Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile
About us
Stephenson Floors has been flooring the area since 1948 and is locally owned. 30 employees including in-house installers. We offer 12 months no interest financing to eligible applicants through GE Money.
Business highlights
76 years of trusted experience
Services we offer
We furnish and install top brands of carpet, vinyl, ceramic and wood for both residential and commercial use.
Old carpet and ceramic were removed and new wood floors were installed. I'm very pleased with the quality of the product and installation. It was an easy experience from start to finish. Both sales staff and installers were professional, customer service oriented, and knowledgeable.
Description of Work: Installed wood flooring throughout home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra H.
07/2017
1.0
flooring contractor
 + -1 more
All the vital information was given at the time of the call including our address. No comment was made about our residence being 12 miles over the state line in Texas. On the morning of the appointment for an estimate for the job, we received a call saying they did not install in Texas. Upon questioning why, I was told that they had problems in the past with payment in this area. I live in a nice area, and this was an insult to me and my neighbors. I feel that I was lied to twice because they knew up front that my home is in Texas, and then to place blame on the honesty of the people in the area was the worst insult.
Description of Work: We arranged to have bathroom tile installed.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Response from STEPHENSON FLOORS
This initial sale was for material only to be installed by others. We sold stock material at a deep discount to help (a total of about $60). We provided contact numbers to other flooring businesses closer to their home to reduce costs as our installation would have included travel time and trip charges. We apologize for any miscommunication, but we never said anything about payment issues or the people in Texas.
john W.
06/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: gave me advise on how to prevent previous installed floor by another for squeeking.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
06/2012
5.0
flooring contractor
 + -1 more
It was good but I probably would not use them in the future.
Description of Work: I used Stephenson Floor Coverings two months ago. I had some flooring replaced in a couple bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from STEPHENSON FLOORS
Stephenson Floors quoted this member a price to do the floor work in his bathrooms but did not do the job as he decided to go with another's company's bid.
Kathy R.
02/2012
5.0
flooring contractor
 + -1 more
Very satisfied. The employees that we encountered were extremely customer-service oriented. I will recommend this company to anyone I know looking for a new floor covering.
Description of Work: My mother had a new floor put down in her kitchen and laundry room. She lives out of town and doesn't drive. They allowed her to take samples home so she could get input from all of her children. They sent out someone within a day or two to measure so she could get an accurate quote. Once she decided on what she wanted, they ordered the floor and scheduled an installation. The installers were wonderful. They moved all of her appliance, including an extra-large deep freezer. They were accomodating to my mother and keep her informed of what they were doing. If they were doing something that would keep her from walking on the floor for a little while, they would let her know so she could use the restroom or get a snack before they started. The job was done very well. Absolutely no complaint.
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*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile
FAQ
STEPHENSON FLOORS is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
STEPHENSON FLOORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, STEPHENSON FLOORS does not offer eco-friendly accreditations.
No, STEPHENSON FLOORS does not offer a senior discount.
No, STEPHENSON FLOORS does not offer emergency services.
No, STEPHENSON FLOORS does not offer warranties.
STEPHENSON FLOORS offers the following services: We furnish and install top brands of carpet, vinyl, ceramic and wood for both residential and commercial use.