WATSON'S APPLIANCE SVC

Very well. Easy to get an appointment with and he had the parts on his truck so was able to fix immediately.

The child they sent did not know what to do and spent most of the time on the phone with his boss telling him he didn't know what to do, then charged me $80, and quoted me $1600 to do any actual work on it by an actual repairman. My fridge still doesn't work. I'm just going to do the repair myself with guides online. This was a total ripoff.

he wasn't able to fix it, but charged a full call price

when I looked at the invoice that he emailed I saw why he emails his invoices when I looked at the email where we were charged for 2 services calls even though he knew there was a washer and dryer to work on

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This part had been replaced before by another company, but they used a universal part which can be "trimmed" to fit an assortment of models. The problem is that it isn't very sturdy and now has to be replaced. This time Marty Watson located the exact part for my Thermador (which has been around a few years) which has a metal post instead of a light weight plastic. He really knows his stuff and he's now my go-to guy for my appliance repairs.

VERY friendly gentleman, and was quite responsive to my calls and inquiries. Our refrigerator is a higher end model with all the circuit boards, bells and whistles and was pretty complicated to service. As such, work had to be coordinated through the factory instead of relying on the skills of the technician. Long story short, it took just short of 4 weeks to get our fridge back up and running, and what a LONG 4 weeks that was. I have plenty of positive opinions of his work, cleanliness and ease of communication "to", the only negative comments I would have is that he was poor to communicate to me what was going on (long delays) and I had to reach out for the information and ultimately a press to get some expediting to get the job completed as we were getting that abandoned feeling at the end. Good chance I'll call on him again as I'm pleased with his work, just wish he'd been a bit more forthcoming with the information.

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I've used him in the past for my dryer. It tuned out great when he came to fix my microwave. He is good. We like him very much. I would reccomend him to anyone, if he can't fix it he will tell you who can.

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Called to have my washing machine fixed. It was not working at all. Marty came and diagnosed the problem and fixed it same day. Very nice , very professional and very knowledgable. Will definitely use again. Thank you

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Had to call about a washer issue. He helped me over the phone. Very courteous. Helped me make a good decision. I would call him again if I needed a repair.

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If any one negative it was communication. Contact was made several times by me to see about when I would get my fridge fixed. But that really wasn't a big deal because they were extremely nice folks who work hard daily. Would certainly use them again.

Did good job, Will use again!!

Came when we called and did all repairs in one trip. it is still working correctly so I guess he did his job correctly.

Watson's made appointment setting easy around my crazy schedule. He was prompt, and called before arriving as promised. Worked quickly to diagnose problems with oven, stove top and washing machine. He was able to fix the stove problem without charge (thank you) and got warranty on the oven parts. As for the washing machine - he had bad news but explained what was wrong with it and made suggestions on new purchases. Also was able to answer questions about other appliance issues with easy solutions. We've already contacted them about an additional problem. Since all of our appliances seem to be having problems at the same time I'm so glad I found them. Very, very professional.

my name is traice my mom found WATSONS APPLIANCE on her angies list for me i am a signal mom with 2 boys on a very small income so every penny counts and it is so hard to find a HONEST repair man BOY DID WE GET LUCKY when my mom found WATSONS APPLIANCE to fix my washer and dryer I thought i knew what needed to be fixed and told them and had saved for a 400 to 500.00 repair MR. WATSON ( MATRY ) could have done the big fix and i would not have known it was not needed but he was HONEST and let me know it was a small fix he also told me how to fix my dishwasher myself HE was even UNDERSTANDING with my boys who wanted to watch EVEN THE DOG LIKED HIM it was fast clean good work from a VERY NICE and HONEST MAN who has a very SWEET WIFE who works with him WATSONS APPLIANCE should have a AAA ratting

I would give WATSON'S APPLIANCE SVC an A rating. We have been using them for about 15 years and will use them again in the future.