Workers arrived promptly. They diagnosed where the leak in the roof was, then repaired it quickly. They were very polite and accommodating.
Description of Work: fix a roof leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
08/2017
1.0
roofing
+ -1 more
Repaired one roof vent. Roofer said I shouldn't have used Angie's List deal and I should ask gor my money back from them. Terrible customer service.
Description of Work: Charged me more via Angie's List deal. Failed to respond to emails or phone calls. Charged me for roof vent repair that the did 6 months prior that was supposed to be guaranteed.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from A & R Roofing
So far this guy has left me 4 reviews 2 A and 2 F . Wow!
Becky M.
08/2017
5.0
roofing
+ -1 more
For both jobs: Very professional! Price quoted was price charged. Yard was cleared of all nails and other debris from the roof. Arrived when promised. Flawless work. Highly recommend.
Description of Work: Replace all vent boots, enclose an exhaust vent no longer in use and replace broken or cracked roof tiles. Second home: large area of roof needed to be replaced including plywood base.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don V.
07/2017
1.0
roofing
+ -1 more
This is a followup to my review from April: From my initial contact, the contractor performed the work requested and I gave a positive review. HOWEVER... the roof leak which was repaired returned after the next heavy rain. It took several calls before the contractor returned a second time. More work was done around the original leak and an additional amount was charged (which I paid). When more rains came (you guessed it), the leak persisted. Since then, I have called over 10 times only to be ignored by the contractor. They don't answer my calls or respond to repeated voicemail messages. If any followup work is required, I STRONGLY RECOMMEND that you choose another contractor.
Description of Work: Repair Roof Leaks
Rating Category
Rating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0
Response from A & R Roofing
This is all new news to me.My name is Andy Estain.The A in A&R Roofing.The Owner.My phone # is 985-290-4165.I answer my phone.Dial it right now and i will answer.If there is a problem,i will fix it.That's what i do.I haven't heard from Mr. [Member Name Removed] or anybody else about this problem.Do yourself a favor call the correct # and lets get this solved!
Jannette M.
07/2017
5.0
roofing
+ -1 more
very well, they told me they repaired around vents and all
Description of Work: repairs to roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William W.
06/2017
5.0
roofing
+ -1 more
It went great and the guys that came out were very professional and friendly
Description of Work: Needed a leak in my roof looked at.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jim G.
06/2017
5.0
roofing
+ -1 more
We have not had the roof completed yet but I have full confidence that the job will be done right and for the price quoted
Description of Work: Ended up deciding to replace roof which we knew. I especially was pleased with Andy's help with my claim, meeting the adjuster and answering all questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Jerri C.
05/2017
5.0
roofing
+ -1 more
He was very neat and showed up when he say he was going to
Description of Work: I needed new boots on the roof in order to sell the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
05/2017
1.0
roofing
+ -1 more
My roof vents were damaged by squirrels. They replaced them and guaranteed that squirrels would not damage them again. After a year the squirrels damaged another. I hired them with an Angie's List deal to repair the damaged vent. After I paid for the Angie's List deal they charged me for the service call and said it would be cheaper than the deal and told me to cancel the deal ask for the money back from Angie's List. After doing the math it turned out that it was much more expensive than the deal. The deal was supposed to be $49 toward $100 of work. The job was $125. I should have only owed $25 the day of the job. Instead the roofer said I had to pay him $125 and that if I stayed with the deal it would be $200. He made it sound like I was saving money by canceling the deal when it actually cost me $50 extra. They refused to reimburse the deal money and refused to return my calls. They also refused to answer my email when I called them out on it. I had to file a claim with Angie's List and it took a month to get my money back. This deal was a total scam. I will not hire them again.
Description of Work: Roof vent repair.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0
$125
Response from A & R Roofing
I try my best to do the best job possible,and by 95% of my reviews you can tell.Everyone knows that you can't make everyone happy.This is just one of those people.
June W.
04/2017
4.0
roofing
+ -1 more
I included this answer in the response to the work that needed to be done.
Description of Work: It was just a few shingles and some fascia board needed to be replaced and some tabs. We had a disagreement over the extra $100 charged after we asked them to include the shingle on the driveway side of the house to be included in the $575 price. However they charged us $675 - $100 for credit for using Angie's . Price to us would have been $475 originally ...but finished out at $575.00. Work was done well and we were pleased with the results.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$575
Charles L.
03/2017
5.0
roofing
+ -1 more
Very Professional, arrived on time and gave an accurate estimate of the condition of our roof. He also trimmed a few tree limbs that we rubbing on the roof at no additional cost!Would absolutely hire again.
Description of Work: Roof assessment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Becky M.
02/2017
5.0
roofing
+ -1 more
Hired for House 1 in Slidell and was so pleased with every aspect of the job that I did not hesitate to contact them when the heavy rain in January exposed a bad leak at House 2 (which is 15 miles northeast of Picayune, MS). The damage was extensive and wood sheathing needed to be replaced. The price was very reasonable, the quality of work was excellent, communication was great, they were there when they said they would be, and the job was completed without any break in days...in other words...they didn't take off early to start other jobs.
Description of Work: House 1: Flashing around vents, a roof leak at heater vent, popped nails, and some cracked tiles. House 2: Replace whole roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jamie A.
12/2016
5.0
roofing
+ -1 more
It was fine, it was good.
Description of Work: I use A & R Roofing for roofing services. They just fixed some stuff for me on the roof .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Ray A.
12/2016
5.0
roofing
+ -1 more
Showed up when they said they would. Did the initial assessment and then returned and completed the work on time and for the quoted price.
Description of Work: Had some minor roof repairs done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy S.
11/2016
5.0
roofing
+ -1 more
Did a very detailed inspection with specific recommendations for repairs needed
Description of Work: roof inspection to find potential problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Dustin F.
06/2016
5.0
roofing
+ -1 more
Andy reached out and said Lloyd would contact me. The next day Lloyd called and set the appointment. He showed up a few minutes early (called ahead) and assessed the entire roof. He gave me a price that I agreed to and one team member got started while the other went to purchase materials. Within about two hours they were all done and each problem area was fully corrected. This was so that we could resolve a home inspection issue and sell our house. They more than handled my needs. Very pleased and will contact them if my new home has any needs.
Description of Work: Repaired all loose shingles, caulked and sealed all open areas, replaced all rubber boots and flashings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Charles L.
05/2016
5.0
roofing
+ -1 more
I paid for the deal and Andy was very responsive. He inspected the roof and repaired some minor damage from tree branches. He offered great advice and will definitely use him in the future. I absolutely recommend Andy and his services.
Description of Work: Roof inspection and minor repairs to the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Dwight B.
05/2016
4.0
roofing
+ -1 more
It went okay. I didn't pay more than the deal. Everything was fine. They were punctual and professional. I would use them again.
Description of Work: I purchased a "Big Deal" for A & R Roofing. It was for the roof tune-up and repair.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Brian B.
05/2016
5.0
roofing
+ -1 more
Even though roof was protected from weather, Andy came out in the rain to make sure it was watertight. Very pleased with job as a whole. Would defiantly recommend and use him again if needed.
Description of Work: Stripped old roof, patched as needed and put on new shingles with drip edge and ridge vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$12,000
MARIO G.
12/2015
1.0
roofing
+ -1 more
did not hear back from them
Description of Work: cane looked around
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65
Response from A & R Roofing
Mr. [Member Name Removed] did purchase the big deal and he received all works that the big deal provides. We gave a full roof inspection and informed him where his roof was leaking, and what he had to do to fix it. Angie's List keeps the full $49 that customers pay for the big deal. You just can please some people.
Jeri C.
