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STEPHENSON FLOORS

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile

About us

Stephenson Floors has been flooring the area since 1948 and is locally owned. 30 employees including in-house installers. We offer 12 months no interest financing to eligible applicants through GE Money.

Business highlights

76 years of trusted experience

Services we offer

We furnish and install top brands of carpet, vinyl, ceramic and wood for both residential and commercial use.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.8
responsiveness
5.0
punctuality
4.8
Showing 1-6 of 6 reviews

leah R.
07/2017
5.0
flooring contractor
  + -1 more
Beautiful job!
Description of Work: Bamboo in downstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lauren D.
07/2017
5.0
flooring contractor
  + -1 more
Old carpet and ceramic were removed and new wood floors were installed. I'm very pleased with the quality of the product and installation. It was an easy experience from start to finish. Both sales staff and installers were professional, customer service oriented, and knowledgeable.
Description of Work: Installed wood flooring throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra H.
07/2017
1.0
flooring contractor
  + -1 more
All the vital information was given at the time of the call including our address. No comment was made about our residence being 12 miles over the state line in Texas. On the morning of the appointment for an estimate for the job, we received a call saying they did not install in Texas. Upon questioning why, I was told that they had problems in the past with payment in this area. I live in a nice area, and this was an insult to me and my neighbors. I feel that I was lied to twice because they knew up front that my home is in Texas, and then to place blame on the honesty of the people in the area was the worst insult.
Description of Work: We arranged to have bathroom tile installed.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from STEPHENSON FLOORS
This initial sale was for material only to be installed by others. We sold stock material at a deep discount to help (a total of about $60). We provided contact numbers to other flooring businesses closer to their home to reduce costs as our installation would have included travel time and trip charges. We apologize for any miscommunication, but we never said anything about payment issues or the people in Texas.

john W.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: gave me advise on how to prevent previous installed floor by another for squeeking.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
06/2012
5.0
flooring contractor
  + -1 more
It was good but I probably would not use them in the future.
Description of Work: I used Stephenson Floor Coverings two months ago. I had some flooring replaced in a couple bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from STEPHENSON FLOORS
Stephenson Floors quoted this member a price to do the floor work in his bathrooms but did not do the job as he decided to go with another's company's bid.

Kathy R.
02/2012
5.0
flooring contractor
  + -1 more
Very satisfied. The employees that we encountered were extremely customer-service oriented. I will recommend this company to anyone I know looking for a new floor covering.
Description of Work: My mother had a new floor put down in her kitchen and laundry room. She lives out of town and doesn't drive. They allowed her to take samples home so she could get input from all of her children. They sent out someone within a day or two to measure so she could get an accurate quote. Once she decided on what she wanted, they ordered the floor and scheduled an installation. The installers were wonderful. They moved all of her appliance, including an extra-large deep freezer. They were accomodating to my mother and keep her informed of what they were doing. If they were doing something that would keep her from walking on the floor for a little while, they would let her know so she could use the restroom or get a snack before they started. The job was done very well. Absolutely no complaint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    9275 LINWOOD AVE, Shreveport, LA 71106

    www.stephensonfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Ceramic Tile

    FAQ

    STEPHENSON FLOORS is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    STEPHENSON FLOORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, STEPHENSON FLOORS offers free project estimates.
    No, STEPHENSON FLOORS does not offer eco-friendly accreditations.
    No, STEPHENSON FLOORS does not offer a senior discount.
    No, STEPHENSON FLOORS does not offer emergency services.
    No, STEPHENSON FLOORS does not offer warranties.
    STEPHENSON FLOORS offers the following services: We furnish and install top brands of carpet, vinyl, ceramic and wood for both residential and commercial use.

    Contact information

    9275 LINWOOD AVE, Shreveport, LA 71106

    www.stephensonfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed