent, many of whom acted as if it was their first tome doing this type of work, were not good at all. The crew leader who was related to Albers was a total loser. He got mad at us every time we asked about all the mistakes he was making. Albers himself continully told us how he knew what he was doing. Then we finally got him out to show him and then guess what? They came back to fix the issues. If we wouldn't have double checked their work, we would really be in trouble. Overall, this company is an embarrassment to Carrier and I am surprised that they don't pull their franchise. Either way, do yourself a favor and move on to someone with a better rating.
Description of Work: Installed 2 complete heat pumps and air handlers along with duct work. Provider was unprofessional and we had to fight to get the job completed and it never got done properly. This guy is more interested in arguing with you than having a happy satisfied customer. Really shameful. I am sorry we chose Albers.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

William B.
08/2013
3.0
heating & air conditioning/hvac
  + -1 more
The service man called before arrival and arrived at the scheduled time on 7/25/13. He seemed knowledgeable and did a through job inspecting all parts of the system for what I thought was a reasonable price. This is the first time I have used this company and he left a good impression. I asked to have someone give me a quote on a new system and a reprehensive made an appointment on 7/30/13. He was supposed to call prior to arrival but never did. He gave a good impression as well and said he would be back with me shortly with an estimate. I was under the impression it would be about two to three days. After about a work week had passed I called and was told by someone else that and quot;he had a lot on his plateand quot;. I understood that and offered to leave my email address and asked if he could just send me a quick email. So here it is over a month since my initial service call and I have not had any communication from this company. I have difficulty trusting them after this experience and will not do business with them again.
Description of Work: Inspect AC unit, Freon, etc. and provide estimate on new unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$79

Cheri J.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have to say, my overall experience with the ALBER'S company was very positive and I will be signing up for a twice yearly maintenance contract. I would not hesitate to recommend this company to anyone!
Description of Work: Mr. Clay Alber arrived at my home at the scheduled time. He was able to diagnose the problem within 10 minutes and was able to have my central air system back up and running within a short period of time! He also advised that the fix might be a temporary one, depending on my unit's motor....but at least I would have cool air in the interim. He discussed with me the approximate cost of replacing the motor, should it fail completely. He gave me his cell phone number and told me to call immediately should I experience any problems. Clay was punctual, professional and very responsive to my a/c problem! I will be signing up with a yearly contract with the Alber's Company for twice a year maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Terri L.
09/2012
1.0
heating & air conditioning/hvac
  + -1 more
Carrier Infinity system works as described and has been very economical since installation. The ductwork installer's improper workmanship was shameful and has continued to cause me grief from day one. The worst of it being that three room ceilings have now molded due to excessive condensation created by flex duct runs touching each other in the attic. Condensation literally pools between the ductwork where they touch. First it was crushed ductwork-they fixed that when i insisted that it wasn't properly installed. Now this... Beware! Do not allow this condition to occur at your home! No duct runs should touch in a non-conditioned space. http://www.atcoflex.com/faqs.html (click on and quot;read thisand quot; for more info) Alber's installer should have known this fact when they installed the ductwork-and now they should remedy all of the damage caused by it. Instead, they offered to install $1300 of attic fans. I have requested that they isolate each and every duct run, moving them or buffering them with some material to provide airflow between them. And also to provide a vapor barrier to protect the joists and insulation below the offending ductwork from future drips. They had also originally mis-installed a new dryer vent duct-screws through the duct had to be corrected after I found them (by accident). Same installer, to my disadvantage. This has since been reinstalled. The owner, who was very attentive when it came to selling the top of the line system now doesn't want to deal with it directly. FYI-Carrier warranties only the system itself, not the installation. The proper installation is the responsibility of Albers. The botched installations have soured me on Albers A/C. If your work causes damage, you should stand behind it. A $30,000 investment for the top of the line system shouldn't result in molding walls and poor response to correct improper installation and the damage that it has caused.
Description of Work: Carrier Infinity system heat pump-top of the line, with all new R-8 flexible ductwork, zoned thermostats, the works.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$30,000