11/2015
2.0
roofing
+ -1 more
Turns out - our roof needs a whole lot more than minor repairs. So he promised to talk to his boss, and get us an estimate in a few days. He did identify an area around the chimney flashing that could use some minor repair, which was, as I understand it, most likely the point where a small amount of leaking was happening during storms from time to time. He didn't do anything about that - didn't offer to - just said that he'd talk with his boss, and they'd get us a full estimate in a few days. That was the last we heard from A & R Roofing until about 2 weeks later. My husband received a phone call with an estimate so high that we should have been able to roof TWO homes for that price. Trust me, as a former General Contractor myself, I know what a roof should cost - and their estimate was astronomical. It didn't even include resheathing - just a new asphalt surface. I might have been born at night, as they say - but it was not, most assuredly, LAST night. No minor repair was done, no return to the property. Nothing. Please understand, I'm not expecting a re-roof for $49 - but I would like to have the courtesy of a realistic estimate and what was promised in the advertisement. I guess the $49 roof tune up is for the pleasure of having a nice gentleman climb up on our roof and walk around a bit. I don't think I'd pay for it a second time. I wish somebody else had bothered to post about this. If they had, I wouldn't have paid for their tune up special in the first place. Very disappointing.
Description of Work: What did the provider do? Well, not a whole lot. I'm a positive reviewer.... I go out of my way to say great things about people who do what they promise. So I don't like doing this - Not at all. Here's my problem: What I like less than making a bad review is feeling ripped off or disrespected. The gentleman at A &R Roofing called - he was nice - he came when he said he would. But the deal said it included a tune up, and minor repairs. We received neither of those things - here's what did happen:
Rating Category
Rating out of 5
$49
Response from A & R Roofing
Thank you for your comments, but just to clarify I would like to mention that we receive NO MONEY for the $49 big deal. Angie's List keeps 100% of the $49 fee.
Margaret S.
10/2015
5.0
roofing
+ -1 more
A & R Roofing was prompt and courteous. The work was flawless. We could not tell which shingles had been replaced. They also did a thourogh inspection of overall condition of roof.
Description of Work: Replaced some shingles after Hurricane Isaac.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Stephen S.
09/2015
5.0
roofing
+ -1 more
Lloyd Mahl, is a standup guy, very knowledgeable of roofing, construction and general mechanical related issues pertaining to a residence.
Description of Work: Replaced chipped and roof tiles, sealed up critical areas of the roof including replacing flashing that was improperly installed when the house was built 10 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Damien C.
09/2015
5.0
roofing
+ -1 more
Lloyd was on time for estimate and the actual repair. He was very friendly and professional. They finished the job in a timely manner and left no mess. I would definitely use them again for any roofing needs.
Description of Work: They replaced damaged roof decking and shingles. They also replaced flashing around plumbing vents and caulked around my electrical service pole on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Laura K.
08/2015
5.0
roofing
+ -1 more
Showed up when he said he would. Did the original repair and replacement and inspection, which is when he showed me a picture of some other shingles that were in bad shape and needed replacement. He came back later the same week and did the promised work quickly and efficiently. I would definitely use them again!
Description of Work: On the first visit, fixed some shingles that had come loose and needed to be fastened back down. Also inspected the roof, and showed me pictures of some other shingles on the roof that needed replacement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing
FAQ
A & R Roofing is currently rated 4.6 overall out of 5.
Sunday: 6:00 AM - 4:00 PM
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Saturday: 6:00 AM - 4:00 PM
A & R Roofing accepts the following forms of payment: Check
No, A & R Roofing does not offer free project estimates.
No, A & R Roofing does not offer eco-friendly accreditations.
No, A & R Roofing does not offer a senior discount.
Yes, A & R Roofing offers emergency services.
Yes, A & R Roofing offers warranties.
A & R Roofing offers the following services: Roofing. New construction roofing. Re-roofs. Metal roofs.