Josh P.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Better than I would have ever expected.
Description of Work: Albers A/C Company and its employees are great. Both hardworking and trustworthy and definitely the most knowledgable in their field. Not only did they fix the problem, but they also found problems that my General Inspector did not find. They also had a remedy to fix the problem that was a much better solution than was recommended by a certifed inspector. I trust their word over anyone else in their industry. I will never use a different a/c company and will go out of my way to recommend Albers A/C & Heating Inc to everyone I know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christopher F.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I hired Albers AC to replace the master bedroom AC with a high SEER unit that was 20 years old. I used them as a card advertised a rebate of $1000. The work was done quickly and professionally. I had high R flexiducts put in as well. They sealed with mastic over and above flex tie seals. The unit works extremely well. I have other high SEER AC units and the Carrier Infinity system is better. A 5 year labor warranty was included. Trane wanted an extra $2000 to go from electric heat to gas heat and was $3000 dollars more. It was cheaper with Carrier than an electric unit. The gas lines were already right there after Katrina rebuild. I have nothing but praise for Albers AC.
Description of Work: Replace Master Bedroom AC with high SEER unit. Converted heat form electric to gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Farrell L.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our a/c started making more noise than usual, then stopped cooling altogether. Patrick came out the same day we called. He was friendly, knowledgeable, and efficient. He was able to get the part and get it fixed the next day. Everyone we spoke to from Alber's throughout the process was great!
Description of Work: Replaced a/c blower motor which required going into the attic and removing part of the unit and carrying it outside to work on. Also checked both upstairs and downstairs units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Daniel D.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They charge 79.95 for system Diagnostic, that is to look at it and figure out what is wrong. The minimum repair fee is 75.00 so no matter how easy quick and simple the fix, the minimum charge is $155.00. I dislike how A/C service companies in Louisiana are not straight forward with their pricing. If the least amount I am going to get charged is 155.00 then say so before agreeing to come to my house. Don't tell me it's 79.95 to figure out what is wrong, not to fix it. The repair rates increase from there depending on what you need done. The service guy has a chart of charges, ask to see it. It is nice to know they have a fee scale and that the tech is not just picking a price off the top of his head. I wish they would post it on their website. Over all great service and as it goes for having to pay for the service charge it was less that what I paid the last guy.... I do recommend their service to others.
Description of Work: My blower motor went bad at a time when I could not afford to have someone else replace it so I did that part myself. When the tech arrived I had the unit open. After describing everything I did he pulled the capacitor checked the voltage and hooked it back up. Problem solved. (I had the wires crossed) It took all of 10 minutes to do the repair. ( He did the standard unit check up afterwards however in my case I had a different company come look at my unit a week earlier so this was not necessary. I let him do that because I did not plan on using the last company again so I wanted this new company to have all the information for future references on service calls.) Did a nice job and was much more informative than the last company. I really appreciated all of the information he gave me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Jenny E.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
He was very knowledgeable and very good at answering questions. They were not pushy. They let me know other things were available. They're local and friendly. They have great service. Whenever we have had issues with one of our systems, somebody has been able to get there if not on that day, then the next day. I can't think of anything about him that I wouldn't give an A to.
Description of Work: They've been around for years and years. He always done my stuff in this house. I've been in this house for 5 years now. He replaced the old a/c system in that house. At the time, I got bids from 4 or 5 other contractors that do that kind of work and he was in the middle to low end for price. Another piece of the reason why I went with him was a recommendation from my brother who recently had him do a similar thing at his house. We went ahead and bought a service agreement with them. They come into our home 4 times a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret J.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. The owner's son came out and did a presentation. He showed me several different model types and efficiency. They advised me on what kind of rebate I could get from the government because it was energy efficient. They presented everything and I chose which one I wanted. They were very clean and they came when they said they would come.
Description of Work: I had an air conditioner issue earlier this year. We had a 14 year old unit that was not working very well. I had two units. One of them handles the living room area of the house and then the smaller one that handles the bedroom area. The big unit got replaced a couple of years ago and the smaller unit got replaced this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jo Ann J.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are very professional, use good products and they stand by their work.
Description of Work: They come out every year to check-up on the air conditioner. I've been using them for years. They have replaced the A/C in the past and redid ductwork which reduced my electric bill almost in half. Soon they are going to fix some ventilation issues with the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel P.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
System was recharged on Monday, but failed to cool on Wednesday due to continued leak. Decision to replace entire system was made. System was replaced on Thursday in one day and done very professionally.
Description of Work: Discovered refrigerant leak in evaporator. Entire A/C and heating system was replaced in order to move from a freon based system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Joy W P.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
I submitted a report earlier about Albers and am now submitting my second. On my first report I replaced a central A/C Heating system and gave them the same grade as this one............all "A's". Since I replaced the first unit I had to repair another unit and two weeks ago I had to replace my third unit. These guys are prompt to respond, do a professional job and are more than fair on their pricing. I will recommend Albers to everyone that ask and know they will deliver the same professional service I experienced. The two units they replaced were 30 years old and the one they repaired is ten. I'm confident that I will not need them again except for routine maintenance.
Description of Work: Replaced two Central A/C & Heating units. Repaired a 10 year old Central A/C unit by replacing the fan on the outside compressor unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200
    • 1(current)
    • 2

Contact information

34633 Grantham College Road, Slidell, LA 70460

albersairconditioning.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Albers A/C and Heating Inc. is currently rated 4.5 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Albers A/C and Heating Inc. accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Albers A/C and Heating Inc. offers free project estimates.
No, Albers A/C and Heating Inc. does not offer eco-friendly accreditations.
No, Albers A/C and Heating Inc. does not offer a senior discount.
Yes, Albers A/C and Heating Inc. offers emergency services.
No, Albers A/C and Heating Inc. does not offer warranties.
Albers A/C and Heating Inc. offers the following services: Residential & commercial. Heating & a/c. Carbon monoxide testing, maintenance, sales & installation, duct cleaning & sanitizing, air cleaners, humidifiers & thermostat line.

Contact information

34633 Grantham College Road, Slidell, LA 70460

albersairconditioning.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM